The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 575 reviews
Rated 5 out of 5 stars
Awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you ever need a disc drive, run, get this one, now
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked fine for me. The only thing I didnt like about it was that you have to use two usb plugs and one of the usb is too short to fit. My laptop has usb on each side. Luckly I had a adapter and it all worked out.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too much to say bad about this product. It's an external CD\DVD writer that's bus-powered so you don't need a separate AC adapter or Y-cable to use it. Other than that it's pretty run of the mill. Includes some basic software to get you started creating disks but your OS's built-in disk burning utilities are probably better. For the price it's a good choice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been using it for a few weeks now, and it's working great. Once or twice a disc wasn't recognized and i had to pop it open and re-close it, but we've been using it heavily and that hasn't happened much.
Good device, much better than LG.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine. Reads DVD disks without errors.
I'm using this on an Acer laptop and needed a DVD drive. I have no need to write disks, so I haven't tested that feature.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It works yay. So happy i can still use my DVD 's agent guidec me as to what to buy. The one i purchased before would not work witj my computer . So thankful.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a portable cd rom to use with my laptop and found this at Best Buy. Hands down, best investment! Includes complimentary software to use, and it reads/writes flawlessly!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this knowing it was inexpensive so I wasn't expecting much. The only complaint I would have is the usb cord is very short , fortunately I have a box "O" cords and found a longer cord.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well but the fact that it requires 2 USB ports defeats its portability. It's especially annoying when my laptop has zero USB A ports so I need two dongles to get this to work. Reading of discs is pretty quiet, so that's nice.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First, the PC OS I wanted to use the device on is running Windows 11.
The entire device felt like it would fall apart if handled too rough. Very flimsy. Loading and unloading DVD takes a very soft touch otherwise you can damage the device very easily while loading and unloading disks. Next was the cable used to attach it to the PC. Extremely short about 12 inches. Connected it to my desktop while my PC was on. System recognized it right away. Went to update drivers but according to the windows OS the best drivers were already loaded. Loaded a game with DVD's. Loaded ok. After that it went downhill. The problem started when the game that was just installed needed to have the PC restarted to complete the installation. If you leave the DVD drive on and attached to the PC during the restart process, it will corrupt the system file and will require a system restore. Luckily, I had just a system restore point before installing the DVD drive. DO NOT LEAVE ATTACHED TO THE PC WHEN STARTING OR RESTARTING YOUR PC.
Otherwise, the disk drive works great for reading disks. Haven't tried to burn any CDs yet. Still within the 15 day return window. Kinda up in the air about returning it.
We sincerely apologize for the software issues you have been experiencing with this DVD drive. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. We recommend ensuring that you're using the latest drivers with this product, if you still continue to experience issues that we recommend to return it for a replacement/refund to Best Buy. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at [email protected] and provide the case number "N2302025643-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards, Leonardo ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Excellent for newer gaming computers!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Most of the games I play on my new computer are all digital downloads. I needed to restore data from old CD archives and picked this up. It works perfectly for what I need it for.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a new laptop that did not have a DVD-CD drive and I needed it to load several programs that I use daily. It works great and has a good speed for downloading. I have not used it yet for Write / Rewrite.