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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 483 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the touch screen as a great feature. They also appreciate the versatility, price, battery life, and 2-in-1 functionality of the laptop. However, some customers dislike Windows 8 and wish it had a CD drive. Others find it a bit heavy and have experienced connectivity issues with an Ethernet cable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 483 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    nice 3-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems a little heavy especially when looking at the ultrabooks. Boot up time seems to be long right out of the box. May be some of the bloatware that was preinstalled. Light up keys are nice at night, but the viewing angle make them hard to see some times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs great, everything I wanted ina a 2 in 1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at a lot of 2 in 1 and decided on this laptop 2 in 1 because of the ease of using it as a lap top, but also the ability to fold it and use it as a tablet. The salesperson was great and spent a lot of time with me answering the questions I had about the 2 in 1 tablets vs the 2 in 1 laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very nice laptop, little pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great laptop and for cheaper than a comparable one from another brand. Still it cost a little more than I'd like for what you get. Give up the touchscreen and you can get almost the same pc for $200 less and it's got a DVD drive built in.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop nearly one month ago and I absolutely love it! The touch screen works very well, and I haven't had any technical problems. My choices were between an Apple MacBook and this laptop when I went to Best Buy initially, but I know I made the best choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2-in-1 about 2 months ago and have had no issues, great laptop, lots of memory, blazing fast, and just great overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at just about every 2-in-1 laptop model that Best Buy offers and ended up choosing this one. It had the best value for the price and I liked that when you're in tablet mode the keyboard and track pad are disabled. I think I ran across a couple of models that didn't have that feature built-in. I've had this laptop for a couple weeks now and it's run everything I've thrown at it smoothly. I think the only thing I would say is that if you plan on more than light gaming or video editing I would get the i7 model or a dedicated gaming pc. Otherwise it runs great, the fan is quiet, the screen is vivid and perfect for watching movies, which is everything I needed. Overall I'm happy with my purchase and would recommend this to others. However, if you're looking for something a little more portable I'd go for a 13" screen or lower as a 15" screen is a bit too bulky to carry around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent system for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little system that runs very well and the added 2 in 1 feature is really neat. Graphics are good for watching movies, doing work, and the speakers are very good for such a slim system. The price is a bit high but I am happy with the storage and memory.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    great 2 in one for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very well versed in computers but, this laptop has been relatively easy for me to learn how to use. I do like the touch screen feature as it makes it easy to move from site to site or to scroll down a page.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 3 out of 5 stars

    It is an okay computer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware specs of system are good. For our application, we couldn't use Windows 8.1. So we downgraded to Windows 7Pro, but had issues with the network driver. The wireless driver worked okay. We did not use the system how it was originally configured, so I cannot comment on overall functionality. It seemed if Windows 8.1 could be used, then it probably would have been a little more functional. I tend to like Dell Latitude laptops much better, but they were not available in the timeframe we needed a system. I probably wouldn't recommend this to a friend, due to its limited configuration versatility.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hard computer to like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very flashy yet there are a lot of set backs internally that are very disappointing. My touchpad did not work when I began working on it. The touch screen did not function properly either but now it works intermittently. Flip function is very useful for presentations that I give and for showing a friend what I have been working on. Online use is weird because I have been having big issues with connectivity with an Ethernet cable. That may be a one time issue but still something to think about. I find this computer to be likable in so many ways but some of its few flaws really stick out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that would be able to hold all the pictures I love to take of my family and friends. As well as the reports I create for the volunteer organization I belong to.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very fast and versatile. I enjoy the ability to switch between a laptop and tablet. Case is very durable. Keyboard is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop I like the flip 2in 1. It took some time to get us to the newer system. Im old school. But overall it is doing what I want.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the money. I was taught when I was shopping, that ASUS manufacturers parts for many of the other more popular. Therefore, same parts + less name recognition = better value. So I had to trust the Best Buy rep's advise on that. It has worked fine. I don't have many programs on here, so I thought the speed would be a little better. Having a touchscreen is a nice option, but I don't take advantage of it. Overall, I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    good laptop for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop for beginner and great as a very large tablet touch screen etc light up keys look great but not good for when typing in my opinion very light weight and slim which I like a lot

    I would recommend this to a friend
  • Cons mentioned:
    No cd drive

    Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer. The only bad thing is it doesn't have a CD drive but other than that it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and super fast. My first laptop but compared to what I have used this Asus is super nice. Flips into a tablet or standard keyboard and touch screen. Use it for work and it's great for presenting to clients.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very please so far with this laptop - Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please so far with this laptop, no issues or problems out of the box. The 360 degree hinge is solid, touch screen works great, high expectations for this laptop, so far so good, 3 weeks or so with it, daily user.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This computer is really great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. I had to get use to touch screen. It was totally different from my old HP. Once I figure out what all I can do I will enjoy it even more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer because I am going back to college this fall. I have been using it for a month now playing around with all the fun new technology it has. I love how fast I can switch between the tablet and the computer depending on my need. I found it very easy to use and navigate through the apps especially since I have been using nothing but my IPhone and IPad for the last few years. I would have given it 5 stars but most of the games I love from my tablet I have not been able to find on here so I am still forced to carry around both. Not sure if this is the fault of the computer or the fact that I'm not using ITunes on here.

    I would recommend this to a friend
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