Customer Ratings & Reviews

After using the Aqara video doorbell for a bit, I’m honestly pretty impressed. First impressions out of the box l, the doorbell feels sturdy and well-made. It has a clean, low-key look that doesn’t stand out too much on the front door, especially in the black finish. Setup was super easy. You can either hard wire it in or just run it on the battery, which is super convenient if you don’t have existing doorbell wiring or are renting. I live in apartment, so I went with the battery setup, and the whole process was intuitive and easy. The video quality is solid. Daytime footage is sharp, and night vision works better than expected. The wide-angle lens covers more area than I thought it would, so I can easily see visitors and even packages dropped off to the side. The two-way audio is clear too. There isn't any noticeable lag when talking through the app. I also love that in addition to cloud storage, it also supports local storage so I don’t feel locked into a subscription. It works with Alexa, so that made it easier to integrate into my home set up. Overall, it’s a reliable, quality, easy to operate doorbell that’s been a great addition to my smart home.

Great Doorbell Cam! I got the Aqara - Video Doorbell Camera - Wired/Battery Powered - Hub G410 for oneofmy rental properties. Providing as much security as I can for my clients is very important for me. One of the BEST features of this doorbell, is It's ability to be battery powered. This means there is no need to have it powered, since you can use batteries. Great option for most users needs. This video doorbell cam is compatible with Apple HomeKit Secure Video, Alexa, Google Home, SmartThings, and IFTTT, making it nearly unicersal for most any existing, and future technologies. It also records in 2K Video, with "Tall Aspect Ratio" resolution and a 4:3 view that captures visitors head-to-toe, even for the tallest of front door visitors. Some of my negatives? Larger and "blockier" than most doorbells. This may not suit your aesthetics. It definately leaves no questions as to where press the ringer, but it doesn't do it with much grace. It is only IPX3 rated. So it's splash-resistant but not fully waterproof. You may need to mount it under a ca]ivered porch or patio to fully protect it End of the day, this is great for my needs, great vido quality, but may need to be covered or protected to sustain it's IPX3 weather rating.

The Aqara Camera Hub G410 comes with following: Doorbell Camera Hub (Outside unit) 20-degree Wedge bracket Chime Hub (Inside unit) 6 AA batteries Phillip’s screwdriver Cable for Chime Package of Screws and Anchor kit Package of 2 screws for the Wedge This kit does not include the power supply for the USB cable and needs to be purchased separately. Also, you will need to purchase a microSD card for up to 512 Gigabytes to allow recording. Installation was completed within 15 minutes. Both The Camera Hub and the Chime Hub come with glue strips already attached. I used both the screws and the glue strip to secure both. After installing it I went through the application and set Privacy Masking to block out the neighbor’s property and my flagpole. The G410 can be used with a host of Home Automation services, including Alexa. The video from this camera is compatible with my more expensive home camera system, but this system is better designed for 2-way conversations and alarms. The application provides real time access to the device and visitors. The batteries will last up to 5 months, but higher volume of traffic will shorten the lifespan. The night vision included with the 410 system is the latest and works quite well. Its like looking at a black and white photo vs a color photo. I also noticed that faces are still concern able. Lastly the Aqara Camera Hub G410 comes with trial subscription of HomeGuardian for 30 days then you must pay to continue that subscription or revert to the free plan with limited hours of storage. This free plan expires after 24 months.

I have to say that this was one of the hardest doorbell installations I have done and I have installed a few. The mechanical installation was no big deal. Connecting to my home wifi network and setting up the video doorbell was a real challenge. Starting off, the instructions don’t provide much information. There are a number of 2D codes on the video doorbell and the chime. The instructions do show that you are supposed to scan the 2D code, but the instructions are mostly pictures and don’t say that you need to scan a specific 2D code. My iPhone 15 couldn’t focus on any of the 2D codes very well. After downloading the app, the app wasn’t very helpful nor intuitive. It took me a little while to find the video doorbell section. They have a lot of different equipment options, so it may take some time to find the specific video doorbell you are trying to install. You will need to remove the back cover from the doorbell to install the batteries. Initially I thought that since I have a powered/wired doorbell, I thought I may not need the batteries. It didn’t work without them so I put them in. It still didn’t work so I left it alone for a while and it did eventually start working. By the way, the instructions do not tell you the screw for the back is hidden behind the rubber cover. When I first tried to set it up, I thought it might be easier to set up if I did it before installing it. It was still a challenge. You have to plug in the chime and scan the correct 2D code on the chime in order to set it up. I did finally get it working. Then the next day I decided to install it on my door. After installing it I could not get it working again. It appeared to have a good connection, but I couldn’t get it to work. I left it for a couple of hours and it started to work. Now that it is working, I do like that I get alerts when someone walks up to the door. It does not require someone to actually push the doorbell button. When Amazon or FedEx delivers a package, they rarely ring the doorbell button. But I do get a video notification of them walking up to the door and dropping off the package. The video isn’t too bad. My door is down a short hallway, so I can see them walk up to the door. When you open the app, it shows a static image of what the camera is seeing. Then it updates the static image every 10 seconds when you have the app open. I mounted mine at an angle and that worked great for me. I secured the angled bracket to the doorframe, then secured the back of the doorbell to the angle bracket. Then slide the doorbell onto the back and secure it with a screw on the side which is covered by a rubber cover. Once you get past the install and getting it working, it seems like it will work well. I’m now liking it, but the initial install was very frustrating.

Video doorbells are an excellent example of a product category where every year the products only get more sophisticated and more connected, which many have some rather complex feelings about. Aqara is one of relatively few companies that seeks to offer an alternative - promising most of the same features of bigger brand offerings with fewer baked in security concerns. For that alone, they deserve to be commended. Unfortunately, decoupling from the cloud isn't quite so simple as some might hope. Getting the doorbell installed was very simple. In my case I was hoping to replace a conventional doorbell button, which unfortunately didn't quite work out as this is a very wide doorbell and there was no way to fit it on the thin trim piece the wires ran through. Even with that the installation was done in under an hour, most of which was taken up trying to deal with pairing issues in the iOS app. I don't know what the underlying issue was that kept the phone from being able to complete the pairing process at first, but after a few resets of the app and the doorbell we were eventually able to get past it and after a quick firmware update the connectivity problems have not returned. I also have to award some points for the decision to incorporate a threads border router into the hub unit, as this is becoming an increasingly important part of any smart home setup that is all too easily overlooked due to the limited number of devices offering it. Getting the various smart features such as local facial recognition and archiving took about as long, in part because of the very busy and oddly fragmented user interface for the app. While the doorbell does have the option to only use local storage (which is wisely located on the doorbell ringer/hub) by default it'll still be using the cloud for most things, so if you want to avoid having a feed of your front drive uploaded to an unknown server somewhere you will need to work for it a bit. Once we'd gotten through the initial teething issues, though, the doorbell became a lot easier to work with. The app prioritizes putting all the essential controls for the device at your fingertips whenever you open it up, so no hoops needed to be jumped through to check a notification or see who's dropping off a package. The local AI driven features are... okay. The camera provides a surprisingly good image in multiple lighting conditions, but even with a nice clean shot of my face it did struggle to correctly identify me a lot of the time for no clear reason. The activity monitors feel quite sensitive, even turned down, which can lead to some false alarms. To give one example, every time I took my dog out to do his business it would tend to trigger a notification that an unknown "lingerer" was present at the front door. While my partner was initially amused, long term this feature may need to get turned off unless we can find a way to improve the facial recognition. And the voice modulation features are definitely more of a novelty than a useful addition, since the effect is so heavy that it's honestly hard to follow what's being said some times. That said I imagine most will rush to ditch the app and integrate it directly into their preferred smart home ecosystem. And since the doorbell supports pretty much every standard out there, you'll likely end up happy with that regardless of what you're using. As to if I'd recommend the doorbell... that gets a little more complicated. It is a bit of a cleaner, more modern aesthetic than a lot of offerings out there. The option for local storage of footage is indeed tempting. But it also doesn't integrate quite as cleanly with traditional doorbell systems as some. You more or less have to use the included chime, which will need to be powered via a USB phone charger (not included). And the app is undeniably cumbersome. These are problems that tech enthusiasts likely won't even consider, but for others who are less fond of tinkering I can see them representing a significant barrier. So I can really only give it a qualified endorsement.

I recently received the Aqara - Video Doorbell Camera - Wired/Battery Powered - Hub G410. This was hard for me to rate and I erred on the side of the product. What I like about the product is having the choice of being wired or wireless. It is easy to mount with the choice of an adhesive back or using screws. This eliminates the worry of what surface is best for mounting. I do like that there is an inside module and apparently the ability to change chimes. The chime can be set quite loud so it is good for the hard of hearing (or people so caught up in their work they tend to filter sound). The picture quality was adequate and a micro SD card is there for memory but you can also just rely on the 7 day cloud memory. No subscription is needed so you can keep all this local not needing the cloud at all. I like the warning if someone is lingering and now know which neighbor is not picking up after their dog. There's an adequate field of vision. It can apparently be paired with Alexa but I haven't yet asked if it could be included in her harem. I don't yet know about the battery life and wish the main unit could be powered by a power bank rather than batteries. However, so far the 6 batteries are still running. What I found most frustrating was the initial lack of a user manual and the pathetic drawings directing you to use the QR code. From what I experienced, the QR code is supposed to bring you to the app but couldn't be read until you have the app. There was nothing to indicate what app was needed. I needed to go on the Aqara website as I found a few different apps for Aqara and wanted to make sure I had the correct one. Once the app was installed the QR code was able to do its thing. One issue though is there are 3 QR codes on the inside module. One good thing is that you can manually supply the QR code in the app. I was able to download the user manual from the website and, while it still leaves a lot to be desired, things went smoothly after that. You are directed to keep the inside module near the doorbell hub and it is powered by a main outlet using a USB cable. Fortunately I have an outlet near my door. If I had the user manual upfront, or at least the name of the correct app needed, I would like this device much better.

The Aqara - Video Doorbell Camera - Wired/Battery Powered - Hub G410 Select – Black is more than a doorbell camera for looking and speaking to someone trying to enter my home, but it can also operate as a smart home hub brain to control most of my homes Bluetooth devices. The reason it can do so much is its compatibility with so many other brand devices. The Aqara - Video Doorbell Camera is compatible with Amazon Alexa, Google Home, Samsung SmartThings, IFTTT, and Apple’s HomeKit Secure Video. There is also a 24/7 recording option with RTSP support. Setup time is not more than twenty minutes. I used the Aqara phone app to control the setup for the G410, with clear easy to understand instructions. Both the main unit and the chime come with sticky pad adhesive options that will work well on glass, tile, wood, fiber-cement, vinyl, or similar types of siding, but it’s not appropriate for brick. It comes with a remote AC-powered chime with local storage for the doorbell’s video clips. A micro SD card slot for up to 512GB is provided for self-storage. The facial recognition feature video resolution is 2K and has motion detection included. Motion-detected recordings are still limited to 12 seconds when you use the free cloud storage plan or local microSD storage. If I want longer clips, I must use Apple’s HomeKit Secure Video or set up 24/7 local recording by hardwiring the doorbell to a power source. It can operate on battery power, but I can also take advantage of hardwired power from a 12V-24V AC or DC transformer. The video quality is sharp and clear in daylight. At nighttime the faces are less clear, but still identifiable with details being recognized adequately. It records from a 176-degree diagonal field of view capturing a large view. The hub/chime is recommended to be place within 5 meters of the doorbell and the chime is no more than 20 meters from my Wi-Fi router. The Aqara - Video Doorbell Camera - Wired/Battery Powered - Hub G410 Select – Black captures sharp video, has smart presence detection, and is compatible with most home systems, making it one of the first devices to go to for home security.

Aqara is new name for me when it comes to doorbells. In researching their company, they appear to be a big player in the smart devises industry with robust ecosystem of multiple types of devices and compatibility. Out of the box, the Aqara Video Door Bell looks great but does a have few quirks that could use some refinement. In review : Set up – The instructions, or lack thereof, is an oversight. There is a QR code that you are supposed to scan but there is more than one code on the items. Once you figure it out, the app immediately pairs the hub and doorbell. It was done in less than a minute and I found it to be seamless. Camera – Clear, but a bit underwhelming. Like many of these doorbell cameras, there will always be a fishbowl effect. However, I felt to be more pronounced than I expected. Colors were okay but a bit washed out. In the end, it is perfectly useable. Design - The doorbell itself is a bit clunky with it being bigger and heavier than other models I have tested. Some reviewers have said it feels cheap, but I did not feel that to be the case at all. It is rock solid and the fit and finish are excellent. To access the inside for a wired connection or to put the batteries, there is small screw on the right side. Once I unscrewed it, I was unable to reseat it properly. It did not affect any functionality, but it was an annoyance. One thing I did not like is the use and inclusion of alkaline batteries. The device requires six double A batteries to work. Why Aqara took this approach when nearly all the competition uses a rechargeable battery I cannot fathom. Sure you can add your own, but I think they could rework design to incorporate a higher density smaller battery. The inside hub is excellent – small and discreet yet does the job. A nice feature is a slot for an SD card (up to 512 gb) , something you would be hard pressed to find offered by the competition. It also NAS support - very nice. App – The app is what you would expect from smart device company – a refined UI with a lot of thought into the functionality across their ecosystem. The navigation is not intuitive for the doorbell ( I could not find a way to turn off the doorbell in the app.) Latency between the app and a live camera event is high, far more than I have experienced from the competition ( using the same exact network.) Performance – I ran the gamut of tests without it mounted on my door. I feel I can get a better feel of all functions. The doorbell function works fantastic and the inside hub is surprising loud for such a small speaker. There is face detection option that worked relatively well but would occasionally miss my face. I think Aqara AI model could use some work in this regard. For overall sensing movement, it was incredible sensitive, and I think it is on par with some of the higher priced big names in the doorbell video cam business . In conclusion, the big question is would I buy Aqara - Video Doorbell Camera? Yes, but not for the reasons you may think. I think where Aqara really shines is the integration and ecosystem. Aqara works with Google Home, Apple Homekit, Alexa, Smartthings, Matter and other third party systems. In reference to Aqara’s ecosystem; I had no idea they had some many different products – all types of sensors, cameras, locks , lighting and even a curtain controller. The fact is today there are many similar smart products on the market today and it comes down to integration and software. Aqara seems to recognize that and is putting a heavy emphasis across their product lines. If you are someone that buys an ecosystem rather than a just product, this doorbell is for you.