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Apple - Smart Keyboard for 12.9 - Inch iPad Pro - Gray-Front_Standard

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Rating 4.5 out of 5 stars with 2034 reviews

92%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Works well with a slim profile.

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    When I purchased my iPad Pro, I initially acquired the Logitech keyboard. I returned the keyboard within a couple days... It was too bulky. Then I tried Apple's Smart Keyboard. This keyboard is not perfect, but it works better than I would have originally anticipated. One of the negatives is that the keyboard is not backlit. This is not too bad as I am a touch typist, but sometimes in a dark environment, I miss the backlit keys which are an option on some other keyboard. What I like, however, is that the keyboard does not need charging... It is charged directly from the iPad Pro. The keyboard is also much studier than I would have thought. It is slim and does not add much bulk to the iPad Pro, which is great, yet it I can also use it on my lap without a problem. (It is not as sturdy as an actual laptop, mind you, but I am able to type with it on my lap on a plane or in bed without any issues.) Having to fold the keyboard several times to actually work is somewhat awkward and is a much less elegant solution when compared to the Microsoft Surface Pro. On the other hand, I am not sure how well the Surface would work on a lap. The Smart Keyboard also provides a "kickstand" for viewing or using the iPad in landscape orientation. The magnets hold well and the iPad does not dislodge from the Smart Keyboard when I am using it, which is good. The feel of the keyboard is not bad and kind of reminds me of the new MacBook, which a very short travel distance in the keys, which have an almost cloth-like feel to them (they do not feel plastic, like a typical keyboard). In comparison, however, I like the feel of the keys on the Microsoft Surface Pro better, which gives you a more traditional "keyboard" like feeling with a little more movement on the keys. The Smart Keyboard is a full-size keyboard, however, and includes an emoji button, which is nice for an iOS device. The iPad does sense when the keyboard is attached and removes the on-screen keyboard, which really lets you use the entire 12"+ screen to work, play, or do whatever you want. Unfortunately, neither the Smart Keyboard nor the Apple silicone case accommodates the Apple Pencil. Such a feature is probably best reserved for a case as opposed to the Smart Keyboard, but this is an oversight that seems odd for a company with such an eye for detail and the user experience. The Smart Keyboard can be flipped directly over and placed under the iPad Pro so that I can use the iPad Pro on my lap or a flat surface, which works well (better than the Logitech keyboard). Because the keyboard itself adds a little bulk and is only about 2/3rds of the width of the iPad, however, this results in the iPad Pro being able to tip back and forth when using it on a flat surface. The movement is very small and not a huge inconvenience or a deal breaker for me. I can see how some may find it annoying, however. I am still convinced that the iPad Pro with a Smart Keyboard (or any other keyboard, for that matter) is not necessarily a laptop killer. Aside from limitations with iOS, however, it comes close and the Smart Keyboard is one of the best options out there right now. It is sturdy and works well. I think Apple did a good job of balancing utility with minimal bulk and, of all the keyboard options out there right now for the iPad Pro, I think this is a very strong option.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I think it's the best iPad Pro keyboard

    Posted
    Pablo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    I went back and forth between multiple keyboards for my 12.9" iPad Pro and ended up returning all of them and keeping the Apple Smart Keyboard. I tried the Logitech Create Keyboard and Folio Case, Zagg Slim Book, and a generic one I purchased off of eBay all before deciding to keep the Apple Keyboard. The main thing I like about Apple's keyboard is that it is extremely thin and has a soft cloth touching the screen. I liked that the Logitech keyboard was backlight and had a top row of more advanced keys (for volume adjustment, a home button, etc.) but I didn't like that the keys could push up against the iPad's screen and, with the iPad in the case, it was thicker and heavier than a MacBook. The whole reason why I have a 12.9" iPad Pro is to have a thin and light device that is more portable than an ultrabook yet still productive enough to get my work done. The Zagg case had some positives as well. I liked that the keyboard was detachable, it had a hinge system like a notebooks, the keys were backlight, and there were advanced keys as well. But the plastic casing for the back of the iPad was cheap and cracked one week after use. I also didn't like that it was a Bluetooth keyboard, it did not use the keyboard port on the side of the iPad. So that's yet another device to keep charged up for trips. The Zagg also had the same problem as the Logitech: the keys could hit the iPad's display. I'm not even going to bother talking about the generic keyboard case I purchased off of eBay. That thing was a waste of money and I promptly returned it. So that left me with Apple's Smart Keyboard. I'll go over the positive first. The keyboard is deceptively thin even when it's on the iPad. I can put my iPad in almost any sleeve with the keyboard attached (sleeves that don't work with the keyboard also won't work with smart covers). The outside of the keyboard looks like a dark gray smart cover, you really have to look to notice that it's a keyboard. The keys themselves are shallow but I got used to them rather quickly. They're also covered in a vinyl-like material so that they can easily be cleaned if you happen to spill liquid on them. In fact, there isn't a gap around the keys which makes the keyboard pretty resistant to liquid and crumbs. The inside of the keyboard case is the same soft material that's inside of the Smart Cover. That means that the keys aren't going to get pushed up against the iPad's display. The keyboard itself folds out and you can use it in the same way as a Smart Cover. I can also type on the couch easier than I could with my Surface Pro 4. But there are some things I don't like about it. First, the price is a bit too high. Logitech and Zagg both charge about $20 less for their keyboards and they offer more features. I really wish Apple would reduce this to $139-$149 instead of $169. Second, the keyboard will hold the iPad at one angle only. It's fine for typing in my lap and on some desk surfaces but it would be nice to tilt the screen back more giving me more space to actually work. I still think this is the best 12.9" iPad Pro keyboard case on the market. Logitech just introduced a new Slim Combo iPad Pro case for the 12.9" and 10.5" iPad Pros. It seems to have the benefits of the Create keyboard case while adding new ones. It seems rather thick (1.02") at it's thickest point but the built-in kickstand (which works at multiple angles), Apple Pencil holder, and removable keyboard might pull me towards that. Until then, I'm going to recommend Apple's Smart Keyboard over the competition.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Completely changed how I use my iPad

    Posted
    ramayo
    • My Best Buy® MemberMember

    I can’t say enough good things about this keyboard. I’ve had my iPad since around Thanksgiving of 2016 and I was hesitant to invest in this keyboard. I tried a bluetooth keyboard but it had a spotty connection and just didn’t feel natural. Almost a year later, I finally invested in this keyboard and it has been a complete game changer. It works perfectly with the iPad. No spotty connections. It feels natural to type on and makes using the iPad feel more like a laptop replacement. This may sound silly, but I was also really excited to find out that with the push of a button, you can see the emoji keyboard as well. That’s something I could never figure out how to do with the bluetooth keyboard. Pros: - Very thin and light weight - Easy to type on - Truly turns your iPad into a laptop replacement Cons: - None I noticed that some people complained that the keyboard wasn’t backlit. Most times I can sufficiently see the keyboard from the light put off by the iPad. I’m also a touch typist, so I rarely look at the keyboard anyway. I can’t speak to durability since I’ve only had it for about a week. I’m curious how the material that is over the keyboard will hold up to constant typing. I try to always have clean hands, but I know I get oils on my hands from touching my face and things like that, so I don’t know if/how that will eventually effect the material. This keyboard is such a natural fit with the iPad that it almost feels like a necessity for anyone who wants to do any sort of word processing or if you just don’t like typing on the touch screen. I just wish it wasn’t so expensive. But such is the nature of Apple products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Keyboard Design

    Posted
    jaywill386
    • My Best Buy® Elite Plus MemberElite Plus Member

    I read a lot of mixed reviews and watched a lot of videos and was afraid to buy the keyboard but like the fact that it was thin and added very little weight to the device as compared to the alternatives. So I took the leap of faith and ordered the keyboard once it was finally in stock on the Best Buy website. I must say I am extremely impressed and can't understand what all the negative reviews were complaining about. I find that I type at the same speed as I do on a regular computer keyboard and the response its just enough to confirm that I pressed the key. I also found that with extensive typing my hands did not get tired. The keyboard not having a backlight is not a concern unless you type in a pitch dark room. The screen on the keyboard illuminates the keyboard enough to compensate for it not having a backlight in the keyboard itself. I have typed while watching a moving and on an airplane at night without turning on the overhead light. I just did not have an issue with seeing the keys. Then again I am a person thats able to type fast without even looking at the keyboard so take that for what its worth. The keyboard just simply works and I am glad I bought it over the heavier alternative which took away from the slim profile of the iPad Pro!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great new tool for my iPad Pro

    Posted
    Carolinamarinemom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was weary of spending so much money on a keyboard, so I read reviews and several websites about this new tool, I also read about cheaper keyboards and looked at them in stores. I finally decided to dig deep into my shallow teacher pocket and buy this tool designed just for my expensive iPad. If I'm going to invest in this nice computer thingy, well, I might as well get the keyboard thingy to go with it. I now work at a Title I school. All breakfast and lunch is free. Kids are very poor in this neighborhood, but they are great! Being new, I'm setti g up my room. I just got a stapler, staples, tape and a hand held plastic tape dispenser, but no student scissors as we're all out. I went to Staples and bought 10 pairs of Fiskar scissors myself. So, I have no computer yet and I'm just using my own iPad and handy dandy keyboard for the time being. It's very nice. I carry my iPad in a small bag I bought to protect my iPad and hide it. I wrap the keyboard around the iPad when storing it and when I need to use the iPad I unwrap it to just slide touch or set it up on a table or flat surface to type. I am fluent in Spanish and I translated a parent letter for a teacher using Pages and emailed it to her all from my iPad Pro. The Pages program asked me if I wNted PDF, or Word and other things. The iPad was able to sync my program with the other teacher's program so all she had to do was print her letter. No sync problems. I'm still waiting on my 5 reams of precious copy paper. A fellow teacher gifted me two packs of paper until I can get my "fair" share of copy paper. I'm grateful to Apple for how you have helped improve my teaching and my ability to help others using these tools. This keyboard also protects my iPad screen when folded up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expectations were low, but thoroughly impressed

    Posted
    ImThe0ne
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was initially not a fan of the Smart keyboard. I had gone to the Apple Store and did some testing and playing around on it, but the 5 minutes of playing couldn't have given me an accurate time frame of what it would feel like to continually type on it. Because I wanted to take advantage of the smart connector and didn't want to have to fiddle with Bluetooth keyboards and keeping them charged all the time, I decided to give this one a shot. I have been using it for 3 days now and it is great. The size of the keyboard is just right, it feels very familiar, the click feel of each key is a nice confirmation of your keystrokes as well. I paired this with the UAG iPad Pro case and it works just perfectly. Unlike the Surface Pro 3, I like that the keyboard itself folds back into the felty side of the cover instead of being against the screen. This is one of my biggest complaints about the Surface Pro 3 keyboard, was that the keys directly touched the screen. This is a problem because as humans, our hands naturally get oily, which transfers to the keyboard and leaves squares all over the Surface Pro 3 screen. So I am glad Apple decided to do their own way and keep it off the screen. My only "complaint" and I guess you could say this is more of a wish and not a complaint, is that the keyboard isn't backlit. That would make it perfect. It would however burn through additional battery life, so it would be a win/lose situation. Overall, I am very please with the keyboard and would definitely recommend this to anyone that is on the fence.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Cool but unimpressive keyboard

    Posted
    Tiger928
    • My Best Buy® Elite MemberElite Member

    I'll probably be returning this keyboard. Smart concept of using this smart connector so you're not draining the battery VIA bluetooth but I am very unimpressed with this keyboard. I am giving this 2.5/3 stars. Here is why: PRICE & QUALITY: Very expensive for what it is. It doesn't feel like of anything of quality. I'm sorry Apple, but if you're gonna be charing $169, you should of used your "leather" material on the outside. The keyboard surface itself, it say's it's also Polyurethane BUT to me the texture feels like those cheap vinyl table clothes sold at party stores...I mean is it just me? Perhaps it's of higher quality grade but it feels like it to me. DOESN'T WORK WITH DODO CASE (Or similar book cases). My DoDo Case is AMAZING! It does have a slot for the magic connector showing BUT it certainly won't work with this keyboard. I mean this isn't Apple's fault by any means nor is it Dodo Case, but you're stuck having to buy a clear plastic case if you want a full cover protection (or you could buy Apple's Silicone case for $79 on top of this $169 keyboard). FUNCTIONALITY: Despite my personal quirks with this, it does work very well. It better work well since it's Apple's own product. I can't draw comparisons either with the Logitech one but as stated by previous owners, not a deal breaker but it would have been cool to have it illuminate along with having the CAPS Lock key with a green indicator light showing its on. Overall, I am 90% sure I will be returning this item. I ordered it to test it but I don't think I'll be using it. As an artist and designer, I'm not really typing papers to begin with. For professionals, you may want to look into this if you're looking for a keyboard that does work with your new iPad Pro. But otherwise, I would tell you to save your $169 if you're not going to be typing papers or reports, etc. 2.5/3 Stars from me personally. An Ok/Good Product but just not for me and the price is just too high for what it is. I mean let's be real Apple, if this item costs $99 and your pencil was $69, I think those are realistic price points for what these two accessories should be. I do enjoy the Apple pencil but they keyboard, not so much.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Thin, light and a "good" keyboard

    Posted
    Falleninsea
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Pros: Thin and light mostly comfortable to type on designed by apple works with Apple Case The Cons: feels flimsy because its so light no “function keys” like on the Logitech CREATE Keyboard thin and doesn’t feel like it will protect the device from a drop Overall i this is the type cover i have chosen to use after trying the CREATE keyboard. For me the biggest reason was that it was think and lite. i didn’t like the bulk of the CREATE. It took me a little while to get used to the limited depth of the keys and the fixed angle the of the display to keyboard. I also didn’t like that the back of the iPad is not protected. You can buy Apple’s Case to protect the back of the device but like the type cover you feel its is protecting more from scratches and light dings than drops. Since the cover is light it doesn’t really add a lot of weight to the device like the CREATE does which i enjoy as for me the Pro goes from bag to desktop most of the time or from meeting to meeting. For me the light weight is nice because i am always crying it with me but i understand that i am giving up the added protection from drops to keep it light. Typing on the keyboard is good. i still prefer my desktop’s keyboard or my macbook Pros but once i got used to the new feeling of the keys which are slightly textured and shallow. But i would say after a few day i stopped noticing it and just was able to type like a normal keyboard. For me that means that i can type with out looking at they keys and focusing on the presenter in a meeting or the person i am talking to. One big thing i didn’t like was that i payed $150 for the cover and another $80 for the cover that protects the back of the Pro. Thats $230 USD for a case and keyboard that protect the back and the front of the Pro when not in used give me a good keyboard when i need it. But when compared to the CREATE that is $150 US that is a better all around case and has a more traditional keyboard. But its also heavier and bulkier which are the things that really drove me to the Apple Smart Keyboard Cover.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Doesn't take long to get used to

    Posted
    Mfonseca
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wasn't sure if this keyboard was going to be the one for me. I'm a professional writer, so a keyboard is everything to me. I considered the Logitech case, but I like options. I don't always want the keyboard attached. Unfortunately, Apple shrink wraps the keyboard case and Best Buy didn't have a display model. I bought it anyway, knowing that Best Buy would give me 15 days to return it. Fell in love instantly with the keyboard. It's by far one of the best keyboards I have ever used and I use it all day every day. The keys are smooth and the new butterfly system has made typing smoother. It works every where too. On my lap, on a desk, sitting up in bed. I have had any issues working on it in every set-up. Plus...it's nice that you can just pop it off and use the iPad as it or flip it behind. There are a couple of drawbacks. There's not a row of shortcut keys. I don't care, because I typically don't use them when available. My complaint is that when that row of keys are missing, your fingers are closer to the screen. I have often caught myself typining away and having my fingers hit the screen. It's rare, but not so rare to comment on. Only one color. Apple should give us options. Price. It ain't cheap. I had to kind of just suck it up and forget about the cost. No backlit keys. I write in the dark a lot, so it sucks I don't have backlit keys (one of the reasons I almost bought the Logitech case) luckily, the keys are so close to the screen that it's not that much of an issue. Lastly, there's a faint click on the space bar. Most of the keys have a faint sound when they're hit, except the space bar. Because it's the longest key. The butterfly system is...um...weaker? I guess. So it doesn't make the same sound as the rest of the keys. It takes getting used to, but you kind of just have to trust that it's working, but it's hard when every other key makes a sound and then there's a audible break for every spacebar tap. Does that make sense? Cons aside, still one of the best keyboard I've over used.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Surprised at how much I liked it

    Posted
    Beachmusic

    I've been an iPad user for 5 years, and upgraded to the Pro in December. The keyboard was back ordered, and arrived 2 days ago. In the interval between purchase and now, I'd bought a regular cover for it to have something to prop it up and protect it, and was beginning to regret the keyboard purchase. After all, I'd been used to typing on the iPad's virtual keyboard for years....was I throwing money away? No! I love having a real keyboard, love typing on this one. What was I thinking, thinking I wanted to stick with the iPad's virtual keyboard, which is hunt and peck one finger method. Back to touch typing, which may be the course I use the most of all HS and college courses I took. It is sturdy, propping the iPad screen up at a good angle for viewing, and it doesn't get knocked down or dislodged as the cover did from my old iPad when propped this way. It adds very little extra weight, in fact I was surprised at that. Backlit keyboard isn't necessary if you touch type, except for seldom used specialty keys if you type it in the dark. It would look pretty backlit, but would also be a serious battery drain, and battery life is far more important to me. The long and short of it...I was already used to the old iPad's keyboard so thought I might be wasting money, but in actuality, I love this keyboard, love touch typing again. It makes the new iPad so much more functional. Because I'd already bought another cover waiting for this one, I'd thought I'd probably keep that one on the Pro more often than this, but in actuality, haven't moved this one from it's keyboard since first setting it up. It's great!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exceeded my expectations... Surprisingly

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have tried numerous different keyboards for numerous different iPad's. More than one 3rd party keyboard that I have tried, the hinges broke, so started staying away from ones that had hinges on the back. I had my eye on this keyboard since it came out, but for what it was, I thought the price was a little ridiculous.. and felt that at this price they might as well have added in the back cover as well since this one only covers the screen. But since this is a review on the keyboard itself, let's get to what I've come to fall in love on with this keyboard. Pros The physical feel of the material that covers this keyboard feels so good on my fingers The keyboard actually feels like typing on a MacBook Pro keyboard, allowing me to still maintain around 90WPM on this keyboard vs 100-105 WPM on a desktop keyboard There is a shift key on both sides of the keyboard (Good for people that like to type the right way) The integrated commands for navigating through the iPad are more intuitive than I thought they would be and make using this iPad not feel so much like an ... iPad and more versatile than ever before No Bluetooth or Charging required! Cons No backlit keys While using this on my lap it sometimes becomes unresponsive and I have to pop it on and off the connector Final Thoughts Best Buy has one of the best return policies and customer service I've ever dealt with, which allows me to buy stuff like this with the peace of mind that if I don't love it, I can bring it back. I'm grateful for that, because it allowed me to try a product that I didn't think was worth the price, but I trusted the multiple reviews on this item and I now know I will not be returning it, and can't see myself using my iPad ever again without this keyboard!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Supposed to be fragile, but working so far

    Posted
    Samantha
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Well, I read many reviews on this keyboard before I purchased it. The reviews worried me because many people said it was very fragile and broke in about a year or less. The warrantee was for a year. Despite the reviews, I still loved the features that you get with the Apple keyboard, so I waited and waited. Now, Apple has recognized the problem and has agreed to warrantee their keyboard for three years. Suddenly, it was safe to order my favorite keyboard. Apple's keyboard offers a cover of both the front and back of the iPad, plus a keyboard that uses the iPad's power (which means you don't have to charge it separately). It also folds so that you can type on your lap (most only allow you to type on a desk with the screen tilted too far back so that it would topple over if it were on your lap). Also, the iPad keyboard from Apple can be quickly and easily removed from the iPad (another feature that is not easy to find on all keyboards, and none have all of these features but Apple). This means that when I want to read in bed, I don't have to have the keyboard attached to do so. Yet, when I want to set it up to go again, its one click away from being attached again. Oila! Did I mention that the Apple keyboard is the quietest of all I have tested? Important as I type notes in church and you can actually hear typing in a quiet congregation with only a pastor speaking. I'm also pleased with the keys being "closed" so that you can not get crumbs under the keys (a pet peave of mine). Yes, I would recommend it to a friend and did so already.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good, not great keyboard case

    Posted
    Isaac54
    • My Best Buy® Elite Plus MemberElite Plus Member

    After a long enough wait, the iPad Pro Smart Keyboard finally arrived and completed the trifecta of the iPad Pro, Apple Pencil, and Smart Keyboard. My iPad Pro finally feels complete! The Smart Keyboard sits at a premium price, though I don't feel like the price is totally justified. You can get an Apple TV for less than this case. Price aside, this case does what is was advertised to do. It covers the screen when you are not using it and it props the iPad Pro up at one set angle when you are using it. The keyboard has good feedback for being so thin and the keyboard does not feel cramped like some mobile keyboards. There are some things I would like to see improved in the future. I wish it was backlit so you can type better in the dark. Squinting at the keys with the light from the screen is difficult. Also, the absence of a dedicated home button seems strange. You can do a keyboard shortcut with Cmd + Shift + H, but it is far from ideal. It also feels strange that there are not brightness, volume, or other shortcut keys. Also, the globe key on the bottom right is pointless to me. Couldn't the button be implemented on the bottom of the screen to pull up emojis or change the keyboard language? It seems weird that this key exists, especially since the copy/paste button lives on the bottom of the screen when you type. Overall, this is a good product even though it is expensive. It is my main case since I have it paired with the silicon case and I am happy with it. There are just some improvements I'd like to see for future iterations of this product.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the money

    Posted
    yufasa
    • My Best Buy® Elite MemberElite Member

    I must agree with other reviewers the quality and functionality of this keyboard does not align with the price of the keyboard. To put it in context: The Apple TV is less expensive than this keyboard and there is a lot more technology in the Apple TV. Apple is taking advantage of loyal customers and I for one am not too happy about that. Now for the review: Pro's: 1) Connects easily - the magnets are very strong 2) Nice full keys with decent tactile feedback (not as much as a regular keyboard but good enough) Con's: 1) Price - See intro 2) Keys are loud when typing fast and I am not hammering on them. 3) No backlight - for this price it should have been included 4) No option to use in portrait mode - some apps, including ones from Apple don't support landscape and then you have to type on the screen. The reason I have a keyboard is so I don't have to. 5) The material just feel cheap - I know a lot of manufacturers uses something similar, but this really just feels cheap.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Will Improve With Time

    Posted
    LukeofEarl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This keyboard is fairly well designed from an aesthetics standpoint. It's about as slim as it can be and does an adequate job of protecting the screen of the iPad when closed. My main issues (and the reason for the 2 star rating) is with the functionally of the keyboard itself. For starters, there is an issue with Apple's iOS that causes it to lose communication occasionally with the Smart Keyboard. Some are able to overcome this by simply disconnecting and reconnecting the keyboard, but for me, I had to reboot the iPad when it would happen. Were this the only problem, I probably would have been happy knowing that Apple will eventually sort out of the problem with an iOS update. My bigger issue is with the ergonomics of the keyboard. If you're hoping to use this keyboard to do a lot of writing (which I do), look for a different keyboard. It lacks the row of function keys up top, which is something I use often on the Bluetooth keyboard I use. Alots, the flatness of the board caused me a lot of wrist pain, and even after typing a few thousand words, I couldn't get my hands to adjust to the smaller scale vs. the standard Apple keyboard. The Smart Keyboard might be a decent idea for someone who wants an attached keyboard for writing emails and such (though it's pretty speedy for a keyboard that is only used for short compositions), but for someone wanting to do a lot of writing, I recommend either the apple Bluetooth keyboard or a third party manufactured one.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Definitely one of the best iPad Pro keybaords

    Posted
    Teseract
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At first I was looking into buying logitech’s Smart Keyboard for my iPad Pro, until I saw reviews that the keys would easily press themselves when closed, and would also scratch the screen. Now the Smart Keyboard is probably the only keyboard that doesn’t suffer from this problem since the cover hides the keys, and has soft cloth to protect the screen. It also locks the iPad when covered. They key travel is definitely shorter than your usual keyboard. It’s different for sure, and might not be for everyone. After a while of use, I adapted and actually prefer this keyboard to my laptop’s with bigger travel. The cover also lets you prop up the iPad into different positions. It can be confusing at first to get all the folding positions down, but once you do, they’re very easy to set up, and I’ve found the positions - although a bit limited - pretty good for every situation. The only bad thing I have, which to be fair might not be a problem with my keyboard, is that sometimes the magnets don’t align with the smart connector, forcing me to slide the iPad to the right slightly until it detects the keyboard. It’s annoying, but not a dealbreaker (I asked for a replacement and had the same issue, making me think it might be my ipad’s magnets. YMMV.). Overall, I really recommend this keyboard to any iPad Pro user, it’s definitely worth the money.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not perfect, but best available

    Posted
    TechLady2
    • My Best Buy® MemberMember

    I’m usually not shy about buying aftermarket accessories for my mobile devices. But, in this case (pardon the pun), the original Apple Smart Keyboard was really the best keyboard case I could find for my 12.9-inch iPad Pro (2017). I tried a bunch of other keyboard cases, but they were all too bulky/heavy, awkward to use in portrait mode (with keyboard folded away), or had key-press lag issues. The Apple Smart Keyboard worked with my iPad right out of the box, is slim and light, and the keyboard folds back easily when you need to use the device in portrait mode. I deducted one star from my Rating because the Smart Keyboard only covers the iPad screen. It doesn’t cover the back of the device, and so won’t provide any protection from drops, etc. For full coverage, you need to purchase a separate cover for back of the iPad. I believe Apple makes a silicone one, but there are tons of aftermarket back-only cases that are compatible with the Smart Keyboard, at much more budget-friendly prices. The keyboard is also not backlit, which can be an inconvenience for nighttime use. But overall, I’m very satisfied with this product and would definitely recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    Manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is by far one of the best keyboards that I found for my iPad Pro. The keyboard feels as if I was using, more or less, a standard keyboard. From what I've read from the manufacturer's website is that the keyboard itself is water-proof. I'll take their word for it, as I don't plan in testing that feature! LOL. I love how Mac has made this keyboard to simply attach itself to the iPad Pro through the use of magnetic technology, and because of the new feature of the iPad pro, three sensors on the side of the iPad Pro are what powers and connects the keyboard to the iPad Pro. Unlike other keyboard devices that require BlueTooth technology to make the connection and require their own power supply, this keyboard does not. Again, the iPad Pro connects AND power the keyboard. I forget the technology word that Mac used to name this new technology. The keyboard also allows the glass surface of the iPad Pro to be protected, although I feel that it could of probably use a bit more rugged material for its exterior. Because of the keyboard requiring less hardware than the standard BlueTooth keyboards this keyboard allows a user to reap the benefit of the thinness of the iPad Pro, as the keyboard itself hardly adds any unnecessary thickness and or weight. I am extremely pleased with the keyboard and I would strongly recommend anyone with the iPad Pro to consider testing it out and adding it to their own iPad Pro.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Overpriced But OK

    Posted
    LivinTheDream
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Like many other reviewers, i’ve had occasional connection / recognition issues (iPad-to-keyboard), but so far (approx. 1 month), it hasn’t been frequent enough to be too annoying (at least not yet!), and easy enough to resolve by either disconnecting / reconnecting, or else locking / unlocking iPad. But for the price, it seems like this should happen much more rarely, if at all. Otherwise - it’s a bit clumsier to open (unfold) and close (fold) than my previous case / keyboard (Logi), which is apparently the price paid to keep the keyboard from being against the screen when closed. Also, when in use, it’s not rigid enough to use much of anywhere (like your lap) other than a flat surface. Backlit keys would also be nice in such an expensive keyboard, but would likely add weight & thickness. Be aware that it does not cover or protect the back of the iPad - but there are some very nice (& relatively inexpensive) covers for the back that are made to fit perfectly with the Smart Keyboard. Overall, it’s ok - but ought to either be a bit less expensive &/or a bit higher-quality; either of the two would earn it a 4th star, and the combo of both would earn it 5.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    haha

    Posted
    Russ309
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Oh man, so yea im an apple junkie and love to get as much apple. That being said I still like to buy things according to price. And well this sucker went straight back. Of course its apple so its beautifully slick, and worked great as advertised. However lets be real it is a key board not anything more or less. And at the end of the day it is way over priced. Also the biggest factor to consider is, it is like a case, but only for one side of the iPad, you are required to purchase for I believe around $60 for the other side of the iPad cover. That is insane! it should defiantly be a package deal when spending almost $200. If it did come with a full protecting case I would have considered keeping it, because it did work great. But financially it was insane!

    No, I would not recommend this to a friend