Customers have good things to say about the RT-BE92U BE9700 Tri-Band Wi-Fi 7 Router's overall performance, speed, signal strength, and range. Many users report that the router performs exceptionally well and provides significantly improved speeds and signal strength. However, some customers have reported experiencing random network connectivity losses and high CPU usage. The router also has modern features and adds an additional layer of security.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 213 reviews
Pros mentioned:
Overall performance, Setup
Rated 5 out of 5 stars
Happy customer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problems with setup. Works well with our internet
I would recommend this to a friend
Rated 5 out of 5 stars
Great Buy and Great Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking to get into tri-band WiFi 7 - this is the product that my research found to be a great entry-level one. Capable of serving as the base for a Mesh network in larger home. Speeds are blazing. Highly recommend.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Connection to Internet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgrade the firmware ASAP. Hard to connect at first but once connected the router seems “rock solid”.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
UNSTABLE ROUTER!!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this router for internet speed & stability. Out of all the Asus routers I have purchased in the past, this one is the worst. router I have owned. It doesn't maintain connectivity & my VPN doesn't work properly. During setup, I had a difficult time getting Instant Guard setup on the app. The app would not detect that the router was connected for instant guard. It keep telling me I had a private IP address and I needed a public IP address and I needed to contact my ISP. When I wake up in the mornings, I noticed that the router was offline in the middle of the night and this affects my security alarm & cameras. This device stays offline from 1 to 3 hours. I will be returning this device and getting a new type of router.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Angelcake,
We sincerely apologize for the issues you've faced with the ASUS RT-BE92U Router and we apologize for any inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2412010337-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus wifi7 triband
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it was a great upgrade from my previous model i have many devices to work on it and all of them di just fine only a ring video camera that suffers because they dont keep up their technology like the rest
I would recommend this to a friend
Rated 1 out of 5 stars
Great when working but has major issues. Stay Away
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When this is up and running, this router is great.
However, this thing has major issues with connectivity if your *modem* loses power. There are multiple forum posts out there stating they have problems getting this router and other similar ASUS routers to work after power failures/modem power outages and I can confirm.
My office used to trip the breaker a few times every few months which caused me major headaches due to the router not being able to get an internet connection afterwards. The only way to get it back up was to wait until the next morning and reset the router and modem and start the setup from ground zero.
If you do get this router, be sure to hook everything up and get the wifi working, and then power off your MODEM, then plug it back in to see if the ASUS router has issues getting internet connectivity back.
If so, return it ASAP... I've read that ASUS routers have had this issue for over 10+ years and there does not seem to be a fix in sight.
I will be staying away from ASUS routers from now on.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
ASUS RT-BE92U BE9700 5 out of 5
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS RT-BE92U BE9700 is a powerful, feature-rich router for those eager to adopt Wi-Fi 7 and who have (or plan to have) devices that can take advantage of its capabilities. While it had a somewhat rocky start, firmware improvements have made it a more reliable option for building a high-performance home network.
I would recommend this to a friend
Rated 5 out of 5 stars
Good powerful router, packed with features
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this router as we were upgrading our ISP to direct fiber and this router was recommended by the installer. It was very simple to setup and even created a separate IOT network for my smart home devices. It is loaded with security features, app controls and VPN server/client capabilities.
I saw some reviews that indicated issues with stability, but I have not seen any of those issues. My ISP provides 2 GB/s and I've had no issues seeing those speeds through a wired connection and over 1 GB/s over wireless.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Updated to WiFi7
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I updated from ASUS AC1900P, and now I'm getting the performance from my ISP that I'm paying for.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
No good for subnetting
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t work for me . I tried to subnet networks but this router can’t do that
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Joseph R,
Thank you for sharing your experience with the ASUS RT-BE92U. We’re sorry to hear that the router did not meet your expectations, particularly with regard to network subnetting capabilities. Your feedback is appreciated and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2501038506-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Speed
Rated 5 out of 5 stars
A Real Performer
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience has been positive. The unit arrived quickly and setup was very easy. My speed is much improved. I’m very happy with my new router.
I would recommend this to a friend
Rated 1 out of 5 stars
The only Asus router I've used that is terrible.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using Asus routers for 15 years. They had always provided a rock solid wired and wireless network. The RT-BE92U was the first Asus router I've used that could not do that. I tried just one as a router. One as a router and one as a node. Then two as nodes and three as nodes. No matter what configuration I setup, devices would drop off wifi and the BE92U units would reboot periodically. This is with the newest firmware from late November 2025.
It was extremely frustrating. So, I purchased a couple of the RT-BE96U routers. One for the router and one for a mesh node. I copied over the settings file from the BE92U router and instantly my network was rock solid. It's been ten days now and no device has dropped off the network and neither BE96U unit has rebooted. This was never the case in the eight days of use I had with the RT-BE92U units.
I only wish I had listened to the people that said to stay away from the RT-BE92U. It certainly has some serious problems. It's the extremely rare dud from Asus.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Aaronwt,
Thank you for sharing your detailed experience with the ASUS RT-BE92U router. We sincerely apologize for the connectivity issues and unexpected reboots you encountered, and we understand how frustrating this must have been given your long history of using ASUS routers.
We appreciate your feedback and the comparison you provided with the RT-BE96U, as this insight is valuable in helping us identify areas for improvement. Your comments will be passed along to our product team for review to ensure we continue enhancing both performance and reliability across our router lineup.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2410039925-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Fast router with bottleneck
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On light load its snappy, but when you put it through its paces, things tend to lag and cut out.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Wifi router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well. Amazing speeds, little to no lag spots in the house?
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
TEMPORARY FIX
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good router, it work,simple as that,work as it should.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Don’t be fooled by all the raving reviews
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I went off the reviews posted here at Best-buy. Two weeks in, I have had the most frustrating experience. This router will randomly drop all of your devices and remain offline from 10 minutes to over an hour. Not good when you have work and security depending on it. I never had a single issue with my Asus WiFi 6 router.
I reset multiple times, changed settings per the Asus support forums and could never figure it out. Ended up taking it back and getting another model router.
If you need reliable internet, please looks elsewhere.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Beezy922,
Thank you for sharing your experience with the ASUS RT-BE92U router. We sincerely apologize for the connectivity issues and the frustration it caused, especially given your reliance on a stable network for work and security. We understand that the product was returned, and we appreciate your detailed feedback. It will be passed along to our product team for further review to help improve future designs and performance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2410039925-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 3 out of 5 stars
Asus step up
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This entire line of asus routers apparently has issues as it very difficult to find any router from them OVER 4 stars. Come on asus get your act together
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear MackenzieR, We’re sorry to hear that you’re having trouble setting up your ASUS router. To help resolve this, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS. Best Regards, Schottky ASUS Customer Loyalty US Support FAQ-[Wireless Router] How to set up an Internet Connection https://www.asus.com/support/faq/1011715/
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Registered Nurse
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this recently and happy to purchase. It really woks very well.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Poor mesh performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I started to write a very long, detailed review, but let me simply state I bought this 92U to be configured as a secondary mesh node, wired backhaul, to an ASUS BE18000 primary node, and it doesn't work as stated. Meaning it "seems" to default back to a wireless backhaul even though hard coded in the config as wired. And hence all my devices in this area of the property suffer tremendously, including wired devices.
And btw, don't bother calling ASUS support. Some of the worst technical support I have ever gotten. The guy tried to tell me wired backhaul was only good for 4 or 5 meters. And suggested wireless backhaul was a better, more stable option. My brain hurts after arguing with that guy.
So as a standalone router this router may work just fine. Note my review is purely based on this setup as a secondary mesh node through ASUS' AI Mesh solution. On a positive note, the BE18000 is the fastest router we have had to date. Just replaced a Linksys WiFi 7 setup. First time using ASUS.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear DarrenE,
Thank you for your feedback.
We do understand your disappointment with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing connection issues using a wired backhaul To configure a wired or Ethernet backhaul on your ASUS RT-BE92 router correctly, ensure you've connected your router and nodes with working Ethernet cable and login to the router's interface and configure in the AiMesh page. This prioritizes the wired connection, ensuring faster and more stable data transmission between your mesh network components. For helpful tips on how to configure Ethernet backhaul correctly, please visit our Product Support page at: https://www.asus.com/us/support/faq/1044151/ . Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.