Customer Ratings & Reviews

I didn't realize it doesn't have a hookup for a network cable of which i needed to hook up my wifi AP. Thank goodness I still gave my old laptop to accomplish it. Not sure what to do in the future if my old laptop dies. I also didnt realize there was no cd drive which i also still use. I could have lived with the cd player but when my wifi died there is no getting around that missing in this laptop. Other than that I kinda wish I opted for the backlit keyboard. That one is on me totally. Otherwise I really like the speed and graphics and all on it

I couldn't have asked for a better laptop. The screen is massive, the silver metal is cool to the touch and appears both professional and aesthetic. The camera quality is insane compared to my last ASUS, and the sound quality is out of this world! I mainly use my ASUS VivoBook for internet browsing, YouTube streaming, writing, and playing the Sims 4. It takes everything I ask of it in stride. Tl;dr: I love this laptop! (My roommate is going to buy the same laptop.)

Overall the ASUS - Vivobook 17.3" Laptop - AMD Ryzen 7 - 12GB , does what I wanted it for; internet machine, run/input code, and move simple files from machine to machine. I have a more powerful machine for videos, editing, and moving "big" files. Being a laptop it fulfills the "portability" that I need. I am slightly disappointed about the lack of IPS for the display (110 degree); I do use a dual screen though. Retail $800 minus holiday discount $200, still no "IPS display". Glad it is 17.3 inch. Great speed, solid build, LED display = low power use. Still a good purchase; its what I needed.

I bought this for my mother to replace her 10-year-old HP. She's a lovely woman, and relatively smart for an 80 year old woman. College degree from U of Wi, etc. But she's absolutely clueless when it comes to some things, and computers are one of those things. She's been using a computer for 25 years, and she doesn't understand how to save something to a file, or how to go into files to look for something. If she gets a picture emailed to her, that picture lives in that email forever. It's alarming how clueless she is, for a relatively intelligent person. She can do absolutely nothing except for look at websites, play a few online games, read and send email. But she does her own taxes every year on Turbo Tax! She's smart about that. She definitely knows how to navigate US tax code. But then she'll "accidentally" sign up for amazon prime, or she'll "accidentally" delete an icon from Desktop, etc. Whenever I visit her, I have a list of things to "fix" on her computer. And I do it without complaint, and without showing any outward signs of frustration. Because really, I'm not frustrated. She's just a nice person, and she's my mom. This new computer is working out great for her. The 17.3" monitor is her favorite. She doesn't detect the speed advantage of the SSD, but it's there. Her only complaint, a complaint which I share by the way, is that the letter markings on the keys are very low contrast. And they're not backlit. So depending on the lighting in the room, sometimes the markings are almost invisible. That's a big demerit. I'm not sure how the designers could overlook such a glaring flaw. (Pun definitely intended.) Thanks for all the brownies, mom. We'll be visiting again real soon.

Does NOT work with Zoom calls. I had to buy an external camera and add it. Other than that I think its great.

Very good laptop and very light at 5.07 lbs. which is slim and light for a 17.3" laptop. I had a Lenovo Gaming Laptop 3 years ago and it weighed 10 lbs., but had all the bells and whistles. ASUS and DELL laptops are rated 1 and 2 overall. See ratings below. I also own a DELL which I bought from Best Buy a little over a year ago-great Gaming Laptop. I would have liked to have backlit keys on the ASUS. Does not cost much to have that. And the price I paid for the ASUS was great. Some reviews on Laptops: https://www.laptopmag.com/features/laptop-brand-ratings The next time I buy a Gaming Laptop I will be looking for 1TB SSD and 16GB on the Memory. Must be 17.3"

The person who designed this keyboard needs to be fired. Who in the heck thought of silver letters on silver keys is a complete idiot. I had to buy a USB light so I can see what I'm typing since it's a new keyboard. The bios is about as useless as they come. You can change very little you can't really enable or disable anything and adding a new boot device is much more complicated than necessary. I really don't understand why there are USB 2,0 ports connected to a USB 3.1 bus. WHy are there 2,0 connects at all? There;s another you'll have to buy is a powered USB 3,0 hub, I needed to use my USB to Ethernet adapter which was running hot from direct connection, I used this device for about a week before I decided to keep it since my old HP was starting to fail. The one good thing is the surprisingly good performance of the Kingston SSD. It's not a bad computer for the price but there's these inexplicable design and hardware features that don't make any sense. If you're not a hardware person you'll do fine. If you are you'll be scratching your head. To those who think you can't upgrade the RAM you're wrong. You can. Look it up. There's also space for another drive but no way to connect it....It will cost you more but it about adequate for the average user,

Awesome laptop for school, not fancy, but easy to use, plus love the 10 key numeric pad, a must for me, plus can't beat the sale price.

It's fine for what I need. Set up was very easy. I love the large screen. My major complaint is the silver lettering on the silver keys. Might have been better if the keyboard was back lit.

The processor and specs on this computer are great. The AMD processor is really fast and the computer is responsive. However, the keyboard on this computer is TERRIBLE. The keys are gray text on a silver key and have too much glare to see in low light. In all but the brightest light, the letters seemingly disappear. If you're going to use this with an external keyboard, then I'd say you're fine, but if you will be using it indoors in low light, I'd say try to find another computer with similar specs.

This laptop has performed well in every aspect that I purchased it for and with the full keyboard/numbers pad it makes it easy to use on spreadsheets. The larger screen is easy to read long articles and the portability allows me to sit outside and enjoy the nice Florida weather while checking emails and reviewing my investments. This is an excellent laptop and a great value.

I would have given this a five star rating, but the letters on the keys are very hard to see. And this does not bother me, because, I use a Bluetooth keyboard and mouse. I like the large screen and the speed of the Ryzen 7. I also liked, that it's not full of bloatware. So far it has done everything asked of it.

The sales in the store was very helpful and knowledgeable of the merchandise I was interested in. Kevin from Geek Squad was so patient and helpful in setting up our computer lap top and printer. We are old and have not dealt with windows 10 our last operating system was windows 7 and 10 is so different and he was patient in our asking questions.. He is a pleasure to work with. Thank you for all you have done to make buying and setting up our new products easier for us to understand.

Very nice, great performing laptop. Exceeds my expectations and got it on sale for a great deal. My only 2 complaint that is very minor is that being it’s a 17.3” it’s not as easy to fine good cases or packs for it. And the keyboard is not backlit. But with a little searching you can find a case, and I usually have a light on when using anyway so the non-backlit keyboard doesn’t matter much.

bought a new computer. I paid to have my old computer data transferred to the new one. The transferred data was not recognizable in the new computer. I had to go back to the store to get the computer set up correctly. A new windows office was installed. The new windows 10 was not the same as the old version. I lacked the technical knowledge to operate on new system. I had difficulty trying to find data that was transferred and struggled with with all the password criteria necessary to necessary to operate successfully in the browser, excel, and word. The hold process was Misérables.

As a day trader, I needed a computer with a large display, solid processing power, and lightening fast RAM. This computer delivers on all fronts. As an apple user, the move back to a windows was a tough pill to swallow, but this computer eased me back into the interface with grace and I would suggest anyone looking for an affordable powerhouse that wont be outdated for a handful of years, look no further.

This laptop is terrific. I am getting use to the amazing things it can do without a hassle. I have a wireless printer and it picked it up and I was printing without any trouble. Still getting use to using its features it has, but I will conquer it, (for sure).

This is a very nice laptop for the price. Boot up time is very fast compared to my last laptop. The laptop is also very quiet being everything is solid state. The only complaint I have is the keyboard keys can be hard to see at time depending on the lighting.

So far ok. New to this brand but seems well built and realiable. HP computers are TRASH. every Hewlett-Packard laptop I have owned died only after a couple years. Complete trash

Have only had this laptop for about three weeks...so far, so good. I'm new to the Ryzen processor but I've zero issues. I am not a gamer so I cannot attest to its performance in that arena. It does seem to be well built and very sturdy. At this time I would recommend it to the average everyday user. I'll amend this review if I have any problems in the near future.