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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2072 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the MacBook Air's light weight, fast performance, and long battery life as positive aspects. They appreciate the portability and color options, as well as the inclusion of Touch ID. However, some customers find the price to be a bit high, and there are concerns about the keyboard, limited ports, and storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,072 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beauty at its best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Mac Laptop and I love it. I got the gold and its a beauty, the design like all Apple products is amazingly beautiful. Very portable, awesome performance. If you are thinking about buying the new MacBook Air, you should its a great buy, I highly recommend it you will not be disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Awesome computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to use for college and it is perfect. It is fast, the battery lasts for a while, and is light as air. The speakers are great. The only bummer is you have to buy a separate plug in for flash drives and other things, but it is not a dealbreaker. Overall an excellent computer!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight
    Cons mentioned:
    Keyboard

    Rated 1 out of 5 stars

    Poorly made, not durable for the long term

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of these reviews are from people who just bought the macbook and are excited to use it for the first time. I thought I'd chime in as someone who has now owned my 2018 macbook air for about 6 months: this is a poorly-made machine. First, the keyboard: I had to take the bar exam on this computer within a month or so of purchasing it. It's already a stressful experience, and what I didn't need was additional stress caused by a lagging keyboard that requires me to retype/delete letters all the time. This was a known issue with the butterfly keyboards, so I took it in to get it repaired within a week of having bought it, thinking that would be the end of it. It still wasn't fixed; I learned to live with it. Then, last week, the issue pictured arose, rendering the computer unusable. Keep in mind that I owned my last MacBook Pro for 8 years without ever needing it to take it in for repairs. This computer I've owned only 6 MONTHS and I've had to have it repaired TWICE. Thankfully, because it is still under warranty, I was able to get it repaired (and the keyboard problem re-fixed) for free. I asked the Genius Bar person what I should do if a new problem arises after my warranty expires. She told me, no joke, that I would have to either pay for the repairs myself or "get a different computer." "I know that's not really comforting to hear," she told me. No kidding. There are things to like about this machine--it's light and fast and sleek--but it seems pretty clear to me that it is not very durable for the long-term. If you are used to viewing your macbook as an investment that will last years, I would be wary of buying this machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth it if you have a iPhone also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily to my non apple printer. air drop is a lifesaver from my iPhone to pc or vice Versa. I love the size I love the Touch ID I have passwords saved and my fingerprint is what’s needed to use it. Everything is quick simple. I was scared because of the price but it’s well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mac Except the Fan + Fingerprint scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early this year, I brought it in my local Best Buy store. I used their Price Match program and got a great deal. Thanks Best Buy. They had the grey version in stock. That's fine because I covered it with a unique Macbook skin. The cooling fan cause problem when editing video. It produces noise. The fingerprint scanner is awful. Sometimes it works. Sometimes it doesn't recognize my fingerprints. You will be wasting your time using this security feature. I disabled it because it is unreliable. It is faster to key in your password. I upgraded to MacBook Air from a Macbook 12. I upgraded it even though the MacBook 12 retina display is better than the MacBook Air. Plus the MacBook 12 is more portable than the MacBook Air. However, the new MacBook Air has 2 USB-C ports. It helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going to college.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves it. She starts college fall 2019. Should last her for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding MacBook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You going to love the he new design I had the 12 MacBook MacBook a couple of years ago and I loved the style of it but it was slow older stuff but it his new air is perfect and fast and compact do think twice about buying it you’re going to love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very lightweight and portable laptop. It’s fast and runs all of my school related tasks smoothly, as expected. The only thing I dislike about this laptop is the gold color is a fingerprint magnet. Also, the screen itself is difficult to clean and it picks up keyboard imprint marks very easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had keyboard issues from day one. I had keys that would hit 3 times or not at all. This computer spends a LOT of time thinking. That spinning beachball never stops- and listen, I’m a school counselor. I’m not editing movies and music over here. I’m doing spreadsheets and word documents and this thing couldn’t even handle that. I traded it in for the base model MacBook Pro and it’s a night and day difference. Go Pro. Just trust me. This couldn’t handle the most simple tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer - love the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Light, slim case, color - Rose Gold, & lovely. Keyboard feels great. Retina color - awesome. Love Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter it is a great product that she uses for her videos. It does the job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time I used a Apple in years..brought back old memories

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Working Progress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I don’t really like it just because I can’t use it. I am trying to figure out how it runs? It says to chose a certain “icon” for directions but it won’t let me chose it? It could be me doing something wrong and this computer is way to advanced for me. I am considering taking classes with a friend very soon. I’m really hoping it’s me! My niece & daughter really like their Mac Computer’s. One has the Mac the other has the air and both are very satisfied therefore I’m sure it’s my lack of computer skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Speaker , and keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I meanly bought this is computer for school and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s very good laptop. I’m so happy. Thank you:)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Light weight
    Cons mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Buy it for battery life, MacOS and T2/Intel 8 Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is definitely light but any reviewer will tell you that the weight in comparison to Macbook Pros of today does not seem to be enough of a difference to consider this a leap ahead anymore. It's slimness is coming into question too. I am a casual user who just wants to be able to browse the internet and not worry about being exploited as what occurs for windows users more often than not. I wanted that Apple branded security that only they offer because outside of that I wanted a computer I could use more freely for some of my professional activities and not be as concerned with being hacked. Not that Apple is infallible but they are definitely worth it for consumers to invest into. The Butterfly Keyboard 3 takes some getting used to. After months I must admit that I'm so concerned at times with typing to and wearing out the keys that sometimes I miss keys. The resistance of the keys is also throwing me off and while I'm concerned whether they will wear out, a delicate touch is difficult to master. There are reports of people with bad "E" keys and that may be due to typing like cavemen more so than actual failure but time will tell. The battery life on this is awesome. I get 10-12 hours of use and my only grip is you want to leave this sitting and charging for MORE than it needs every time because it seems like it doesn't ever charge to 100% as it'll drop down in percentage (battery life) much faster when you charge and go vs leaving it to charge overnight. The T2 chip is great and until it is hacked it is definitely doing it's job. Makes 3rd party repair nearly impossible but that's your decision to make on whether it's worth it or not. The 8th Gen Intel chip also helps out with security as the 7th Gen and before were compromised. Not something you'll notice in the day to day but it's worth noting. As far as performance, the multi-tasking works just fine and when it comes down to it this is a great daily driver without the Windows performance hangups as it throttles the CPU to prolong battery life. After installed Windows and Parallels I must also say that this laptop handles dual booting just fine as well. The price for this when on sale is the price you want to snag this at. The $1400 price point is simply too high although I do not object to Apple determining a price for themselves as their products, while not as reliable as they once were, tend "just work" as the old saying goes. Their attention to detail adds up with little added costs here and there where as a whole their products outprice competitors but they also outpace them. It is your call but ultimately for the daily driver concept, Apple is worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the price; only downside being low RAM. (But it’s an AIR model, what can you expect?) it’s very fast, light, and easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Ports

    Rated 4 out of 5 stars

    Great Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new MacBook Air is a very capable improvement over the previous generation. I personally came from a 2013 MacBook Pro and was a bit concerned that even though it was a newer device, that performance would suffer. I couldn’t be more wrong. The screen is excellent, on par or better than I had previously. I also LOVE the new key mechanism on the keyboard. Very nice to type on. And the performance has been a tick up from the MacBook Pro I came from. And lastly, the added TouchID is a very welcome addition. I hate typing in passwords! The only downside, which I understand, is the lack of ports. This has just two USB-C ports on the left side. It’s required me to buy a few new cables, but hopefully I’m covered for a long while now as I slowly convert to the new USB standard.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for me. I’m a light user. I surf the net, make purchases, listen to music, make lists, tackle a doc every now and then. I bought it because I do everything on my iPhone and wanted a larger screen. I wanted a laptop over an iPad. The rose gold case is gorgeous. I put the new dark layout setting on that’s less stress on the eyes. I put on one of the new Apple wallpapers. Setup my Apple Watch to unlock the screen - love that feature. It’s got Touch ID to make purchases. I setup my apps in a hot minute and was in business asap. It’s super skinny, light and intuitive. The only thing I’m preparing for is, similar to iPhone, there’s only one input type. I’ll be investing in adapters or looking for media / apps / cloud space that doesn’t require external solutions to get things done. In the few weeks of ownership so far, it hasn’t been an issue. In sum, I love this laptop and strongly recommend it if you’re a user like me.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Portability

    Rated 5 out of 5 stars

    Outstanding Entry For Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. If I had a single gripe it would be the constraint of only two USB-C ports total, but there are so many ways to work around that inexpensively it really doesn't matter. This laptop gives you speed, crisp display, fast networking, and excellent portability in an attractive, sleek package. The gigantic touch pad gives so much flexibility it doesn't make me want to throw the computer across the room like every PC touch pad I've used. The keyboard is kind of tiny but gives better tactile feedback than I thought it might. MacOS is superior to Windows in every single way, and I've exclusively used Windows for the past 20 years. There's a little bit of a learning curve that just evaporates as you use this laptop. I couldn't recommend spending the money on this machine more.

    I would recommend this to a friend