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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the iPhone® 5s 16GB's camera quality, ease of use, and size. Many also appreciate its lightweight design and good battery life, while some found the price and limited storage to be drawbacks. Positive feedback frequently highlighted the phone's performance and the convenient Touch ID feature. The sleek design also received praise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 408 reviews
  • Rated 5 out of 5 stars

    Love this phone so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone so much!!!! Was skeptical at first because I was a galaxy user but I'm very pleased that I made the switch to iPhone. This phone helps me out so much!!!! Thank you for your reasonable deals best buy!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but it's an iPhone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I quit using my lap top since iPhone and iPad.i love it and I'll get a 6s. It's easy fun and quick. No viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned an iPhone 5 before this and this 5s is much faster. It is easy to use, great battery life. I have not had one single thing happen with this phone since I bought it months ago. I will always be an apple phone lover.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    All the bells and whistles I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone, camera, internet access, and texting of all the phones I've owned. It's the perfect size for everything. Big phones just don't easily fit where this phone just drops in, i.e., back pockets, coat pockets, center console, etc. Will have this one for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 4 out of 5 stars

    Compact, light, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No heat when on a long call. Tensile touch is very good. Easy to use. light in a shirt pocket. Battery charge lasts longer than expected. What I hear is clear and understandable. The pictures are brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Team iphine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded from android to iPhone two years ago and haven't been let down yet. The battery life is great and the camera looks great. And the LTE is much appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easier to use Than I expexted. It also has a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a month. Had the iPhone 5 previously. Gave to my daughter for an upgrade. The battery life to me is better. Runs faster. Screen, pics, and videos are clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great reliable phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, very fast, never freezes, the camera is great, I use it very frequently and the quality of the images is great. Internet browsing is great especially with the LTE. Battery charge lasts for two days if the phone is not used frequently otherwise it lasts a full day even when I use the GPS on long trips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    perfect phone for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't go wrong with an iphone5. it's lighter than the 4 with a bigger screen and just as easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from 4s. Like the larger screen & lighter weight. Excellent camera & HD video. Fingerprint technology is great when it works. Map navigation feature works well Overall great product!!!!!! I highly recommend this item Apple for life!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    First smart phone.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this phone is amazing! I am still finding new things this phone can do everyday & I've only had it for just over a month! I highly recommend this phone and Apple products in general. My next computer/laptop will be an Apple just because of how satisfied I am with their iPhone 5s. If I had to give any negatives in regards to Apple or this phone, it would be the price. However, I got a great deal because Best Buy had a deal earlier in the year that all you had to do was give your phone number and when you come back to get a new phone by Dec. 31st, you get a $50 gift card towards it! They have done this deal the last two years & they even ran it this summer. So I ended up getting two phones (I have a shared plan) for $100 instead of $100 each! I love the great deals at Best Buy especially when I don't have a lot of extra spending money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    IPhone 5s is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5s for my daughter for Christmas, she loves it! And we've had no problem with it. Battery life is good and memory is good for what she uses the phone for. Love apple sharing and restrictions that I can make. She can't even download an app without my approval, much less spend money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    It's great for everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features on this phone! It has a great camera, it's light, has a larger screen, and I love the navigation! It speaks the directions!! If you want a phone that is user-friendly and comes with great features, this is the one :)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice phone - easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for another member of my family. It was a good step up from the 4S for someone that wants a larger screen than the 4S but feels that the iPhone 6 may be too big. This is a great choice for a kid or perhaps someone who really doesn't need everything the 6 offers. It's a really nice phone - and of course being an iPhone, it's a very stable phone that will give you years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    IPhone 5S is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had every Apple IPhone since they were 1st produced until 1 ½ years ago switched to Samsung Galaxy Note II, loved the size of the screen, but had to many settings, and was not as easy to use as my IPhones. I love the everything about the Apple IPhone 5S, easier to utilize and it works better with my IMac - 27, IPod and generally is a better fit due to ICloud. The old saying there is no "I" in team, lol, well yes there is if you have Apple products. Seriously, I would definitely recommend the IPhone 5S to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The i5s was bar far my favorite phone. Its an extremely durable phone, I don't want to mention how many times I have dropped it, but every time it got nothing more than a minor scratch. I would def. recommend this phone to a friend or fam member.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good phone. Battery life could be longer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iphone 5s is a very good phone. I bought it for my daughter who likes it. The only problem is that the battery life is too short. She finds that she has to charge it during the day. The good thing is that with all the apps and email and texting that you can do, it is a piece of technology that is indispensable in her life. We have had no problems with the phone as far as operating it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 4 out of 5 stars

    Iphone 5s - what have you got to lose?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone just keeps getting better and better. While the iOs is not much different from the upgrade on the 4s, the new phone is smaller, sleeker, and comes with a greater camera. The thumbprint access is genius.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    1 dollar yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 dollar for 2 year contract and fits really easy in the hand.

    I would recommend this to a friend
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