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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1461 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the Official ROG Ally Travel Case for its protective design, perfect fit for the ROG Ally device, and durable materials. Many appreciate its sleek and stylish design. However, some customers express concerns about its high price, limited storage space for accessories and the charger, and the lack of a carrying handle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,461 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A decent case, but too expensive for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is pretty good quality wise. I would have liked two zipper tags instead of one. It feels a lot more robust once the Ally is actually inside of it, but honestly for $40 it's a bit disappointing. Especially when you consider the Steam Deck includes a superior case by default. If this were a hardshell design like the Steam Deck's case, I could see the cost being far more justified.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was made for the Ally by Asus so it works great. I only wanted a case to protect ilthe Ally while it's in my backpack when i take it to a fron somewhere. If you want one to store the charger with it then you better get a different one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great without a case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carrying case fits snug around the asus ally and is super sturdy. I have never dropped my device even inside the carrying case but it does feel as if it would offer a great deal of protection in case I did. Only downside is if you have an aftermarket hard shell bump case on it then it won’t fit inside this carrying case.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Storage

    Rated 3 out of 5 stars

    Pricey case…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 40 bucks, it’s a hard recommendation. With that said, it’s definitely well made and fits the Ally like a glove. If it had a charger and cable storage pocket, then 40 would be reasonable. If your looking for a well made case that keeps the ROG theme, this is it….just wait for a sale…

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MoeS,
      We certainly understand your disappointment with the price of the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306010178-0061 ] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Perfect fit, Protection
    Cons mentioned:
    No handle, Price

    Rated 1 out of 5 stars

    Bare minimum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I expected more. It fits the Ally perfectly. Just wish it could fit the cord/brick too. I'm sure it will keep the Ally safe but for 40$ I would at lest want a handle.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JohnM,
      We certainly understand your disappointment with the product ,We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2306011826-0038] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Snug holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Material snug fit, with basic design. Holds my ROG Ally tight

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Protection for ROG.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the case nicely. Kind of on the expensive side.

    I would recommend this to a friend
  • Pros mentioned:
    Perfect fit

    Rated 4 out of 5 stars

    Good design and feel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, the ally fits perfectly and snuggly, the interior is shaped so that the sticks and buttons wont get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Perfect fit, Protection

    Rated 5 out of 5 stars

    Good Case for the $Money$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is case is the bomb and fits the handheld perfectly. Nothing beats from the makers of the device. IF you want protection from accidents or even worse destruction I'd advise of getting this dope case. Meets higher expectations than the pictures show off.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Simple design

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice, simple and light design. For the most part it protects it from everything in my backpack

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent enough case, although it doesn't feel like it's very protective. Definitely not of the quality that comes with the Steam Deck, which is harder than this one. Also very simple. No room to fit anything else in there. It's nice to have to keep inside when you aren't using it, but for travel, I would recommend something sturdier.

    I would recommend this to a friend
  • Cons mentioned:
    Price, Storage

    Rated 3 out of 5 stars

    Okay but overpriced

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it gets the job done. A bit overpriced for such a simple case in my opinion. It’s soft and has no additional room for the charging accessories. If I wasn’t extremely lazy I would return it and get a better quality case for the same price or cheaper.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christian S,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. We are committed to providing our customers with the best possible experience and we will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and provide the case number " N2306010178-0087" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Perfect fit, Protection

    Rated 5 out of 5 stars

    Nice case, good protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case obviously fits the ROG Ally perfectly. Feels properly secured and protected. I've put it in one of my backpacks and has been great so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great budget case for the ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what it is. Minimal protection but it's better than going full nude Ally in public. Soft microfiber lining on the entire interior so it won't scratch or smudge and there are molded indents for the thumb sticks so it fits nice and snug inside when closed, it also has an internal flap with a few storage pockets that can be lifted and affixed using Velcro to the top of the clam shell and used as a sort of stand, though when using it like this it directly covers the exhaust on your ally so I wouldn't do any amount of gaming in " stand" mode or you'll cook your Ally but it's convenient for simple tasks or watching stuff on the go.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PandaReviews,

      We are happy to hear that you are pleased with the ROG Ally Travel Case. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Thank you for your feedback, which will be forwarded to our Product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0247" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Protection
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Not ideal but works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection but needs extra storage for accessories and a carry strap. Really is just a cushion to throw in my bag works but could be much better

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Northstar77,

      We appreciate you sharing your feedback on the ROG Ally Travel Case and we apologize for the limited space the case provides. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0202" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Nice Case, but doesn't fit the Ally X well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this case for my regular Ally, and tried it again when I got an X. Though the X fit so tight I didn't feel safe throwing it in my bag.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    great but not perfect case for the ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and it looks pretty slick. It's got a nice interior that won't scrarch the screen as well at circle cut outs for the joysticks. It also has a flap that can hold like one two sd cards max. Overall needs more space and a hardshell version.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Another miss from ASUS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the quality and the travel case itself works as advertised, there is no place to store your power adapter, which makes this not my primary travel case. Such a shame because it’s nice!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Perfect fit

    Rated 5 out of 5 stars

    ROG ally case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this case , my device fit perfectly! Like the design it is tailored specifically for the ROG ally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really sturdy and protects the device really well. It doesn't have much space for any additional accessories like the charger.

    I would recommend this to a friend
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