Customer Ratings & Reviews
- Model:
- TUF-RTX5060TI-O16G-GAMING
- SKU:
- 10853517
to a friend
Broke after a few days and ruined other parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item only have a 14 day return window. My husband was working on building his PC in between working. He got it all together, but it only worked a few days before it stopped and ruined the motherboard also. Since it is outside of the 14day window, he is having to go through the Manufacture which takes 2-3weeks. Plus we are now having to buy another mother board thanks to all this!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MariaB,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if the graphics card stop working prematurely. All ASUS products undergo intensive quality control testing and inspections, and are built to last, this is a random problem. If the product is out of the return windows from your vendor, we recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
