Customers appreciate the RT-BE92U BE9700 Tri-Band Wi-Fi 7 Router for its speed, overall performance, and range. Many find it easy to set up and value its WiFi 7 capabilities and strong signal strength. However, some customers have reported connectivity issues and concerns about CPU usage. A few also feel the firmware needs improvement and that the router's price is high.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 226 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
ASUS RT-BE92U BE9700 5 out of 5
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ASUS RT-BE92U BE9700 is a powerful, feature-rich router for those eager to adopt Wi-Fi 7 and who have (or plan to have) devices that can take advantage of its capabilities. While it had a somewhat rocky start, firmware improvements have made it a more reliable option for building a high-performance home network.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 2 out of 5 stars
UNSTABLE ROUTER!!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this router for internet speed & stability. Out of all the Asus routers I have purchased in the past, this one is the worst. router I have owned. It doesn't maintain connectivity & my VPN doesn't work properly. During setup, I had a difficult time getting Instant Guard setup on the app. The app would not detect that the router was connected for instant guard. It keep telling me I had a private IP address and I needed a public IP address and I needed to contact my ISP. When I wake up in the mornings, I noticed that the router was offline in the middle of the night and this affects my security alarm & cameras. This device stays offline from 1 to 3 hours. I will be returning this device and getting a new type of router.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Angelcake,
We sincerely apologize for the issues you've faced with the ASUS RT-BE92U Router and we apologize for any inconvenience this may have caused you. What you've experienced was not intentional or representative of our brand. Our top priority is providing our customers with high-quality products, and we'll forward your feedback to our team for review.
Having returned the router, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2412010337-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Range
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Don't Bother
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't bother. Just outside of the return window, this router will let you down. The 2.4 GHz band will constantly disconnect from the internet and render it useless—super expensive junk. I will be moving to Ubiquiti—like I should have from the get-go. I had to replace a Netgear wifi 7 router for a similar issue, but that was all bands and LAN connections. Is there a good one out there? The only thing my Netgear had on this one was that the range was waaaaaaay better.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear MartinM,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing connection problem. To resolve the unstable connection, please check if the PC or device connecting to the router is working properly and within range to the router, the router is within 30 feet to the ISP's modem, if not wired by a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-6e and WIFI-7, please check updates for these device. Also, try connecting this manually to either 2.4GHz or 5GHz. You can try to disable your ISP's modem wireles connection. Additionally, we recommend updating the router's firmware if running with an older version. Firmware is available for download at: https://www.asus.com/us/networking-iot-servers/wifi-7/all-series/asus-rt-be92u/helpdesk_bios?model2Name=ASUS-RT-BE92U. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 5 out of 5 stars
Best Bang for the Buck
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This machine checked off the 3 most important boxes for me: 1. WIFI7 2. Tri-band (2.4 - 5 and 6Ghz) 3. (4) 2.5Gigabit Ethernet ports.. At the time, it was REALLY hard to find a router with all these functions under $300... Most hovered around $500. I did so well that I returned my Leased Router to Ziply-Fiber... This ASUS is running the entire network at my home...
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
100 percent a buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great a little tricky to setup but once you get the hang of it does a really good job
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Fast router with bottleneck
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
On light load its snappy, but when you put it through its paces, things tend to lag and cut out.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Solid router
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and good overall performance. Will work well for most people.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You definitely need this new router with your new computer it helps it run
I would recommend this to a friend
Rated 5 out of 5 stars
Good powerful router, packed with features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this router as we were upgrading our ISP to direct fiber and this router was recommended by the installer. It was very simple to setup and even created a separate IOT network for my smart home devices. It is loaded with security features, app controls and VPN server/client capabilities.
I saw some reviews that indicated issues with stability, but I have not seen any of those issues. My ISP provides 2 GB/s and I've had no issues seeing those speeds through a wired connection and over 1 GB/s over wireless.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
Wifi router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really well. Amazing speeds, little to no lag spots in the house?
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
TEMPORARY FIX
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience has been positive. The unit arrived quickly and setup was very easy. My speed is much improved. I’m very happy with my new router.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Updated to WiFi7
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I updated from ASUS AC1900P, and now I'm getting the performance from my ISP that I'm paying for.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
No good for subnetting
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t work for me . I tried to subnet networks but this router can’t do that
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Joseph R,
Thank you for sharing your experience with the ASUS RT-BE92U. We’re sorry to hear that the router did not meet your expectations, particularly with regard to network subnetting capabilities. Your feedback is appreciated and will be shared with our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2501038506-0008" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Asus wifi7 triband
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it was a great upgrade from my previous model i have many devices to work on it and all of them di just fine only a ring video camera that suffers because they dont keep up their technology like the rest
I would recommend this to a friend
Rated 5 out of 5 stars
Great Buy and Great Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking to get into tri-band WiFi 7 - this is the product that my research found to be a great entry-level one. Capable of serving as the base for a Mesh network in larger home. Speeds are blazing. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 3 out of 5 stars
Router signal
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good features, fast speed, little bit of headache to set up and the signal strength is bad supposed be 2700sq. My old tp link is 2500sq has better strength signal. But, I’m looking a brand away from tp link.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear Lando,
Thank you for sharing your feedback on the ASUS RT-BE92U router, and we apologize for the issue you're experiencing with the signal strength. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good router, it work,simple as that,work as it should.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Poor mesh performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I started to write a very long, detailed review, but let me simply state I bought this 92U to be configured as a secondary mesh node, wired backhaul, to an ASUS BE18000 primary node, and it doesn't work as stated. Meaning it "seems" to default back to a wireless backhaul even though hard coded in the config as wired. And hence all my devices in this area of the property suffer tremendously, including wired devices.
And btw, don't bother calling ASUS support. Some of the worst technical support I have ever gotten. The guy tried to tell me wired backhaul was only good for 4 or 5 meters. And suggested wireless backhaul was a better, more stable option. My brain hurts after arguing with that guy.
So as a standalone router this router may work just fine. Note my review is purely based on this setup as a secondary mesh node through ASUS' AI Mesh solution. On a positive note, the BE18000 is the fastest router we have had to date. Just replaced a Linksys WiFi 7 setup. First time using ASUS.
No, I would not recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear DarrenE,
Thank you for your feedback.
We do understand your disappointment with the quality of your recent customer service experience and the inconvenience this may have caused if you are experiencing connection issues using a wired backhaul To configure a wired or Ethernet backhaul on your ASUS RT-BE92 router correctly, ensure you've connected your router and nodes with working Ethernet cable and login to the router's interface and configure in the AiMesh page. This prioritizes the wired connection, ensuring faster and more stable data transmission between your mesh network components. For helpful tips on how to configure Ethernet backhaul correctly, please visit our Product Support page at: https://www.asus.com/us/support/faq/1044151/ . Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 5 out of 5 stars
Great multi-floor router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great router that has many modern features and easy to use menu system. I have 2 with the 2nd set up as a wireless access point. Firesticks and the like need to be connected to an IoT network though. This requirement is new to me, but i had to figure it out myself.