Customer Ratings & Reviews

I walk into Best buy Store looking for a high end computer that will allow me to play games but at the same time do my work. Almost impossible to find the perfect combination. When I found a good gamer laptop it was missing something that I really use for work "screen touch" .. then went I found a good one for work again it was missing something for gaming "Good Graphic Chip" ... Until a bestbuy employee point this one out. I love it ... I think this laptop is a perfect combination for both .. Illuminated key-board is a plus , plenty of memory 12GB and plenty of HDD space 2T. can be used as a tablet also ..

Its a good laptop for design architecture in 3D no complaints

I love this laptop..it does everything I need it to do with ease

I went with this computer because it had all the features I wanted in a laptop. It is a 2 in 1, had a DVD drive which I do use, Nvidia Graphics Card, HUGE 2TB Hard Drive, good amount of memory, good battery life for a touch screen that is 15 inches (I have seen about 4-6 hours depending on use), and an Gen 6 i7 processor. It boots up fast for not having a SSD drive. Portable, I didn't go with a Gaming laptop because they are much heavier and I take this with me everywhere. So overall great for the price, I had a 10% off coupon so it was only $900. Newer parts, this model was just released last week of February 2016. Only negatives to it are it does not have a M.2 SSD slot so your only option is to replace this huge hard drive which I don't want to do. And it doesn't look like you can expand the memory so you are stuck with only 12GB. Since this is a Best Buy only laptop it might be hard to get drivers for things if you want to dual boot or wipe the hard drive and start over. Over all very nice for the price and for what it can do, I have had it just over 2 months now.

This laptop has all the features I need, Windows 10, power, plenty of Ram 12 GB, 2TB Hard Drive, speedy processor intel Core i7, Nvidia GEForce game card, Energy Star, HDMI ready, CD player, lighted keyboard, screen folds back flat to use as a tablet, Touch Screen, plenty of USB ports, also headphone,micro USB, & HDMI ports. Really great laptop for all your home, office or school work....anything you need to do!

The specs are impressive for the price I paid (it was on sale). I previously had the Asus Q500 which I loved, then bought the Asus Q552. I had to return that due to a hardware issue. It so happened the Q553 came out the day I returned it. Since this has gotten some great reviews, I will only highlight a few things I found or reiterate what was already mentioned. The positive: For being thinner and lighter than the Q500, this feels solid. When closed, it is easy to carry in my hand. The 2 TB drive is nice, just wish it was faster. I would have paid more for a good size SSD. The screen is bright and colors pop. The one downside, I’m a photographer and notice a reflection when processing darker photo’s in a well-lit room. It makes it a little harder to process with the distraction. This may be a problem if you do this sort of stuff and take the laptop on the road with you. 90% of the time I process in a darker room so it is not a huge deal. I love the backlit keyboard. I will never buy a laptop without one. I can understand the comments of light bleed if you sit at a certain angle. This is not an issue for me. I connected this to my 50” TV via HDMI. I was impressed with the resolution and clarity. Checked out several of my photos and found them to be crisp. My previous laptop, not so good. I have not used it yet but, the Type C USB 3.0 port is a plus. I’ve had this laptop for about 25 days now and use it extensively. I have not experienced any of the lag or sputter issues mentioned in other reviews as of today. I did update drivers off the Asus web site. The one side note to this, I did notice that the machine would act a little strange (not very often) and found it to be an issue with Windows updates downloading or waiting to be installed. I had an issue with the machine once so I restarted. A Windows configuring message popped up. I found this to be the case the few times I did have an issue. I disabled the touchscreen since I probably won’t use it very often so no comment on that. Same for the touchpad since I prefer a wireless mouse. The not so positive: The DVD drive is pretty flimsy and hard to close. If I used it a lot, I’m afraid I might end up breaking it at some point. You might want to look at that if you plan on using the drive a lot. Since I won’t, it is a minor issue. As pointed out in another review, the power button is just not in a good location. When moving the laptop or trying to close the DVD drive I end up hitting the power button. After a while you learn to watch for that. The speakers are not the best and located in a bad spot under the front of the laptop. When typing, my arms cover the speakers muffling the sound a bit. Since I would use headphones most of the time, I don’t see this as a deal breaker. All in all, this is one nice laptop. I do not have any regrets at all.

Coming from a laptop that had a dead battery and a cracked screen, simply having a great screen made me ecstatic. When I moved passed my elation I saw that the screen was absolutely beautiful and that the functionality of the touchscreen was great. With 2TB of space on top of my NAS system at home I never feel like I will run out of storage. This computer makes editing photos and videos a breeze which is great in my line of work. Aesthetically it looks great all together. Some cons that I have, it seems like the CMOS battery is draining/dead as the time on my computer has some issues from time to time. My graphics card had to restart itself which was bothersome but quickly was back to normal. The power button on the side is odd, I have nudged it a couple times which has sent my computer to sleep, bothersome but easy to get over.

love this computer has great storage, speed, graphics, and has the dvd drive that i wanted!!

I planned initially to purchase a desktop computer. But when I saw that the ASUS laptop could be folded back and the screen inverted, I purchased a separate wireless keyboard and mouse to convert the laptop into a really nice desktop machine as well. So, now my ASUS serves a dual purpose at home and on the road. Moreover, the machine is fast and the screen is crisp. I strongly recommend it for both configurations.

The computer was more than I had expected and much more than I needed. I am still learning about the various features it has. My son-in-law is a computer freak and he fell in love with it. It is a little large but that is because I wanted it to include a number pad.I absolutely love and recommend this computer.

Great price, fantastic features. I've traveled with this several times already. It's light, but powerful and I'm very pleased that I picked this. This is the second ASUS laptop. The one this computer replaced is still going strong too!

For the money this computer was easy to use. Having the touch screen was a nice added bonus and the 2 terabyte hard drive should ensure that I have enough room to store all my photos. This was an excellent value for the price.

the computer is working very well. It has a lot of features to start with. It is vary fast and reliable. I don't like windows 10. It will not synk. and a few software problems but not because of the computer. Mine has a DVD player and it also has back lighting for the keyboard.

As a big fan of the Asus brand, I read the reviews of this laptop online and headed out to Best Buy. This laptop is everything you would expect it to be. With plenty of RAM, a 2TB hard drive, and the latest Core i7 processor, it's great for work and home use.

I needed a computer that could handle the graphics requirements for my 2020 design program. So far I have been using it for about a month with no problems whatsoever. I am very happy with this product. Also very happy with the customer service we received at Best Buy, our salesman was very knowledgeable and patient.

I am impressed by the 2 terra drive, i'll never have to worry about running out of space. This unit is quick and easy to navigate. I like windows 10, at first before I bought, I was worried if w-10 was gonna be user friendly and it is. really love it.

This is a great laptop. Touch screen and easy to switch to "tablet mode". It is a bit heavy for a tablet but it is convenient to use in this mode while relaxing in bed. The regular price is good and the sale was great. Can't match the value anywhere.

This laptop was an open box/clearance item. I'm happy with it so far and it helps that I didn't pay full price for it. It is fast and has great specs but I use it just for basic things

I am amazed at how fast this laptop is. I really had never heard of this brand,but the sales person recommended it and said it was a reliable product. So I thought I would try it. Great price and I am very satisfied with this laptop

Bought this computer for my fiancé, who is a huge music lover. It has a lot of storage space and a good graphics card. The computer works great and he loves using it for holding his purchased music and watching music videos. A+