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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $249.99

Customer reviews

Rating 3.8 out of 5 stars with 221 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers appreciate the RT-BE92U BE9700 Tri-Band Wi-Fi 7 Router for its speed, overall performance, and range. Many find it easy to set up and value its WiFi 7 capabilities and strong signal strength. However, some customers have reported connectivity issues and concerns about CPU usage. A few also feel the firmware needs improvement and that the router's price is high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 221 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cpu usage

    Rated 2 out of 5 stars

    Meh for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this is not optimized or well suited for running a vpn client. It seems to keep one core of the CPU at max usage causing stability issues if running an open vpn client. I had random restarts and dropped connection issues even on machines not routing through the vpn until I turned if off. The UI is so so, responsive but not the best layout. They name things like VPN client "VPN Fusion", just stupid nonsense that's unnecessary and makes working with their product more difficult. I'm not sure the load balancing of the cpu cores is limited to an issue with VPN client running at this point, so we'll see how stable it stays during the return window if it's worth keeping. The number of dropped connections and random restarts so far is not promising, but hoping that's limited to the vpn being on. I replaced a much better performing similiar priced TP-LINK BE19000 that started consistently dropping connections after 2 months. I tried a netgear nighthawk RS600 which is way more expensive that I returned as it forces you into a dns subscription service or a monthly renewal of their partner free service for VPN client use. The lower specs on this I knew would be compromise and won't really support a future 5gig fiber connection, but none of the consumer manufacturers seem to be there yet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JakeB,


      Thank you for your comment.


      We do understand your disappointment with the product and the inconvenience this may have caused if you are experiencing random reboot and connection drops. To resolve a weak WIFI signal, place it in a central location within your home, away from walls and obstructions, keep it elevated off the floor and away from electronic devices that may cause interference. Check if the router is within 30 feet to the ISP's modem, if not wired with a network cable, and ISP's internet service or connection is working properly or stable. Legacy devices may not work properly with WIFI-7, please check updates for these devices. Also, try connecting this manually to either 2.4GHz or 5GHz. Also, we recommend updating the Mesh router firmware if it is running with an older version. Firmware is available for download at:  https://www.asus.com/us/networking-iot-servers/wifi-7/all-series/asus-rt-be92u/helpdesk_bios?model2Name=ASUS-RT-BE92U . Regarding the random auto-restart, check if the router settings matches with the security cedentials from your ISP's modem. Furthermore, ensure the router was placed in a well-ventilated location to prevent overheating that will cause auto-reboot.


      Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.


      Regards,


      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Recommended Router for good reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ASUS router. My first one lasted about six years before it failed and became inaccessible. I’m hoping this new one will hold up even longer. So far, I like it better than the last model — the LED light indicators are much easier to see at a glance, which is a nice upgrade. Performance has been excellent, with strong coverage throughout my home and even reaching outside. The only downside is that I’m not getting a signal in my attached garage for some reason. Overall, I’m happy with the purchase and would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great speeds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the app is solid. Nothing crazy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    Cheap but powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, great speed with fast ports. Bought multiple to create aimesh

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ASUS Tri Band Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to set up successfully, but things happened that the manual did not cover (i.e. set up the main network, then the ASAS atomatically set up anothe "LOT" network. ASUS then assigned different systems in our house to one of the 2 networks, with no explanation of WHY! When I tried using my phone to talk to a device, it would not communicate. Called the Tech help line and the person I spoke with was useless!! Finally figure out that the 2 items trying to talk were on different networks. Changed one item's network and Voila!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tadpole,

      Thank you for sharing your experience with the ASUS RT-BE92U router. We sincerely apologize for the confusion during setup and for the difficulty you encountered when devices were automatically assigned to different networks. We also regret that your initial support experience did not meet expectations.

      We are glad to hear that you were able to resolve the issue, and we truly appreciate you taking the time to provide this feedback. We will ensure your comments are passed along to our product and support teams to help improve both our documentation and customer service.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2501038506-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Superb Home Network Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experience with at least three different routers. Basically, the more you pay, the greater the features and signal range. For the average home user, you do not need to pay the higher price. Thus, the Asus RT-BE92U is a well-priced router that offers excellent features and superb signal range. With a previous router around the same price, the signal strength was weak on the other end of my house. However, this Asus router provided excellent signal strength for the same end of my home. Also, each manufacturer's router interface is different. Some are more pleasing and easier for the user to navigate and understand than others. The user interface for this router is robust and splendid, and its explanations are usually coherent for anyone with some computer experience. I have learned one apparent flaw with the software in that the bug icon for a possibly infected device cannot seem to be removed once placed. Of course, I expect this to be resolved with a future software update since no application is perfect in its coding. While I have not explored the router's user interface extensively, this is my only complaint. Of the routers that I have used throughout my long career in the information technology field, the Asus RT-BE92U router is one of the best if not the best for its price. Unless you are a serious gamer with high hardware requirements, you cannot go wrong with purchasing this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre Experience in a Smart-Home Setup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ASUS RT‑BE92U hoping it would be a big step up for my townhouse network to replace my old Google Wifi mesh setup. I look at the ASUS because it had a lot of future-proof features and people seem to like the extensive customization you get through the ASUS software. But after trying it out in a three-story, ~1,250 sq ft townhome packed with multiple devices and about a dozen smart-home appliances (lights, sensors, etc.), I ended up returning it. What the Router Does Decently: The RT-BE92U has a strong feature set on paper: Wi-Fi 7 support, tri-band connectivity, and plenty of LAN ports including high-speed 2.5 Gbps/10 Gbps options. That looks great if you care about wired networking or future-proofing. It can deliver good throughput at short range, and for a small home or single-room use, maybe that would be enough. Setup was easy and ASUS’s software and feature-rich firmware are more comprehensive than most basic routers, so if you like tweaking settings, parental controls, and advanced options, there’s a lot under the hood to play with. Where It Fell Short: For me, it wasn't reliable enough with constant stability issues, dropouts, and reboots. In my townhouse with multiple floors and many devices, the connection simply wasn’t stable. It struggled to keep a consistent connection throughout the house. I’m not alone either; other users on ASUS forums report random disconnections, CPU spikes, and even unexpected reboots when using this router, and ASUS has even acknowledged it doesn't have any firmware fixes that completely solve the problem. Performance degrades over distance and with many devices. Though Wi-Fi 7 promises high speeds, the RT-BE92U’s real-world performance drops significantly at moderate range, which made it hard to cover all three levels of my home reliably. I got mixed results with smart-home gadgets. At first, I thought the tri-band might handle all my lightbulbs, sensors, and other IoT devices, but many struggled to stay connected, or dropped off the network entirely. This aligns with what some other users have observed with Wi-Fi 7 routers trying to support legacy smart-home gear. Bottom Line: If you have a small apartment or a modest number of devices, the RT-BE92U might be okay. But in a multi-level home loaded with smart-home gear, it was too inconsistent with frequent dropouts and weak coverage made it unreliable for daily use. For me, it simply couldn’t keep up with all the devices across three floors. And for the price, I would expect a lot better performance I ended up returning it and replacing it with a mesh-based system that handles my smart home and many devices much more reliably. If you’re looking for a “set and forget” router to support lots of devices across a larger home, I can’t confidently recommend the RT-BE92U.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Steven,

      Thank you for sharing your feedback on the ASUS RT‑BE92U router. We sincerely apologize for the stability and performance concerns you experienced, which ultimately led to a return. While we are glad to hear you found the setup process straightforward and appreciated the feature set, we regret that the router did not meet your expectations in a multi‑level home environment.

      Your feedback is greatly appreciated and will be passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2412010337-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good router, no complaints. Easybinstall and easy use

    I would recommend this to a friend
  • Cons mentioned:
    Cpu usage

    Rated 3 out of 5 stars

    Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So there are a lot of reviews of this unit cutting or cycling when the cpu 100%. That’s true and it can happen anytime it wants. Because my work is crucial, I use direct Ethernet for my systems to but that doesn’t mean I am safe. Actually considering disabling the DHCP portion of the router and installing a wired router to handle those requests.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AndrewMD,
      We regret to learn that you are experiencing connectivity issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support
      FAQ-How to improve Wi-Fi Connection  https://www.asus.com/us/support/faq/1047919/ Asus

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    my review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problem with original router. Took back and exchanged for a new one and that one was dead out of the box so i exchanged it and the new one had maintaining a connection until i changed some settings and downloaded new firmware. Its working ok now except after the firmware update it shows my laptop is connecting by 2 clients! Ugh! Overall it's a good router with plenty of features! Calling tech support at ASUS was not very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    My Gaming router

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device's exceptional performance immediately stood out, providing seamless connectivity for all my devices. Its user-friendly interface made setup and configuration effortless, even for someone with limited technical expertise. The router's robust features, including advanced security protocols, provided peace of mind while gaming online. Furthermore, its sleek design seamlessly integrated into the existing home entertainment setup, enhancing the overall aesthetic appeal. Overall, it's a reliable and high-performing router that significantly improved the online gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    More reliable than the other brands now available

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stable wifi with great speed. Good value compared to the mesh systems when your house is two floors and don't really need a mesh system. Very robust configuration options as well, without yet another subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Range

    Rated 5 out of 5 stars

    Asus is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. I am using this as a mesh extender off of my main asus router. Made my whole house have good wifi

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Wifi not as advertised... sort of

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently have Quantum fiber so I was able to get the two gig hardwired no problem. However, Wi-Fi from my desktop shows roughly 400mbps download and my phone is only 300mbps. I cureently only have use the desktop and my phone on the asus router, everything else is going through a tp-link deco mesh AP. when I switch to the deco's, which had the whole house on it including ring cameras, I get 900mbps wifi download when the only thing on the router is the desktop and phone. My main reason perching sing this in addition to the Wi-Fi 7, is the 1 gig download for 2.4 gigahertz Channel, majority of the routers on the market only avg 600 Mbps for 2.4 Channel. With that said, a bit overpriced in my opinion especially since I don't get good download, I have to use the deco

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Riceball,

      We sincerely apologize for the slow wireless speed issue you're experiencing with the router and for the inconvenience this has caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2501038506-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Wireless Router] How to improve Wi-Fi Connection -  https://www.asus.com/support/faq/1047919/ Asus

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Great when working but has major issues. Stay Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this is up and running, this router is great. However, this thing has major issues with connectivity if your *modem* loses power. There are multiple forum posts out there stating they have problems getting this router and other similar ASUS routers to work after power failures/modem power outages and I can confirm. My office used to trip the breaker a few times every few months which caused me major headaches due to the router not being able to get an internet connection afterwards. The only way to get it back up was to wait until the next morning and reset the router and modem and start the setup from ground zero. If you do get this router, be sure to hook everything up and get the wifi working, and then power off your MODEM, then plug it back in to see if the ASUS router has issues getting internet connectivity back. If so, return it ASAP... I've read that ASUS routers have had this issue for over 10+ years and there does not seem to be a fix in sight. I will be staying away from ASUS routers from now on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The only Asus router I've used that is terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Asus routers for 15 years. They had always provided a rock solid wired and wireless network. The RT-BE92U was the first Asus router I've used that could not do that. I tried just one as a router. One as a router and one as a node. Then two as nodes and three as nodes. No matter what configuration I setup, devices would drop off wifi and the BE92U units would reboot periodically. This is with the newest firmware from late November 2025. It was extremely frustrating. So, I purchased a couple of the RT-BE96U routers. One for the router and one for a mesh node. I copied over the settings file from the BE92U router and instantly my network was rock solid. It's been ten days now and no device has dropped off the network and neither BE96U unit has rebooted. This was never the case in the eight days of use I had with the RT-BE92U units. I only wish I had listened to the people that said to stay away from the RT-BE92U. It certainly has some serious problems. It's the extremely rare dud from Asus.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Aaronwt,

      Thank you for sharing your detailed experience with the ASUS RT-BE92U router. We sincerely apologize for the connectivity issues and unexpected reboots you encountered, and we understand how frustrating this must have been given your long history of using ASUS routers.

      We appreciate your feedback and the comparison you provided with the RT-BE96U, as this insight is valuable in helping us identify areas for improvement. Your comments will be passed along to our product team for review to ensure we continue enhancing both performance and reliability across our router lineup.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2410039925-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    An Epic Wi-Fi 7 router for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a "starter" ASUS router with Wi-Fi 7, this is an epic choice. Not only is it a really quick setup, it offers a ton of features with the ASUS firmware. As well, it's price is great for a Wi-Fi 7 router. That said, there's a few features I wished it had or supported. Granted these are rather niche features, but support for VLAN would be awesome to have. Having the 4 LAN ports receive different VLAN's would be amazing. The mini-support for guest networks and IoT networks is nice, but they can still communicate with each other.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    nice upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my ASUS WiFi6 router with this one. I saw no significant boost in speed. I have several tplink plugs which had a problem connecting, after numerous attempts the problem was wpa2/wpa3 security. I changed it to wpa2 only for the 2.4 ghz network and they connected then put it back to wpa3/wpa2 and they are fine. It also doesn't connect to the internet sometimes and needs to reboot through the web page

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    WiFi 7 upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved config to a pc from my gt-ax6000, restored on rt-be92u. Updated firmware. No flakiness, better WiFi in a traditional hard to reach area, better switching, and now our WiFi 7 devices get more bandwidth - laptop used to get 100MB/s now gets 150 MB/s.

    I would recommend this to a friend
  • Cons mentioned:
    Firmware

    Rated 3 out of 5 stars

    Buggy early firmware hampering a good router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suffering from buggy firmware. Several complaints in the forums of random disconnects, and other issues (in the logs) Asus (in forums) has suggested a process of firmware update and then a hard reset. Fixed for some, not for others. I'm in the middle. My random disconnects have lessened, but I'm having intermittent delays and a lot of errors in the log (thermal errors, deauth errors, etc.). I've written to Asus (sending logs) and haven't heard back.... It may be fixed over time, but if you can, wait a bit... Asus, if you're listening, I'd like some support.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear IMAGNE,

      We sincerely apologize for the issues you've faced with the router and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. We would like to make your experience with ASUS a better one.

      Please send us an email at [email protected] and include the case number "N2501038506-0002" as a reference so that we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

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