Customer Ratings & Reviews
- Model:
- VG249Q
- SKU:
- 6395359
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, refresh rate, and price of the TUF 23.8” IPS FHD 144Hz monitor. Many appreciate the adjustable stand and vibrant colors, along with the monitor's ease of use and performance in gaming. However, some users note that the speakers could be improved, and there have been some reports of issues with dead pixels and the lack of an included HDMI cable. A few users also mentioned minor concerns about ghosting.
This summary was generated by AI based on customer reviews.
Great Monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Easy to adjust, settings are straightforward, and picture quality/response time combo is great for gaming.
I would recommend this to a friendGreat for gaming.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming monitor. Many options for viewing angle. Screen also rotates vertical
I would recommend this to a friend- Pros mentioned:Price
Average screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money next time I think I’ll spend A little more money on a better one
I would recommend this to a friendBrand response from Asus_Answers
Posted .Dear Xmas,
I'm happy to hear that you are satisfied with your monitor! That is exactly the kind of experience we want all of our customers to have. Are you having any performance or quality issues that would reflect a 3-Star review? If you have any general or technical questions, please email me at [email protected] and include case #N200667809 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
- Pros mentioned:Price
Gaming monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, yes it is a good choice. Quality is questionable.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you so much for the feedback, I'm sorry to hear that you are not pleased with the quality. I will be letting the related department know about this concern for continuous improvements to the product line. If you have any technical concerns, feel free to reach out to me at [email protected] and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
Good monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice monitor, it came early but it had a factory defect though. Best Buy customer service took care of it quickly.
I would recommend this to a friendgood, but no external speaker support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is good. it has the advertised 144hz with freesync and it's very nice and responsive. i wish it was made clearer though that the monitor does not support external speakers. if you want that, you gotta find another monitor or plug your speakers into the device. fine if you use only one thing (like a desktop) but if you have your computer and game consoles hooked up to it, then it's not so great.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear will,
I'm sorry to hear that you are unsatisfied with the features of your monitor. That is absolutely not the kind of situation we want any of our customers to have. As you noted, this monitor does not have an audio output. This is also noted on our official specifications page below. We always recommend consulting the specifications before a new purchase, to make sure the product fits your use case. I will however forward your case to the Product team for review. If you have any general or technical questions, please email me at [email protected] and include case #N200764197 for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support
VG249Q Specs: https://www.asus.com/Monitors/TUF-GAMING-VG249Q/specifications/
okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is a good one for me but it was just okay and the other way around us toroeeo
I would recommend this to a friendBlurry
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very blurry, even when changing settings
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear KarahJ,
We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional and this was a random case. I will forward your feedback to the product team for future improvements. Please perform the troubleshooting steps linked below. If you should have any other concerns or feedback feel free to reach out to us at [email protected]. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2011010254-0014) for us to better assist you. Thank you for choosing ASUS!
https://www.asus.com/us/support/FAQ/1013113/
Best Regards,
Saskeia,
ASUS Customer Loyalty US Support
Happy Gamer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It isn't the best but it by far not the worst. I would probably purchase again.
I would recommend this to a friendGreat monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great graphics all around. The games look great on there. I would recommend purchasing this gaming monitor
I would recommend this to a friendMonitor for a gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for when I started to my PC gaming career. I love it but I am sad there is no speaker!
I would recommend this to a friendgood monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got this for my son not the one we came in for and it cost more too, but he needed it now .
No, I would not recommend this to a friendEh, good monitor. Bad company.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor other than the artifact. Asus has terrible customer service as well.
No, I would not recommend this to a friendOk Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price but I was expected better clarity and pixel quality for the price and it being a gaming monitor.
No, I would not recommend this to a friendGood review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very good with PC and console. I would highly recommend for people starting pc.
I would recommend this to a friendGrea monitor-love that it rotates to portrait posi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Hard to find a high quality monitor that will rotate to portrait position, but this one fit the bill.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a friend and he loves it. I would recommend this if you are looking for a budget monitor.
I would recommend this to a friendGaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear. I got this to work with a Ibuypower Gaming pc. All seems to work together. My daughter loves it.
I would recommend this to a friendNice gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly with the tower we got last year after my husband wanted something better
I would recommend this to a friendits pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to manually switch it from 60htz to 144htz and the monitor stand doesn't allow it to be moved farther back
I would recommend this to a friend
