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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 137 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the 2-in-1 13.3" Touch-Screen Laptop for its touch screen capabilities, portability, and light weight. They appreciate the laptop's fast performance, compact size, and affordable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 137 reviews
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy gave awesome review and answered ? on why it was the best choice, best price was also the decided reason to purchase . value and credit card option no interest for purchase

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon having new laptop for approx 20 days began to find multiple glitches. Backlight on keyboard does not work, brightness control for screen does not work and screen is extremely dim, keyboard doesn't disable when placed in tablet mode, very sluggish, narrator comes on and unable to turn off.... Brought to Best Buy with inquiries as to issues on a brand new computer. We were told these were software related and not covered. However during demo of display model with salesman - ALL OF THESE FEATURES WORKED APPROPRIATELY- even with Windows 10. ?! MANAGER VERY RUDE AND CONDESCENDING. WILL NEVER SHOP THERE AGAIN NOR RECOMMEND. BEST BUY has really gone downhill on their service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for high school students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to expect and so I asked one of my cousins who had already bought the same computer and she said it was great. It works well and doesn't have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movies for collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my collection and didn't have the first movies released. Purchased at an excellent price and they arrived quickly. Can't wait for my son to see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have everything I need. I like the dual purpose concept. Size is right because I do most of my work connected to a 30 inch monitor via the HDMI port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my Granddaughter so I am assume that is working well as I have heard only great news from her about her ability to use it in a school application!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic computer - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales / Computer knowledge really helped me select and Geek Squad staff are also great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my college student. So far, she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size, easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it and know I will even more when I become familiar with windows10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great value and a nice laptop...perfect for my son at college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids to take on trips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Givin to my 11 year old daughter she loves it uses it for homework and for playing games as well as communicating with her friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Laptop seems to be a good value. Happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Asus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop very fast processer. Easy to use. Love the dual feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer. just takes a little time to learn windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good small screen laptop, but does not have a CD player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, good quality, and easy to setup. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and weight. It makes it easy to take with me during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been a great buy since I use it for work while traveling. Would recommend to all road warriors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and the 2 in 1 works great. Just getting to learn windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use! Has tutorial installed if you have questions about the software or how to use laptop!!!

    I would recommend this to a friend
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