Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 9 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1463 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers often highlight the Official ROG Ally Travel Case for its protective design, perfect fit for the ROG Ally device, and durable materials. Many appreciate its sleek and stylish design. However, some customers express concerns about its high price, limited storage space for accessories and the charger, and the lack of a carrying handle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,463 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charger, Price

    Rated 4 out of 5 stars

    It's a good case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't pre order things but as soon as I saw the ROG Ally I knew I had to get it. As with new tech, third party accessories like cases take a while to come into the market. I mainly take my Ally to work so I definitely need something to protect my almost $800 investment. The case is good and I'm sure it will keep my Ally safe in my backpack. It also has a built in stand. I took one star away because of the price. $40 is pretty steep for what you're getting. Also would have been nice to have some space for the 65W charger it comes with. Overall I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    No handle

    Rated 4 out of 5 stars

    Decent Case For the Ally

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the leather and design on the outside. In the inside it has enough cushion to keep the Ally safe and small pockets to keep memory cards or small thin things like that. You can also use the case as a stand by using the flap that has the small pockets and sticking it to the velcro on the other side. It’s overall a decent case; only wish it had a handle or strap to carry the case.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Perfect fit

    Rated 4 out of 5 stars

    Free add-on but probably would have bought anyway

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *case was free add-on.....That aside this case is pretty great. PROS: I like it sits in for airflow and breathing when you put it away you can leave it unzipped and let it fully cool down. It sits perfectly in and have no issues with the fit. The overall styling and materials are great! CONS: Only con I have is...when I got it the box was mangled... like the post office or UPS could not handle thier business nicely and it left a little crease in the foam on the top side.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case isnt a particularly bad or good case. It only has room to hold the ROG Ally and nothing more. Its a soft case so it's mostly only good for light travel or to keep it from dust or scratches on the screen. One side has small indents to accommodate for the thumbsticks. Overall its a very average case but it works if you just want something to store it in at the house.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ruyas ,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0150] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability, Protection

    Rated 4 out of 5 stars

    Best case I've ever!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it's rigid and slic design makes it very portable, I feel safe with my ROG Ally in it because even though it doesn't seem like it, it is sturdier then it looks, AND IT HAS A STAND BUILT IN?!?! The fact that it's impermeable makes me feel even safer when it's in my backpack and it's raining, and yea the writing around the center is a little too much, but in my opinionit's one of the best portable PC case I've ever had. I would give it 5 stars but the one think it lacks is a place for the charger, you just gotta find another way to take it around. But other then that, it's is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    No handle

    Rated 4 out of 5 stars

    Nice case, wish it had a strap.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feel of this case, it offers good protection for your portable console of choice, I'm currently using it for my switch until my Ally pre order arrives in a few more days. I just wish the case had a strap or carrying handle to make it easy to grab when holding other things in your hands lile car keys or a phone. Other than that, it's a perfectly serviceable case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    No handle

    Rated 4 out of 5 stars

    Very solid case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite a nice case, it’ll protect the already very sturdy Ally, and it looks pretty good too. Fits perfectly in a backpack, and I think it’s also water resistant which is a nice touch. Worth the purchase, and protect your gear. Only thing is, I wish it had a carrying handle.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great exterior looks, needs more inside space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is definitely pleasing to the eye. My ally fits inside however it is a bit more snug fit than i would have liked. I also wished it had a harder shell to protect against bumps during transport in a backpack or luggage. Nonetheless its not a bad case at all. Probably $19.99 would have been a better price.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Perfect fit

    Rated 3 out of 5 stars

    Not good, but not bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad case but its not really a good one either. Aesthetic wise, it looks good and cool however, it doesn't really protect the device as much as I hoped it would. Its a bit tight with a silicone case installed on the ally and I feel like the analogs are getting smooshed. Would have been better with more space and if its a hard case

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Noxx,

      Thank you for sharing your feedback on the ROG Ally Travel Case. We understand that the quality and design of the case did not meet your full expectations and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Your feedback is greatly appreciated and will be forwarded to our Product Team for review to enhance the product line.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2306010178-0222" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Cool Case that is also a stand!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects, is a stand and looks cool!! Material is thick and durable. The logo is subdued yet still visible. Great protection and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Okay case, maybe better 3rd party options later?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally fits in it snugly, and there is a bit of a protrusion against the middle-back of the Ally so that the rear vents are not blocked; ergo you can simply unzip the case completely, leave Ally in it, and run a docking cable to it and it can still run and vent air. If I had one complaint it's that the case can't contain the official power adapter (or official dock) in it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Provides satisfactory protection and not much else

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is overpriced. Provides decent protection, but dont expect steam deck levels of security. Doesnt fit a charger or anything other than the Ally itself. Im the person who bought it, so cant blame anyone else, but there were no options at the time. If you’re reading this, hopefully there are more options out there.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joel,

      We appreciate you sharing your feedback on the ROG Ally Travel Case. We understand that this is not what you expected, and we sincerely apologize for that. We take customer satisfaction seriously and we want to make sure that you are happy with your purchase. We will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at [email protected] and provide the case number "N2306010178-0122" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    A portable computer, powerful for its size.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an incredible portable computer. Just be aware that it exactly what it is: a computer. If you are expecting a simple plug and play experience like the Switch, or even the Steam Deck, this is not the device for you. This runs full Windows and with that comes the fact that you're going to have to do a lot of changing of settings, dealing with files, and troubleshooting. All of this is not Asus' fault, it's the nature of the beast of PC gaming. If you are already a PC gamer then you know what you're in for. If you have never gamed on PC before then get ready to Google, lots. All this being said, the design of the device, screen, and audio are all top notch. The performance is surprisingly good and the amount of freedom to do whatever you want is second to none. Extremely satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have with ROG Ally!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Well made, fits the Ally and the material used all around feels premium. It has pockets inside for some accessories or SD cards. Would be a 5 star if it had more pockets for accessories but otherwise it serves it's purpose at the moment! Perfect vessel for my new handheld gaming device, the Ally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly perfect case for a mostly perfect handheld

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel and nice cushioning inside. Fits the Ally perfectly. This is new, so I was expecting simple, but it has a premium feel and slots in the "stand" that can hold SDMicros in the standard cases and another slot for documentations. Removing one start because it doesn't give space for the power supply. With the low life battery, this seems as an oversight. The stand inside the case is more of a cliche than functional. It's too big in the way that it covers the vent holes in the back, and it is too far back to where it covers the vent slots on top, so using it will cause the system to get really hot really fast. It doesn't hold the console very well in this fashion. Would rather have a case on the Ally that has a kickstand like the Switch has. (Like a phone case with a kickstand) But, as a case, this is a very nice premium feeling case.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    Good, but...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose, but doesn't really allow you to carry much else with you. I have a rather small SSD in an external case and usb-c cable in the case, and it's VERY snug with the Ally in there. I'm really concerned for the sticks when it's zipped with the SSD and cable in the case. There's no possible way you're getting the charger in the case with the Ally, period. It's well made but small and tight. As you can see in the pictures it's bulging just with the SSD and cable in the case.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Critter284,

      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at [email protected]. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306010178-0184] for us to better assist you. Thank you for choosing ASUS!

      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good Enough

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design of the case. Although, a harder case material, such as the material used to make the Steam Deck case, would’ve been a much better choice here for overall device safety. It’s not bad for the price, and good enough overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for bare rog ally I have a hardshell case on mine and it can be really tight to close the case. Inside is a small flap with velcrow that can be made into a stand

    I would recommend this to a friend
  • Cons mentioned:
    No handle

    Rated 4 out of 5 stars

    Not a bad case for the ROG Ally!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to say a lot about a travel case- it's just a decent case that will definitely protect your ROG Ally well enough. I do wish Asus had added a handle to it like the Steam Deck case, but other than that I don't have any complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 3 out of 5 stars

    An average offering from Asus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a soft bodied case with an ostentatious aesthetic. While it will hold your Ally in place with its depressions for the analog sticks and Velcro pad that offers storage for a couple SD cards and a small cable, don’t expect this to offer any real protection for your device or the expansive storage options of other cases. You’d do better to grab a Steam Deck case from TomToc until other third party options arrive.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Xeawn,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306010178-0006) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

Sponsored