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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 218 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are impressed with the camera's quality and ease of use, finding setup straightforward and the wireless functionality convenient. However, some users reported that the battery life could be improved, and motion detection and night vision capabilities could be enhanced for optimal performance. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 218 reviews
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great product (sometimes (10% of the time) the video recorded is not that good but it’s great that you can manage it wireless and that it works core free in both energy and video!) but I’m not that satisfied with the service and how it works … I can’t understand why we can’t store our stuff in an external drive rather than in their cloud … specially with a base including 2 usb ports. If you are planning to use it in a different country than US be careful because they don’t have service available everywhere, check availability first …

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great camera system and easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this security system for my home after I let my last one go when I sold my home. In the past I have used wired systems which are a pain to set up physically, and even more difficult to go live on line. The system I used before required a third-party app for mobile viewing which was difficult to sync up and often updates were slow to follow os changes. This one is simple to install, and just as simple to set up on my phone. The one drawback is not having a built-in hard drive/DVR.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were easy to set up and install. The picture quality is good when set to the highest resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Produt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern would be battery life. Other than that it works great and install was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great security cameras and easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great. I've never had a security system at my house but there have been several house robberies in my neighborhood lately so I purchased these cameras because a friend recommended them. They are very easy to set up, wireless, send notifications directly to your phone, and a monthly service isn't required. I highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to add to Arlo system already installed...it doesn't have sound like our other system, but it's just extra cameras, so not really needed...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    could need some work work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent performance. Decent battery life. Good image quality Lag on motion detection. Starts recording generally about 3 seconds after motion started. No audio. No local recording even though it's clearly just a firmware upgrade away. They kept this for the Pro version that is almost twice as expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Love the alerts on my phone when I am gone from home. Easy to turn off Cameras when I am home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    1 camera went band in less than a month in a half.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the wireless cameras. Has a good picture and fairly easy set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two of these systems. Just download the app, setup your account, sync the cameras and it's ready to go! Up and operational in 20 min. My only issue was on the second system, since it is a refurbished, it was still linked to whoever bought it the first time. Just had to call Arlo customer service and it worked fine once they dissociated it from the previous owner.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great video quality and free cloud service. Poor battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good for the price as extra camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this one as my 5th camera, and it works fine. Only thing is the sound doesn't come out of the camera when speaking through the app. You can hear sound from camera, and picture is as good as the Arlo Pros. Connectivity is as simple as the Arlo, and holds charge just as well.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    GREAT PRICE, SO SO PIC QUALITY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a so so quality camera, like just for known someone passed by or get a glance of the your place. It will do the job fine, however if you are looking to have a decent night vision, and talk or mic capability, this isn't it. However if you are not looking any of that, you should be good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurb Arlo works just as perfectly as the new Arlo - 2nd one I bought!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time setting them up, but they work great. Only issue is they are on a slight delay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the four cameras didn't work. Customer service was a little helpful. Best Buy was great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Replaced with wired system.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, batteries die quickly and the sensitivity is ridiculously sensitive even when adjusted. Constantly resetting and reconnecting to hub as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bang for your buck. May upgrade to the talking ones. Only thing I don't like is you get an email every time there's movement. This results in time deleting them. Not sure if you can turn the emails off. I should research further. Good picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras are nice.. easy set up can move around anywhere .. battery life averag

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works as well as my brand new ARLO cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add one more camera to my ARLO system. This was easy to add to my current system and the refurbished camera works as well as my new ones. No issues at this time. Camera has been in use for about a month now.

    I would recommend this to a friend
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