Customer Ratings & Reviews

Well it’s a bit over 2 months now and the power cable to charge the laptop broke off inside the laptop so now I don’t have a charger for the laptop. Trying to figure out if it’s covered under my 1 year warranty and I can’t seem to find that information anywhere. I did a search in my emails looking and I see that my eligibility to buy apple care + is expired or expiring not sure why I would need 2 warranties at the same time. I’ve only really been getting it set up and more recently using it. You know with the holidays and such it’s kinda hard to find the time. A manual or a downloadable manual would have been nice to have. I’ve never owned a Mac before. I hope this gets resolved otherwise I’m not happy.

loving the laptop it’s great for gaming, coding and general use!

Functions efficiently and properly. Advanced touch bar user experience. I m going to keep it for a long time.

Perfect choice for my virtualizations which any new M1 or M2 cannot do. Intel MacBook Pro is still golden. This product is certified refurbished and has Apple care coverage come along with it.

This refurbished Macbook Pro runs like new. I would buy it again if I can. I strongly recommend this product. GOOD PRICE!

This laptop was my daily driver for 2 years and here’s my thoughts on it. It’s a great looking laptop with a display with narrow borders, gorgeous gray color, and it’s very thin. Even thinner than the new models. The preformance on this laptop is plenty fast for doing the basics and for doing a few pro level tasks at once, Although this machine gets hot and loud under load. It’s not advisable to use it on your lap as your legs will block the vents. The trackpad is some of the best in the buisness being that it is big, responsive, and can be clicked anywhere. It can also hook up to 4 external displays which is great for productivity! Though the port selection is not good being that there’s only 4 usb c ports and a headphone jack. The speakers are best in class with great bass and rich mids. It truly sounds like a standalone dedicated speaker. I loved my intel machine while I had it but The only issue is that this laptop is an intel model which Apple has moved away from. If you’re looking for something that’s going to last more than 2 years it’s advisable to buy an apple silicon laptop that’s faster and runs cooler.

Excellent product. Super fast processor with tons of storage. Screen is huge which allows Mt to edit tons of photos via photoshop and Lightroom using adobe software. Highly recommend.

I am pleased with the Macbook pro. I am a DJ and needed to upgrade my laptop. I was a little nervous about the investment but I am glad that I decided to make this purchase. The laptop came on time with everything it was supposed to have. The only reason I didn't give 5 stars is the charger. The laptop itself was clean and looked brand new but the charger looks used. Still works fine.

I'll never buy brand new devices again! This refurbished Macbook is absolutely amazing, nothing wrong, appears to be brand new but a fraction of the New-In-Box price! Way to go Best Buy!

im not to pleased but ill take it. I bought this laptop because i needed a nee one. I asked around if refurbished laptop are worth it and quite a xouple said yeah so i got it. I randomly restarts and it takes a while to restart as well. Not what i was expecting but i needed a laptoo since my finals were coming around. Its to late to return so ima keep it but definitelylook at the reviews

Pleasantly surprised at the shape this laptop came in. No dings and just a couple small scratches where a lower case sat. 93 charge cycles on this laptop. I would say I got a very clean unit but have no idea what others may receive. I took the chance knowing if it did fit my likes I could return.

The computer sometimes throws an error code and shuts down. The charger they sent me with the computer over heated and melted while I was charging my computer at work. It wasn’t an apple charger. If I’m spending the amount of money I am on this refurbished computer I should be getting an apple charging product as well not some knock off. The computer works when it works but when it doesn’t it’s crap. Not to mention The battery dies way to quick. If you purchase from Best Buy get a warranty.

Great service, even though the device was a little expensive however worth every dollar.

Even though not the latest model. This mac was in prestine condition and everything operating. No complaints.

Works great and looks great! Would highly recommend

The computer works great but screw bestbuy for giving me the most crappy charging cord ever designed

Love this MacBook Pro. I switched from an Acer that I loved - but this is so much better. Bought refurbished but runs like new. It’s only been several days since I’ve received it but it seems to work perfectly. I hated that it did not come in apple packaging but that’s something I can get over considering the price

I really like my MacBook. It was easy setup. I still learning everything about it. I can’t tell that it’s refurnished.

I bought this refurbished devise and it kept overheating, the charge ports stop working and when I went to the geek squad the gentlemen there informed me the motherboard was fried so I returned it with no problem

Great i cant complain everything works and im completely happy with my purchase