Customer Ratings & Reviews
- Model:
- RT-BE92U
- SKU:
- 6594276
Rating by feature
- Setup
Rating 4.3 out of 5 stars
- Range
Rating 4.4 out of 5 stars
- Signal Strength
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the RT-BE92U BE9700 Tri-Band Wi-Fi 7 Router's overall performance, speed, signal strength, and range. Many users report that the router performs exceptionally well and provides significantly improved speeds and signal strength. However, some customers have reported experiencing random network connectivity losses and high CPU usage. The router also has modern features and adds an additional layer of security.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Fast Bu Unreliable Connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old linksys started to fail, so, I began the search to replace it. This router seemed to offer the speed and features we needed in our house. It is fast. the AI Mesh network is phenomenal! However, this thing will drop connections 2-3x a day. It comes back after 2-3 minutes, but causes major interruptions. You are better off buying one of the older units for reliability. This one is probably going back.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that the RT-BE92U router wi-fi signal is often disconnected and we apologize for the inconvenience this has caused. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2501038506-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Troubleshooting] WiFi signal is often disconnected - https://www.asus.com/support/faq/1030641/
Best Bang for the Buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine checked off the 3 most important boxes for me: 1. WIFI7 2. Tri-band (2.4 - 5 and 6Ghz) 3. (4) 2.5Gigabit Ethernet ports.. At the time, it was REALLY hard to find a router with all these functions under $300... Most hovered around $500. I did so well that I returned my Leased Router to Ziply-Fiber... This ASUS is running the entire network at my home...
I would recommend this to a friend- Pros mentioned:Setup
Less work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was pretty easy to set up works really good easy to connect to. App lets You know what is going on with it and who is on using it.
I would recommend this to a friend Best WiFi 7 router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been running Asus routers for years and as of lately on my iPhone 17 pro max I had the WiFi bug hard so it was time to try any solution so I picked this WiFi 7 capable router and my speeds went over 1gb on WiFi from 459mb. The price is cheap for a WiFi router with this much capability you will not be disappointed.
I would recommend this to a friend- Pros mentioned:Overall performance
100 percent a buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great a little tricky to setup but once you get the hang of it does a really good job
I would recommend this to a friend - Pros mentioned:Range, Speed
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good range and fast. Make sure you are on the latest firmwaare
I would recommend this to a friend - Pros mentioned:Speed
Excellent home router.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it about 2 weeks give or take, so far no issues. It is very fast, and works much better with my fiber internet. Firmware is good enough, easy to setup. Reaches everywhere in my house, no signal issues between top floor and basement.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic. Needed to re-network my home and upgraded to this beast. Works fantastic! I couldn't get it to set up with the app but the Rep was fast and on point and I've had no issues at all since I did the upgrade!
I would recommend this to a friend Good, but returned it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coverage, not the easiest t set up, App was good but couldn't get it to WPS with printers etc... Eventually returned item
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Updated to WiFi7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I updated from ASUS AC1900P, and now I'm getting the performance from my ISP that I'm paying for.
I would recommend this to a friend Asus step up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This entire line of asus routers apparently has issues as it very difficult to find any router from them OVER 4 stars. Come on asus get your act together
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MackenzieR,
We’re sorry to hear that you’re having trouble setting up your ASUS router. To help resolve this, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2501038506-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-[Wireless Router] How to set up an Internet Connection https://www.asus.com/support/faq/1011715/
- Pros mentioned:RangeCons mentioned:Connectivity
Don't Bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother. Just outside of the return window, this router will let you down. The 2.4 GHz band will constantly disconnect from the internet and render it useless—super expensive junk. I will be moving to Ubiquiti—like I should have from the get-go. I had to replace a Netgear wifi 7 router for a similar issue, but that was all bands and LAN connections. Is there a good one out there? The only thing my Netgear had on this one was that the range was waaaaaaay better.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MartinM,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problem. To resolve the unstable connection, please check if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e and WIFI-7, please check updates for these device. Also, try connecting this manually to either 2.4GHz or 5GHz. You can try to disable your ISP's modem wireles connection. Additionally, we recommend updating the router's firmware if running with an older version. Firmware is available for download at: https://www.asus.com/us/networking-iot-servers/wifi-7/all-series/asus-rt-be92u/helpdesk_bios?model2Name=ASUS-RT-BE92U.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Pros mentioned:Speed
SOLID
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our thrird ASUS router on our mesh and although its the least expensive it has WiFi 7 and is super clean. I get consistantly faster speeds on this router (probably because this wing of the house has less devices) than my other 2 routers. Including my base router the ROG GT. Generally my iPhone is the only device to see the 7. But, even on the wiFi 5 its a solid performer.
I would recommend this to a friend Good powerful router, packed with features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this router as we were upgrading our ISP to direct fiber and this router was recommended by the installer. It was very simple to setup and even created a separate IOT network for my smart home devices. It is loaded with security features, app controls and VPN server/client capabilities. I saw some reviews that indicated issues with stability, but I have not seen any of those issues. My ISP provides 2 GB/s and I've had no issues seeing those speeds through a wired connection and over 1 GB/s over wireless.
I would recommend this to a friend- Cons mentioned:Connectivity
No good for subnetting
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me . I tried to subnet networks but this router can’t do that
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joseph R,
Thank you for sharing your experience with the ASUS RT-BE92U. We’re sorry to hear that the router did not meet your expectations, particularly with regard to network subnetting capabilities. Your feedback is appreciated and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2501038506-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Setup
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems with setup. Works well with our internet
I would recommend this to a friend - Cons mentioned:Connectivity
Poor mesh performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I started to write a very long, detailed review, but let me simply state I bought this 92U to be configured as a secondary mesh node, wired backhaul, to an ASUS BE18000 primary node, and it doesn't work as stated. Meaning it "seems" to default back to a wireless backhaul even though hard coded in the config as wired. And hence all my devices in this area of the property suffer tremendously, including wired devices. And btw, don't bother calling ASUS support. Some of the worst technical support I have ever gotten. The guy tried to tell me wired backhaul was only good for 4 or 5 meters. And suggested wireless backhaul was a better, more stable option. My brain hurts after arguing with that guy. So as a standalone router this router may work just fine. Note my review is purely based on this setup as a secondary mesh node through ASUS' AI Mesh solution. On a positive note, the BE18000 is the fastest router we have had to date. Just replaced a Linksys WiFi 7 setup. First time using ASUS.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DarrenE,
Thank you for your feedback.
We do understand your disappointment with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing connection issues using a wired backhaul To configure a wired or Ethernet backhaul on your ASUS RT-BE92 router correctly, ensure you've connected your router and nodes with working Ethernet cable and login to the router's interface and configure in the AiMesh page. This prioritizes the wired connection, ensuring faster and more stable data transmission between your mesh network components. For helpful tips on how to configure Ethernet backhaul correctly, please visit our Product Support page at: https://www.asus.com/us/support/faq/1044151/ . Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
- Cons mentioned:Connectivity
UNSTABLE ROUTER!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router for internet speed & stability. Out of all the Asus routers I have purchased in the past, this one is the worst. router I have owned. It doesn't maintain connectivity & my VPN doesn't work properly. During setup, I had a difficult time getting Instant Guard setup on the app. The app would not detect that the router was connected for instant guard. It keep telling me I had a private IP address and I needed a public IP address and I needed to contact my ISP. When I wake up in the mornings, I noticed that the router was offline in the middle of the night and this affects my security alarm & cameras. This device stays offline from 1 to 3 hours. I will be returning this device and getting a new type of router.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angelcake,
We sincerely apologize for the issues you've faced with the ASUS RT-BE92U Router and we apologize for any inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412010337-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Connectivity
Connection to Internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrade the firmware ASAP. Hard to connect at first but once connected the router seems “rock solid”.
I would recommend this to a friend - Pros mentioned:Speed
A Real Performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience has been positive. The unit arrived quickly and setup was very easy. My speed is much improved. I’m very happy with my new router.
I would recommend this to a friend