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Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.2 out of 5 stars with 12 reviews

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  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    Future-proofing with Asus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Asus routers for years and I have to say, they’re among the best. Their interface is great, simple and is based on open source software. This router is huge but it is powerful enough to send WiFi throughout my home. WiFi 7 is coming, and this router will prepare you for it. Something great about this router is it has Guest Networking Pro. What this means is that you can create specialize SSIDs for your guests, IoT devices, or a network for working from home. Each network you create is separate from your intranet, so it can’t access your devices on the primary network (network segregation). If you’re wondering what the difference is with this router versus their other WiFi 7 router, it’s because this one includes Quad Bands instead of Tri Band. This is beneficial if you plan on implementing mesh networking. One of the best things about Asus is that any of their routers can be used as a mesh node. Overall this is an awesome router for performance, security, network segregation and I can’t recommend it enough. Can’t recommend it enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future is here

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally running the Asus AX11000 with two new GT6 nodes. 1G internet service. I was getting under 900 mbs to the router, and below 400mbs to my main computer. I replaced the main router with this new BE98 Pro and post set up, I’m getting almost 1.2g to the router and over 900 mbs to the main PC! Simply remarkable. Set up was relatively simple, using the iOS Asus router app. Pretty much stuck with the initial defaults. There were a few hiccups during set up. First the GT6 nodes were showing poor connections to the main until I rebooted the BE98 Pro. Second, I tried the add an AX58 node as well, and the BE98 Pro didn’t not want to recognize it. I could not get the app to add. Finally, I logged in via browser on my phone and it recognized and added it! I cannot believe the immediate boost in performance, well worth the change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the GT-AX11000 - mostly for better performance in PCVR. I am very much satisfied with the performance of it. With the two 6Ghz bands, I have two different SSIDs created for the two VR headsets we have at my place (Quest Pro and Quest 3). We have 2 gaming PCs connected to the multi gig ethernet ports, and can run them both at the same time with no issues. Both headsets are able to achieve what I'm assuming must be their maximum wifi speeds (about 1300Mbs on the Pro, 1900Mbs on the Quest 3), as I haven't seen any higher numbers yet. The 5Ghz and 2.4Ghz bands provide connectivity for all the other devices, and I have seen >1000Mbs speed tests on the 5Ghz network, so that's great for my laptops, phones and tablets, and the 2.4Ghz has great range and works great for IoT devices and such. The amount of options available in the config is just great, and is a big part of why I chose this router (along with the awesome multigig LAN port connectivity options). I compared this router to the Netgear wifi 7 router (Rs700, I believe?) and found all the additional QoS and gaming prioritization features very helpful in keeping buffer bloat and overall ping times a bit lower. The WireGuard VPN works great, the Guest network Pro features are very hand, the ability to mesh with other ROG routers helps keep my GT-AX11000 relevant, and guarantees that I'll be sticking with Asus routers for the foreseeable future. Plus, being able to install AsusWRT Merlin on the device gives you even more options. Downsides? Well, the thing is pretty massive, and TBH I find the looks are a bit ridiculous and juvenile. "Do the looks of a router really matter?" you ask? Well, with Wifi 6 having less range, you're going to want to keep it out in the open in the area you want the fastest speeds. The LEDs are kinda neat, but I'm not a fan of the controller they used and the patterns and effects all look obnoxious, so setting for a static color is pretty much the best option (thankfully you can disable them altogether). Also, that little pointless plastic window that lets you view stupid stickers in an empty cavity is just dumb, it would be better to have this be more heatsink (especially because the device runs hot for a router) or at least give the option to remove the clear plastic so that there's less insulation on top of the plastic layer underneath. Not to mention that, over time, dusty and lint will probably work its way under there, just making things look gross (instead of dorky). I definitely preferred the look of the Netgear, but ended up prioritizing the performance and features, so Asus won easily there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a beast but it delivers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast and the factory packaging is excessive. It took longer to unwrap all the packaging than to set my network up. Once you’re plugged in setup is easy through the app or web interface and very user friendly. The router itself is a beast and the lighting is kind of obnoxious but that’s ok because that’s the target audience and besides, you can turn it off. I simply care that it performs and it truly does. I had an Eero 6 Pro 3 base station setup before this which worked great in my 2600 sq ft single story house. I just upgraded to AT&T 2 Gig internet and this router is exactly what I needed as most routers on the market will not cut it. Wired tests were phenomenal: 2300/2300 Mbps download/upload on Cat 6 cable and 940/940 on Cat 5E through a gigabit switch. I don’t have any Wifi 7 devices so I tested with my Wifi 6E iPhone and I got the following in order of closest to furthest distance from the router: Office at front of house(router location) 1230/1400 Living room (adjacent to office) 1000/600 Family room 580/190 Garage (adjacent to office) 1120/850 Guest bedroom 640/260 Bedroom 1 720/280 Bedroom 2 480/150 Master Bedroom 520/160 Master bathroom (furthest room to router) 50/10 Standing next to the router it will use the 6GHz band which is great but the range is minimal. Standing at the furthest room in the house it drops to 2.4 GHz where the signal will be great but the actual throughput on this band is kind of mediocre but still usable. There’s always room to expand as it can mesh with other Asus routers so that’s a plus. I highly recommend this router if you’re getting more than 1 gig from your ISP: this and Cat 6 cables are the ticket for the ultimate home network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Competent Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4x 2.5GbE ports and 2x 10GbE ports really make this worth the money. Add that to the way this router utilizes 2 bands of 6Ghz WiFi as a backhual and standard offering for devices actauuly makes a 6GhZ mesh system worth it. Or maybe only worth. However thr distance of the wifi isnt great with the fater speeds this thing offers. So if thats your primary reason for purchasing this keep that in mind. My home network uses the Dual WAN and is a hybrid of Aimesh and Cat6 runs. Having the ability to have multi-gigabit WAN connections and then more ports to send that across my homes Cat6 is a must have for me. The GUI isnt unfamiliar from other Asus router offerings and still seems to operate much like all other Asus Dual WAN routers. So kinda meh for some but I never have had an issue. I hate RBG so being able to turn it off on thr router is also very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute BEAST!! WiFi speeds are fantastic and I love the RGB options. The range is amazing! I definitely recommend especially for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is expensive, but super fast and very configurable. I actually don't even use all of the features, just using it as an access point for now, but will eventually add some more to replace my current mesh configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router to date!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router very fast and great connectivity! Easy setup!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse router ever from Asus!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse router aver from Asus!, I have being a customer for years, and of all the Asus routers this is my worst and terrible, I on my way back to Best Buy to return it, and it Lags, and disconnection very often, my Asus Ax11000 pro has a better range than this garbage. no way, I am going back to get a new AX11000 Pro, One thing is for sure I am not going to buy this guy ever again!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GerVi7,

      We sincerely apologize for the issues you've faced with the router and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our Product Team for review.

      Having returned the router for a different model, we hope that the replacement functions normally and you enjoy using it.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2406011506-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best of the best

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is arguably the best router you can get. It has all the bells and whistles you can find and massively fast ethernet ports. I was getting the fastest speeds I evet had in my 3 story townhome on all floors. It’s definitely overkill but if you want the best this is it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Number of connected devices is 200?

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number of connected devices is 200? Where does that information come from? Asus does not include that information in their documentation. Please provide basis and I will update or remove this review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    READ BEFORE BUY

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) ASUS DO NOT MENTION OS VERSION. UNSTABLE OS SOFTWARE , NEVER UPDATE IT FEATURES. DO NOT WORK. FOR INSTANCE FTP HAS BUG, AICLOUD HAS BUG AND PARENTAL CONTROL AS WELL AND OTHERS FEATURES TOO. 2) NEVER MENTION USB SPEED. SUPER SLOW USB SPEED DATA TRANSFER. ALL ROUTERS HAVE UNSTABLE WIFI CONNECTION. 2GB OF MEMORY WOW SUPER LOW ON MEMORY AND MEMORY SPEED SHOULD BE DD5. YOU WILL ALWAYS SUFFER FROM ROUTER AUTO REBOOTING AND DISCONNECTION. REMEMBER WHEN A COMPUTER IS LOW ON MEMORY IT WILL FREEZE AND DO OTHE BAD BEHAVIOR THE SAME HAPPENS WITH ALL THESE WIFI ROUTERS. THEY ARE CHEATING ON THE CUSTOMER FOR SELLING SOMETHING THAT DO NOT WORK CORRECTLY. IF YOU WANT TRY IT AND YOU WILL SEE. 3) CUSTOMER SUPPORT DOES NOT HELP AT ALL. YOU ARE ON YOUR ON. 4) NEED BETTER SECURITY LIKE DEVICE CONNECTION 2 FACTOR AUTHENTICATION

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We do understand your disappointment if you are experiencing stability and slow speed or performance issue with the router.





      To resolve the issues, please verify devices connecting to the router are working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. When the internet speed slows down, how many devices are accessing the internet? Usually, most ISP will throttle down speed or connection becomes unstable when more than 5 devices are accessing internet simultaneously. How far is the router from the ISP's modem? What is the router's LED color and the status light on the ISP's modem when internet speed slows down? Firmware updates are only available if a known issues do exist with the router. For the latest firmware version, please check at: https://rog.asus.com/us/networking/rog-rapture-gt-be98-pro/helpdesk_bios/.


      If you need further assistance, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus