Customer Ratings & Reviews
- Model:
- TUF-RTX5070-O12G-GAMING
- SKU:
- 10316711
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Does not live up to the hype
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not meet the hype that was expected of the 5000 series. In several games, this performance meekly better than a 3070ti. It’s also more expensive than comparable 5070 counterparts.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Matt,
Thank you for sharing your comments regarding the ASUS TUF-RTX5070-O12G-GAMING Graphics Card. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2504015784-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Price is too high for what you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Video cuts out intermittently under high CPU load. I thought it was broken because the fans weren't spinning, but I learned that is it apparently working as intended.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh M,
Thank you for sharing your feedback on the ASUS TUF-RTX5070-O12G-GAMING graphics card. We're sorry to hear you're experiencing intermittent video loss under high CPU load and understand how concerning it can be. This model uses a semi-passive cooling system, where fan activity begins only after reaching specific temperatures. While this is expected behavior, your comments have been noted and will be shared with our internal teams for further evaluation.
In the meantime, we recommend reviewing the steps in our troubleshooting guide linked below to help resolve the display issue. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2504015784-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Graphics card] Troubleshooting for no display or abnormality on the monitor - https://www.asus.com/us/support/faq/1016113/
Not worth for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of compatibility issues during installation.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alessandro D,
Thank you for sharing your experience with the ASUS TUF-RTX5070-O12G-GAMING Graphics Card. We’re sorry to hear about the compatibility issues during installation and understand how frustrating this can be. To further investigate this issue, we recommend contacting our support team https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2507019706-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
not to good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was late on the delivery and did not price match its was a lie
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RicardoB,
Thank you for sharing your feedback on the ASUS TUF-RTX5070-O12G-GAMING Graphics Card. We sincerely apologize for the inconvenience you experienced with the delayed delivery and the price match concern. We understand how frustrating this situation can be.
Since the purchase and delivery process is managed directly by Best Buy, we recommend contacting their customer support team to further investigate the issue and assist you with an exchange, refund, or resolution regarding the price match.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2507019706-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Graphic card
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and it is good quality Would recommended for gaming PC
I would recommend this to a friend
