Customer Ratings & Reviews

The reason why I am giving it one star is because the quality of the laptop is poorly built. I was extremely excited of buying a new latop because my 5 year old laptop was acting up as older models do. Its great that the laptop boots up within 3 seconds. I do like the edge to edge screen. It upgraded to Windows 11 with ease. I only had the laptop for more than two weeks and as I was plugging in the laptop for the night it slipped out of my hand and hit the corner of the dresser. The aluminium metal case of the laptop showed a dent from a two foot drop. That is not ok. For the ammount of money I spent. The build quality should last a long time. I am not happy that a new product can be dented so easily. I understand scratches can happen. Or that falls from higher altitude can lead to dents. Not from a 2 foot drop.

I must say I was a little disappointed with the quality of performance. I chose Asus since I do trust their brand but the development for these laptop series was sub par. Initially the performance of the laptop is great. However, after about 6 months it started freezing a lot . I have had to restart the computer many times, which is not something that you should have to continuously do with a new laptop. The mouse pad starts deviating or acting strangely. Not sure if the freezes are due to how the OS was develop in handling deadlocks. But overall I would stay away from this laptop model. Although it has amazing specs for the prize its performance is just not worth it at all in my opinion. Spend a little more money for a better one. Overall ASUS is still a good brand for laptops I have another one that has lasted 10 years that I still use. It is just this one that fell short this time.

Been having the laptop for 2 years now and only problems ive had with it were because of human error. I have dropped my laptop from my waist level and as expected it got a small dent from hard floors. Barely noticeable so I dont know what the other review did from a 2 foot drop to do THAT much damage to it. I also stepped on it by accident and the screen was cracked but still usuable for a whole semester (i disabled the touch screen drivers though)until i took it to geek squad to get fixed. Love the oversized keys, quick boot up time, battery life, resolution,size and weight. You can turn off the webcam access, change battery modes fast that i wont charge it for 2 days of 3 classes, and charges fast. This laptop is perfect for a college stident, fits in all my backpacks, and the folding mechanism has come in handy in group projects. I barely use the pen included since i just use my fingers.

On time delivery item matches description and works perfectly thank you best buy

Bought it for my husband, but wish I could have it. Bought it because it has Windows 10. Will not upgrade to 11.

After moving on with Lenovo and HP I find this product is awesome, I really love it.