Customer Ratings & Reviews
- Model:
- GX501 ROG RAIKIRI II XBOX WL
- SKU:
- 6642264
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Best gaming controller ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! To be honest, its better than the Elite.
I would recommend this to a friendExcellent controlled
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects flawlessley and response time is amazing.
I would recommend this to a friendASUS - ROG Raikiri II Wireless Controller for ROG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ultimate wireless Xbox Series X/S, and PC controller to date!!!
I would recommend this to a friendGreat Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product, light weight, easy to set up, highly recommended.
I would recommend this to a friendPest control in the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller in the market hands down 100% recommend
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its descent controller the back buttons are in a weird spot and the analog customization aint that great
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ad1983,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We are glad to hear that you found it to be a decent controller overall. However, we are sorry that the placement of the back buttons and the analog customization did not meet your expectations, and we sincerely apologize for the inconvenience this has caused. We appreciate your feedback, and it will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512029102-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent feel in the hands, great features and accessories
I would recommend this to a friendWish it was my end game controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad latency, face button lag when being pressed. Triggers only registered when it wanted to. The 4 front small menu button are placed horrible, cant get to them without accidentally hitting the joysticks. Wireless i was only getting 850 polling rate, while being wired i was only getting 500 polling rate. Which was completely backwards. The RGB app asus make you download, interfered with your other RGB lights or software. I wanted this to be my emd controller, but i went through 3 of them. Asus couldn't help me either. I did the update right away for controller. Overall i cannot recommend this controller. Your luck maybe different from mines, but after 3 tries, i gave up. I went with the scuf valor pro wireless and I'm completely impressed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sins,
Thank you for sharing your experience with the ROG Raikiri II Wireless Controller. We sincerely apologize for the latency, button responsiveness, and software concerns you encountered, as well as the frustration of not finding a resolution even after multiple attempts. We regret to hear that this ultimately led you to return the product and move to a different brand.
Your feedback is greatly appreciated and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512019481-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Piece of Junk, DOA, Software Terrible…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second time I tried to purchse a Asus game controller . The first time it was the Pro Version of the previous generation very cheaply made and it felt cheap in the hand. This latest was a little better but the usb port was dead on arrival. The software for programming is a joke. It requires a web page to update and not Asus Armory Crate. Save your money and buy anything else!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Michael,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We sincerely apologize for the inconvenience caused by the defective USB port and the difficulties you encountered with the software. We understand how frustrating this must have been, particularly following a previous unsatisfactory experience with another controller. Your feedback is important to us, and we will ensure it is passed along to our product team for further review.
As the device arrived defective, we recommend contacting the retailer directly to arrange an exchange or replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512019481-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Trash joy sticks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joy sticks are pure garbage. Rest of the controller is fine. If youre using this for FPS or anything that requires fine aiming or movement... just get a gamesir instead.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NithinO,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We sincerely apologize for the disappointment caused by the joystick performance. We understand how important precision and reliability are, especially for FPS games or titles that require fine aiming and movement, and we regret that this aspect of the controller did not meet your expectations.
Your feedback is very valuable, and we will ensure that your comments are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512019481-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Luxury-me-not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you like clicky Keyboards you'll like this controller because EVERYTHING clicks, otherwise if you're looking for the smooth Microsoft touch this isn't it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Xkjaghostx,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We are sorry to hear that the design did not meet your expectations, and we apologize for the inconvenience this has caused. We appreciate your feedback and will pass it along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512019481-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Bad quality assurance stuck A button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck A button out the box bad quality assurance. Returned immediately this should not be a issue with a controller of this price.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SoupSup,
Thank you for sharing your experience with the ASUS ROG Raikiri II Wireless Controller. We sincerely apologize that the A button was defective upon purchase, which led to a return. We understand your concern regarding quality assurance, especially for a controller at this price point.
Your feedback is important to us and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2512019481-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good build quality as always from ASUS, it took a while to get used to but it’s good, kinda pricey tho.
I would recommend this to a friend
