Customer Ratings & Reviews
- Model:
- V500MVC-I51TB
- |
- SKU:
- 6613706
Customer reviews
Rating 4.6 out of 5 stars with 211 reviews
(211 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the V500 Desktop's impressive overall performance and speed, with users noting it "punches above its weight" and delivers the "speed that I was looking for". The compact size and quiet operation are also appreciated, as is its reliable wifi connectivity. The only drawback mentioned by a few customers is the limited port selection.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Nice expandable home computer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxing was pretty simple. Included was just the tower, keyboard, mouse and power cord. I liked the power supply being on the bottom vs the top of the tower which is normally in more premium towers. I found the setup pretty straight forward as with standard Win 11. Once logged in the Asus software was minimal and the computer was very responsive. I ran through all the updates quickly and found that the tower was very quiet. In fact, I feel like my laptop is louder. This is nice since you can hardly notice it is there. I also like the fact that it has the major display connections such as hdmi and Display port. I needed a Display port for my monitor and this is not always an option on home computers. The included keyboard/mouse where just ok. I connected my wireless mouse/keyboard and found the experience better. I know the expectations are not high for included keyboard/mice combos. I do like the included Wireless since I was able to connect this to my network without an ethernet cable for a cleaner desk. Performance was great given the specs. I found the average web/Office use to be nice and fast. I did load Adobe Photoshop and found it to work ok for this even though I know that is not the purpose. I found it usable just for minor edits. I however do not plan on gaming since the computer would require a dedicated gpu and I am not sure of any low powered one’s that would work with this power supply. In Summary I think this is a great all around tower for home use with options for upgrades if needed.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Size
Rated 5 out of 5 stars
Small and Mighty
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a while since I acquired a traditional desktop computer as I mainly use my laptop for work however I do have a desktop at my office desk since we can securely access our data in the cloud. My previous Lenovo desktop finally bit the dust so I decided to give the ASUS V500 desktop a try. I have been nothing but satisfied with my ASUS laptop so I thought how could I go wrong. The first thing that surprised me was how compact the tower was in comparsison with my previous towers. The V500 desktop features a 13th generation Intel i5 processor with 16 gb of DDR5 ram and a 1TB SSD. One thing you definitely notice is how quiet this desktop is when running. Gone are the days when you hear the loud fan running in order to keep the computer running cool. There is no shortage of ports on the computer as you will find 2 USB type A ports a USB C port as well as an audio jack so you can plug in your headphones. The rear of the desktop has a HDMI port, a display port, 4 USB type A ports, a LAN port, a microphone port, a line in port and a line out port. The desktop comes with Windows 11 home but I upgraded to Windows 11 pro for work. I put the desktop through it's paces and not once did it stutter. The integrated Intel UHD graphics card also does a great job at handling any graphic work I did on the computer. Overall I would recommend this desktop to anyone in the market for a compact powerful desktop that won't let you down.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance, Storage capacity
Rated 4 out of 5 stars
Solid PC, Great Price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tower is actually bigger than I was expecting it to be, with that expectation being 'mini'. But it is still sized that it can fit on a desk rather than under it without much trouble. Plus, its built-in noise cancellation technology ensures that even on top of desk without anything to dampen the sound, you're barely going to hear this thing making any noise, even with multiple taskings. Setup was quick, easy, and painless, and depending on your internet speed, the updates might take longer than setup. Startup is fast with the included 16 gigabytes of RAM (easily upgradeable with quick access slots) and the machine can run multiple tasks without missing a beat. A 1TB SSD handles storage, and there are slots inside to upgrade that if you want as well. A good PC for this price, you have to wonder where it takes the hit; that would have to be the integrated GPU. While this could also likely be upgraded, the power supply might give issues finding something compatible. For standard at home usage, the graphics aren't going to be a problem. The heavier you get into content creation and video editing, though, it could start becoming noticeable. It comes with a wired optical mouse, and a wired num-pad keyboard, nothing special in either case. Important to note, this does NOT include a monitor, so you'll need to provide that yourself. Despite having the cutouts and markings for an optical drive and SD card readers, these are non-functional on this version of the device, but are listed as optional through ASUS documentation. Overall, a solid PC, especially for the price, and the GPU shortcomings likely won't be noticed by most people looking to get this specific machine.
I would recommend this to a friend Rated 2 out of 5 stars
Too slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lags too much with multitasking. The Intel 5 should have been better than this
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Russell1215,
Thank you for your comment.
We do understand your disappointment with this laptop and the inconvenience this may have caused if you are experiencing slow system speed or performance issue. To resolve this issue, check if Windows, drivers, BIOS and applications are up to date. Updates for this Desktop PC are posted at:  https://www.asus.com/us/displays-desktops/tower-pcs/asus-desktop/asus-v500-mini-tower-v500mv/helpdesk_download?model2Name=V500MV . While accessing web applications, ensure this PC has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping this PC always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 1 out of 5 stars
Asus Desktop V500
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for less than 2 months and it crashed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MelissaP,
Thank you for sharing your experience with the ASUS V500MVC desktop. We sincerely apologize for the crashing issue you are encountering after less than two months of use.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2507006742-0009" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) -  https://www.asus.com/support/faq/1038855/
- Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
100% Recommended!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, professionals and ordinary home users will appreciate this compact computer. Asus has consistently offered my household super dependable products, and this item should be no exception. The tower has a small footprint and saves those precious inches when you are trying to maximize tight placements. After initial set up of the computer, which basically equated to hooking up my monitor, there were several Microsoft updates that had to be installed. The update process was seamless and in a few short minutes I was ready for my new computer. I didn't encounter any issues and updates ran smoothly. Included with the tower, is a basic keyboard, and mouse. This product comes standard with an Intel Core I5 processor coupled with 16 GB of RAM and 1TB SSD. The product contains the following ports: USB 3.2, HDMI, Ethernet and USB-C. Overall, it is a very decent computer delivering superior multitasking while using some of my photo-editing programs and various applications. The computer’s processor easily handled any task presented to it. There was no bog-down and it was always smooth as silk. The unit booted up quickly and ran cool. The ASUS V500 is a great desktop for those looking for smooth performance and it is also a space saving product. Storage is not huge, and for everyday tasks ASUS shouldn't disappoint. It's modern looking, operates quietly and dissipates heat easily under heavy usage. I haven't had a single ASUS computer go bad on me in past years. This product is a basic computer which is well designed and should make you very happy for years to come. Buy one and enjoy smooth computing.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice Practical Desktop PC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got an ASUS V500 desktop computer. it comes with an Intel Core I5 processor, 16 gigabytes of memory, and a one terabyte SSD. Most computers these days are coming with only 256GB or 512gb of SSD so it’s nice that this one includes a full TB. Its also nice that it has 16gb of memory. Entry level computers typically only have 8gb. It has the video capabilities built into the motherboard so don’t expect to play any high level games. the computer has one HDMI port and one display port on the back of the machine, along with an Ethernet port, 2 USB-C, 3 USB-A connections, and ports for you microphone and audio out connections.There are two more USB-A ports and 1 USB-C port on the front of the computer. I’m running the system with two monitors. It would have been nice to have two HDMI ports to hook up the second monitor but at least I was able to hook it up with the display port. I’m using it a lot on the Internet and I use Microsoft Office on it as well. It handles streaming video flawlessly and it doesn't interfere with work being done on the other display. The computer comes with a keyboard and a mouse but I find the keyboard to be very cheap. It would have been nice if the keyboard would have had backlit keys. Overall I think that this is a great system for your typical home user or even a small business user. There’s nothing fancy about it, but it does a good job at doing what it's supposed to do. I can highly recommend this machine and it will be used a lot at my home.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
ASUS Desktop Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade to SSD & so much faster than our old computer that wouldn’t allow an upgrade to Windows 11. It fit our budget and needs. Computer doesn’t have audio or disk drive & needed to purchase so that can be added.
I would recommend this to a friend Rated 5 out of 5 stars
Needed new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to downgrade, although I also needed Windows 11. I built my computers for 20 years, but decided to just buy one. I always used Asus motherboards, so decided on this. So far it's been really good, even though Windows 11 is not the greatest!
I would recommend this to a friendRated 5 out of 5 stars
tower
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade so we could get Windows 11, and this is the unit we picked, and we are really happy with what we got. Everything we buy from Best Buy, has always been exceptional and we don't go anywhere else.
I would recommend this to a friendRated 3 out of 5 stars
Still getting acquainted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pleased with it and intend to get a book for 'Old Dummies' ...miss the CD player though & not sure why my headphones don't work on Bluetooth.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear CharlieH,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2506008249-0004) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support









