Customer Ratings & Reviews
- Model:
- G814JZR-G18.I94080
- |
- SKU:
- 6570224
Customer reviews
Rating 4.5 out of 5 stars with 432 reviews
(432 customer reviews)Rating by feature
- Battery Life3.9
Rating 3.9 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the ROG Strix 18" QHD 240Hz Gaming Laptop as a high-performance machine, particularly praising its powerful processing capabilities, stunning visuals, and smooth refresh rate. The large screen size is also a major plus for many, though some users note the significant weight and relatively short battery life as drawbacks. Positive feedback frequently highlights the impressive frame rates achieved in various games. However, the substantial size and weight may be a consideration for those who frequently transport their laptop.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Best 18" gaming RTX 4080 laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice laptop, huge display and super smooth gaming
I would recommend this to a friend Rated 4 out of 5 stars
Solid choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this laptop for 2 months and returned it. The only issue I had was a little buggy at times. I’m sure the constant updates are a necessary evil but might be the cause of it.
I would recommend this to a friendRated 4 out of 5 stars
A great purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a beast, the screen is beautiful with the 18 inch display. The machine runs great on any game with the 4080. The two small things that I wish I knew was the battery life isn’t great. Also it can be kind of loud when the fans kick in.
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Sr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptop I bought it’s really fast and convenient
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming needs met!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop - great for my gaming needs. Happy to have purchased it at a sale price!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I've ever purchased it runs anything I throw at it
I would recommend this to a friend - Pros mentioned:Screen size
Rated 5 out of 5 stars
I got this for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this beast of a laptop. 18 inch screen is absolutely fantastic
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Good product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the beast. Great product. Only issue is it says 10 hours battery life but is is enough up to 2-3 hours.
I would recommend this to a friend Rated 5 out of 5 stars
Great gaming laptop!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its lighter than my last one and i like the power plug arrangement on the side corner. It does run warm though so maybe get a chill pad to go under but its way more powerful than my pc which i built a few years ago.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Dope
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good. Has a little bit of bloatware but besides that can run most games on Max with 60+ fps
I would recommend this to a friend Rated 4 out of 5 stars
Pick up process took lots
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed my order online to pick up, arrived at the store between the pick up windown I chose and had to spend an extra hour at the store because the order was processing, I placed the order online because I was in a hurry and it resulted a mistake. It would have been better to pay at the store and thats it
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
OVER HEATS - LAPTOP AND BATT!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with the purchase. I previously purchase an ASUS around 2015 from Antioch CA Best Buy, and it was amazing. I still use it, but it has stopped holding a charge without being plugged it, and lost arrow down key. So I figured I would purchase a new one to play my PC games. This new ASUS - ROG Srix Gaming Laptop is beautiful! However, it over heats and the battery charger over heats terribly as well. And for you south paws like me, the port to plug in the charger is on the left side of the laptop. I purchased a fan for it to sit on, but it still over heats some. Nothing will help the battery from over charging. Once it is charged I unplug it for the battery to cool, then once it needs to charge I plug it in and do this over and over white using it. Personally not worried about the contest. How would I take a pic of it over heating any who!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Debra E,
We sincerely apologize for the overheating issue you've faced with the notebook and the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2404039077-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1015064/
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Beast of a laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop! It performs just as I expected, definitely worth it, battery life isn’t that great.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Better than a last gen desktop.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute beast of a laptop. Actually beats my 5800x3d 6900xt desktop in most games.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Asus the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Laptop for gaming very good Recommend
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for gaming easy to upgrade if needed powerful. It has everything you need
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Gaming Laptop Beast!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than most desktop PC’s. This laptop is a gaming beast with very good heat dispersion.
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did about 2 weeks of research before buying this. Was giving my wife my old nitro 5 and wanted an upgrade. Loving it so far. Plays all my games with no problem.
I would recommend this to a friendRated 5 out of 5 stars
Powerful gaming laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop if you are not going to move it a lot.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop has been able to handle everything Iv thrown at it. Games/streaming etc.
I would recommend this to a friend













