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Customer reviews

Rating 4.3 out of 5 stars with 218 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the ROG Zephyrus G16's vibrant OLED display, robust build quality, and impressive performance for its thin form factor. Many appreciate its portability and lightweight design, along with the positive feedback on its speakers and keyboard. However, some users note that the laptop can get warm and the fans can be noisy at times. A few also mention concerns about the GPU and RAM limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 218 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best pc por price right now

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echellent computer, really fast and excellent for architecture design.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great gaming computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product - great for gaming. Screen is incredible and the FPS is high

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    My laptop Asus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome with a gorgeous display . Sturdy with aluminum sooo no plastic and i like it

    I would recommend this to a friend
  • Pros mentioned:
    Speakers

    Rated 5 out of 5 stars

    Great laptop with great speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an excellent frame made of full metal and is very similar to the blade 16 but this one has better speakers in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    zephrus G16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, with the best screen ive seen, a slim and fast powerhouse, will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer fast and dedicated, I’m using for 3D design solidworks and video edition with adobe premiere da Vinci photoshop and illustrator and it’s good, u can see it works better when it’s connected than when is not but stills okay

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great laptop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, fits all my needs. In 1 unit instead of multiple devices for different uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arived like new

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful designs, especially with an all aluminum design. 4080 is powerful for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, plenty of power,good battery life, can get a little hot when playing more demanding games, normally loud fans,cools quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    MacBook style, PC power

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop. Very MacBook-y feel. Super powerful!

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 1 out of 5 stars

    A nightmare in every possible way. Run

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complete nightmare from day one. Looks beautiful, all the bells and whistles, hope it’s going to be a dream. Far from it. Video card issues. Color/saturation issues. WiFi issues. Battery overheating issues. Now the audio has suddenly stopped working and it has been weeks of troubleshooting and updating drivers. All the previous problems still happening as well. When you search for these issues on Reddit, you are quickly introduced to the fact that TONS of people experience the same nightmare. Not an isolated incident. Happy for the folks with operable machines here, but I beg you to not trust the good reviews and save yourself the time, money, and headache by trusting this one. I can’t think of a single aspect of the device that has functioned as intended without constant troubleshooting. Run.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AustinS,


      Thank you for your feedback.

      We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. Issues you are experiencing with this laptop are random that can be resolved by ensuring Windows, drivers, BIOS and applications are updated. Updates for this laptop are posted at:  https://rog.asus.com/us/laptops/rog-zephyrus/rog-zephyrus-g16-2024/helpdesk_download/ . If all troubleshooting tips were followed to no avail, Windows is possibly corrupted, perform a Cloud Recovery to resolve. For helpful tips on how to do a Cloud Recovery, please visit our Product Support page at:  https://www.asus.com/support/faq/1048106/ . Regarding your concern about thermal issue on the battery. It is normal for laptop, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially during gaming, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions in order to have an efficient air flow for better heat dissipation. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down.
      If problems still exist after doing all troubleshooting tips, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Good performance, but fragile. Screen Issue.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the performace. Great computer but fragile. The screen stopped working 2 month after purchase. Expensive repair.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Bestbts,

      We're sorry to hear that the notebook screen stopped working and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. To further investigate this problem or obtain assistance with repairing the device, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2403002072-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    This is a very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous screen. Runs gta5 enhanced on ultra settings flawlessly. I have not heard fan noise, pretty much silent. For now, very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Zephyrus Rog g16 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the build quality and how the laptop is slim and fits everything into it compactly. Although the fans get loud which isn’t really a problem if you put on headphones and it only happens when you really do heavy task or gaming. It’s has the best speaker system for a laptop I’ve seen and the slash lightning is super cool and customizable

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Display, Performance
    Cons mentioned:
    Fan noise
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best gaming experience on-the-go by far!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming experience on-the-go by far! I made the move from console gaming to PC gaming about 8 years ago. I have always had a desktop set up, but three years ago I wanted to see how a laptop compared, but immediately returned it because the laptop did not even come close to the desktop performance. Fast forward to now, and I am happy to be surprised by the performance of this ASUS ROG ZephyrusG16 with a 4080. I had a scheduled trip to Barcelona, Spain, and so I thought it would be the perfect occasion to bring this with me to casually game in my downtime, and honestly, it’s on-par with my 4070 that I have on my desktop set up. For games such as FIFA and F1, I don’t really see any performance drops compared to my desktop set up, and for Warzone/CoD which is the most demanding multiplayer I play with friends, it honestly surpassed my expectations. On multiplayer 5v5, I was getting a consent fps of 120-140 with the recommended settings. It looked beautiful so I really didn’t play with the settings much. For Warzone, It was close to 90 and 100fps, and keep in mind this is with the internet from my hotel. I was very happy I could jump in for a couple of games with my friends regardless of the difference in time zones. Now here is just a quick overall score based on my experience using this beautiful laptop in a little over a week. Performance 5/5 – like I mentioned, it surpassed my expectations of what a gaming laptop can do nowadays. Using a mouse and the built-in keyboard allowed me to game COMPETIVELY on the go, and I have not had this experience before. I can’t say my girlfriend loves the idea of me bringing my gaming set up to our vacations, but with this I can jump on a quick game when I have some downtime. The computer feels fast, responsive. Design 5/5 – the major reason why I have stayed away from windows laptops is because they were seriously not appealing to me when it came to the design. I always wondered when more laptops would start using the unibody aluminum, and it looks like the time is now. I never had a laptop that gave me productivity and gaming flexibility in such an elegant design. I don’t want to scream to the world that I have a gaming device with RGB in every corner, and so this design fits me. I actually changed the keyboard color to a simple white and it looks fantastic. Classic. Portability 5/5 Some may argue that a 16in is not that portable, but I just traveled through Spain with this on my backpack and had zero issues. Yes, the charger is bulkier than what I prefer, but no deal breaker for me. Display 5/5 – Once I got an OLED TV, I knew this was the technology for me, but oh boy do games look different in OLED monitors. And none of the games I am playing on this can reach the 240hz, the fact that it’s a 240hz makes me feel like the framerates look better than on my 175hz monitor for my desktop set up. OLED really does complement the beautiful design they went with. Thermals and Fan Noise 4/5 – this is the only area where I won’t give this a 5 out of 5. The laptop can get hot on the top of the keyboard during demanding games even for short periods of time, but using AWSD, I never felt a pinch of hot at all. They managed to keep it away from the keys that one would normally use. For the fans, yes they can get loud even when you aren’t playing hard core games, and maybe this is a setting I need to figure out, but when you’re gaming just be ready to turn the volume all the way up or wear headphones to block out the fan noise. All in all, I love this gaming laptop that really doesn’t look like a gaming laptop, it looks nice, professional, and stealthy, and this is perfect for me. I recommend this to anyone looking for a laptop or even to someone deciding between a laptop or a desktop set up. This will give you a similar performance, at least with the games that I mentioned. For now, I am keeping both this laptop and my gaming desktop, but I wouldn’t be surprised if decided to sell my desktop in the future because this performed so good.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop, much better build quality compared to last years Zephyrus m16

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WARNING TO BUYERS!! Defects and lack of support!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a well known defect that the OLED screen will crack under very minimal pressure due to mismanagement with the thermals which leaves the extremely thin screen vulnerable to cracking. THIS IS THE WORST PART: when you buy you’re laptop from best buy market place, neither bestbuy nor asus want to take responsibility for the device. Best buy refuses to repair the laptop or honor its warranty. This laptop should come with 1 year of accidental damage protection on top of the warranty but bestbuy does not honor that. On the Asus side, they will charge you hunderes of dollars for a repair that is very clearly a manufacturing defects and not customer induced damage. If you want proof of this issue look up “G16 screen crack” and you will see the huge swath of people with the same issue. Asus customer service is atrocious, they take forever to replay and do anything to make you pay for a rapid that you are not responsible for. Asus needs to take accountability for the design defect in this device or at the bare minimum honor their own warranty on the device. I just purchased this laptop and it immediately cracked with no external damage at all. I am at a total loss of what to do as no one wants to help or bear responsibility. You should just be aware that this could happen to your device before making a purchase.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Christopher,

      Thank you for your feedback.

      We do understand your dissatisfaction with the quality of the product and your recent customer service experience and the inconvenience this may have caused if you are experiencing issues claiming for an Accidental Damage Protection. Not all ASUS products qualifies for this coverage. To learn more about ADP(ASUS Damage Protection) and see if your laptop qualifies, please visit our Product Support page at:  https://www.asus.com/us/site/ADP/ . All ASUS products undergo intensive quality control testing and inspections, and are bilt to last. The cracked screen is a random problem and not a known issue or a design flaw.

      We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 4 out of 5 stars

    Overheating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty good laptop, but it has issues with overheating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful lil booger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this bad boy from having my old one for 3 years. Pretty impressed with the speed and styling.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great pc although just not for me but the oled was nice.

    I would recommend this to a friend