Customer Ratings & Reviews
- Model:
- X512FA-BI7A
- SKU:
- 6375338
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the VivoBook 15 as a lightweight and affordable laptop with a fast solid state drive. However, many users cite concerns about the keyboard's lack of backlighting and the relatively short battery life. Some also mentioned the fan noise level under certain usage conditions. The laptop's value proposition is frequently highlighted in relation to its price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Keyboard quality
thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this laptop was made I will highly recommend it to anybody but I cannot see the keyboard in the daylight because its all the letters are silver made
I would recommend this to a friend - Pros mentioned:Price, Weight
Excellent Laptop under 500$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for user, not heavy. Sound is nice. Price is affordable
I would recommend this to a friend - Pros mentioned:Speed
Very fast laptop!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for a family member to replace an old laptop. The change was day to night. Laptop is fast, starts quick. No noise and good battery life. So far they are enjoying the new laptop. Just right for the moment, of online work. Ultra recommended!
I would recommend this to a friend - Cons mentioned:Keyboard quality
Good for emails, internet and microsoft office
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for microsoft office users, emailing and internet. However, would recommend keys in black. The silver keyboard can be difficult to see.
I would recommend this to a friend - Pros mentioned:Speed
Great Computer! Really Fast!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a work computer really bad and I saw this one! It came really fast and has exceeded my expectations! I am super pleased with the sleek design and super speed! I am super happy I chose this one and have to complaints at all!
I would recommend this to a friend - Cons mentioned:Keyboard quality
Bluetooth went out after 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I agree with the other reviewers who talked about the keyboard being ridiculously difficult to see, and the number pad keys being out of the typical order increasing that difficulty. Also, I'd only had mine for 5 months when the Bluetooth died. It is under warranty and I could send it in for repair, but I can't be without it for work, so I just got a dongle. But I think hardware failure at 5 months is completely unacceptable. Otherwise, it's been good.
No, I would not recommend this to a friend - Cons mentioned:Keyboard quality
great computer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, keys are hard to see in certain light and the number pad is keyed different then a standard machine but I’m happy with it so far.
I would recommend this to a friend - Cons mentioned:Keyboard quality
Great for $550.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seems great so far. I don’t have any trouble at all seeing the letters on the keyboard. I read several reviews saying you can’t see the letters very well. If you have poor eyesight or type in the dark, get a backlit keyboard. It’s a nice computer for $550 (on sale)
I would recommend this to a friend - Cons mentioned:Keyboard quality
Happy with product overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you really can't complain. It is super fast and reliable. The only drawback is the keyboard but still great.
I would recommend this to a friend - Cons mentioned:Keyboard quality
So far good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Laptop. The only thing I do t care foe is the keyboard because sometimes you can’t see the letters. Silver on silver.
I would recommend this to a friend - Cons mentioned:Battery life
Just okay.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the specs. It's pretty fast and I'm mostly using it for writing papers. However, the battery sucks. It lasts less than 3 hours and takes about the same amount of time for it to be fully charged. This is so annoying!!
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear DenChris,
Thank you for sharing your feedback on this model, we truly appreciate it. We are terribly sorry for the device short battery life and excessive time the device takes for recharging. We truly understand your disappointment with the device battery life and we are sorry for the time and inconvenience this have caused you. ASUS products undergo intensive quality control testing and final inspections for both hardware and software before we send it out to the stores worldwide. ASUS provides warranty for the unit in order to fix or repair any isolated factory escape defect. Rest assure this information will be passed on to our development team. We are very happy to hear that you are pleased with the device specifications and performance of the device. We are very happy to assist you with having this issue resolved. Have the device battery ever last above three (3) hours ? We are recommending to uninstall and reinstall the device battery driver and reset the bios as well, please follow the steps provided below.
1) Right click your start icon.
2) Go to device manager.
3) Click the "Batteries" section. A list of devices will appear.
4) Right-click the "Microsoft ACPI-Compliant Control Method Battery" device and click "Uninstall."
5) Then restart the device.
Bios Reset:
1.Ensure the device is turned off.
2. Push the power button and tap on "F2".
3. Once into the BIOS, tap "F9" and select "Yes".
4. Then tap on "F10" and select "Yes",(to save settings and restart).
We truly appreciate your feedback. If you need any further assistance please don't hesitate to contact us via email: [email protected] and provide this link for reference or contact our general support at https://www.asus.com/us/support. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Lamoya
ASUS Customer Loyalty US Support
a little heavy, back lighting sucks
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I retired to replace a work laptop. My work laptop had 13 inch laptop without a numeric keypad. I thought I would really want the keypad and the larger screen. I had two additional screens at work to complement the laptop. In hindsight I should have opted for a 13 or 14 inch laptop and used a second monitor. I don't use the keypad that often. The back lighting on this model is almost useless unless you are in a completely dark room
I would recommend this to a friend- Cons mentioned:Keyboard quality
Nice little laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job for what I needed. Only problem is the keyboard. Silver color blends in and cannot see letters very well.
I would recommend this to a friend - Cons mentioned:Keyboard quality
Greaaaat laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason why I gave it a 4 is because the keyboard is extremely transparent! Other than that I love this!
I would recommend this to a friend - Pros mentioned:Speed
Great PC! The very best in brands. Must buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, awesome, awesome unit! Very fast! Very good maker. No issues at all. Great for gaming as well. I love this unit. Highly recommend. Must buy this PC over other brands. One of the best.
I would recommend this to a friend - Cons mentioned:Keyboard quality
ASUS Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the laptop however it’s super hard to see the keys on the keyboard.....there is no back lighting.
I would recommend this to a friend - Cons mentioned:Battery life
Short battery life
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title stated..battery life is really short but functionality wise is good for daily use + bit more
I would recommend this to a friend - Pros mentioned:Speed
Dependable computer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is fast and dependable. I’m not a gamer but I stream services live and watch videos.
I would recommend this to a friend - Cons mentioned:Keyboard quality
Hard to read keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife from Best Buy.com. Instead of black keys with white lettering or white keys with black lettering, it had shades of grey that made them difficult to read. So we swapped it for a different laptop in the store.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted .Dear Valued Customer,
I’m sorry to hear you had such a frustrating experience with the quality of the keyboard. We’re normally known for our exceptional products to detail, and we regret that we missed the opportunity. I will forward your feedback to the product team for future product improvements. If you need technical assistance or if you wish to discuss this matter with me, feel free to reach out to me at [email protected] and provide this link for reference. Our customer loyalty department is dedicated to bringing a resolution to all issues related to our products.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Cons mentioned:Keyboard quality
So far I am satisfied with this Item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have one issue and that is the Keyboard the letters are very difficult to see.
I would recommend this to a friend