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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2570 reviews

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97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,570 reviews
  • Rated 5 out of 5 stars

    Perfect update for an iPhone lover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, there are some changes (i.e. no headphone jack, updated camera, different touch "button") but overall they are for the better. I love my iPhone 7. I'm not someone who is super hi-tech or anything. The iPhone has enough of the basic technology of an iPhone that it is simple and easy to use for someone who has loved iPhone for years. Also, the battery life is amazing! It lasts me two days easily. I am definitely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I value Apple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are my 1st choice and I also want Apple protection. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service and product! Love everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 2 back cameras for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best iPhone what i have for ever me and my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I dont need it but glad for the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like an evil necessity. You want to replace your phone for a reasonable price IF you break it, but you obviously never want to break it. And the "insurance" that most mobile carriers provide is a joke because you pay $12+ a month then when you make a claim they surprise you with a $200-$300 deductible, whereas with AppleCare you can pay $8 a month for a $99 deductible. This is obviously, without a doubt the better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great idea to get the apple care plan. Its a great investment to have especially if you want to keep your IPHONE for a while. It helps protect your investment so you don't have to repurchase an entire new phone again if something happens to it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for new phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never get a phone without a service plan. It never fails you need it when you don’t have it. Besides, you wouldn’t spend that much on any other electronic equipment without a service plan, so why not your phone?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific plan for new iphone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always liked purchasing additional coverage for new phones for the "just in case" possibilities. We have peace of mind knowing phone is covered if something happens during initial two year use of phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AppleCare protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan. The only down side is you have to mail your phone in and wait for your replacement phone which could take a few days. Unless you live close to an Apple store then you can take it in for same day service, which we don’t have any nearby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan I have found yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper and more cost effective if I damage my phone than when I was using GeekSquad protection plan. Haven't have to use apple care yet but from what I've heard the protection plan is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're clumsy, get this protection plan! I'm glad Best Buy offers AppleCare and gives the option to pay for it monthly. Now I have peace of mind if anything ever happens to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot even thing about purchasing a cell phone for my children without purchasing applecare. If give you peace of mind that is important with such a large investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care is superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the apple care insurance has come in handy as we've had issues and mishaps. We absolutely Love not having to pay full price for repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I break things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not on purpose but I mean stuff happens so like about this plan and I hope that it works. Luckily I haven't had to use it as of yet .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got apple care for my new iPhone 6S. Got convinced that I should definitely have it for this expensive phone. It gives a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use Apple care in the past and they are so helpful. Products are fixed in a timely manner and at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment for your phone. Makes it easier when wondering about if you have an accident with your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend by best buy rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it yet.. but I am grateful that the best buy rep sold this to me and compared it to the insurance verizon offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sign up and start using. Cheaper than insurance through Sprint and better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone❤️❤️❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my phone. Storage is great, features are great. Tried android and immediately went back to iPhone.

    I would recommend this to a friend
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