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Customer reviews

Rating 4.6 out of 5 stars with 745 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the Zenbook 14's battery life, screen quality, lightweight design, and performance. Many appreciate its portability and the ample RAM. However, some users have noted issues with heat generation, the limited number of USB-C ports, and occasional keyboard or speaker problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 155 reviews
  • Pros mentioned:
    Battery life, Performance, Screen quality

    Rated 5 out of 5 stars

    Really good laptop with new Intel processor.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is solid and well constructive, it is possible to open the lid with one hand. The usage of the device is really good, I don't see any freeze on daily tasks. I use it to connect to my VM and surf on internet without issues (Social networks, videos, music). I think the ports on this device are good, 1 HDMI, 2 USB C, 1 USB A and a headphone jack. Battery life it is good, I don't use it on battery more than 4 hours without problem, most of the time is connected to a docking station. Display is OLED 60 hz refresh, it looks great, the form factor is 16:10 and I added a magnetic privacy screen than help to keep your work out of other eyes. Keyboard and mouse pad are really comfortable to use, the only bad thing is the full keyboard plate going down when you are typing, maybe something to improve on next model or revision of this laptop. Software made by Asus, the laptop came with the utility My Asus, this suite gives you some configurations to protect your device, like drives and firmware updates, some helpful settings to keep your battery on good shape, like only charging up to 80% and also the possibility to override this setting and charge to full load for a special occasion. Also, it has the possibility to make some changes to protect the oled display and prevent to burn pixels, like refresh pixel, dark mode on the background windows and only keep brilliant the current window, auto hide the taskbar. 2 things than I'm missing from my Dell laptop is the possibility to auto turn on when you plug in to the docking station or the option to turn on when you open the lid. I already check My Asus app and BIOS settings without find it. I wish than ASUS or other vendor creates cover like the one for Apple laptops to prevent your device and keep your fingerprints out of the cover (Yes, the color is really nice but it is easy to catch fingerprints on it). I will check the IA settings on this new processor but as I read on reviews it is still behind from Apple Silicon chips but it is a really good start.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Weight

    Rated 5 out of 5 stars

    Zenbook 14 OLED - Impressive Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra 7 processor and 16GB memory make multitasking a breeze, providing a smooth and efficient experience. Loving the 14” WUXGA OLED touch display... vibrant colours and crisp visuals. Long battery life, it lasts all day on a single charge for my use. Lightweight & Gray finish gives it a sophisticated look that stands out in any setting. Can open the lid with one hand due to stable hinges. Got it in a good deal, happy with the purchase. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    DON'T BUY IF YOU MIND COIL WHINE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a Dell XPS 9510 before this. It worked excellently however the battery life was pathetic, like 3-4 hours on a good day. However, I did not mind that as I had easy access to charging ports. While working on my XPS I spilled some coffee onto it. The laptop obviously stopped working and is stuck in a boot loop. I now have stopped drinking coffee. The money saved went towards this ASUS Zenbook. The Zenbook has an amazing display and an even better battery life. Easily lasts 2 days on light use or an entire work day with heavy use. Since this is 60HZ, its battery life is better than the versions of the same model with a higher refresh rate. The one thing I noticed is that the trackpad is a little smaller than the XPS by about 25%. I would have preferred it but this is fine, just takes about 2 weeks to get used to. I would also have preferred if there were type c ports on both sides as that would make charging possible from either direction. I love the fact that the laptop has a physical camera cover, and is extremely light. The laptop has most features that are standard now such as battery protection and noise reduction. KEEP IN MIND THAT THE LAPTOP HAS SOME SERIOUS COIL WHINE. If you don't know what that is, it is a high-pitched noise that occurs when current flows through electrical components. According to ASUS "It is neither a hardware defect nor affecting the device". It is only audible in quiet environments. There are a few downsides to the laptop, firstly it does not have a fingerprint sensor which is an issue in high brightness areas or when there is a light right behind you as the facial recognition does not work. Second, the RAM is not upgradable. Fortunately, the SSD is, though there is only one stot without a heat sink. I now only drink tea while using my laptop. I am told that tea may also damage my laptop if spilled but I don't believe the people telling me that. I will update this post and to let all of you know if it is true or not in case I were to spill tea on this laptop. I bought the laptop for $596 toward the end of July 2024. I don't know why it said fair condition, I got it in perfect condition as if it were brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    Just fantastic, no hesitation to recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, Im very happy with my purchase. Im coming from a m1 macbook and surface laptop and let me tell you, this laptop is not going to dissapoint you. Very good battery life, very good oled display, fast for my all the work(im an engineering student), good storage(you can change it too). Oh forgot to mention i love asus keyboards they are really good in my opinion. Best of all i was able to get it in a discount of 699. Just by it. Again i can recommend this to anyone without any hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    A MUST BUY!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the i5, 8 gig model of this model and was with that, so I sold it and upgraded to the Intel Core Ultra 7 - Intel Evo Edition - 16GB Memory - 1TB version when it went on sale for $700. After installing Linux on it, it is now my daily driver for work plus, in my opinion, a much better Macbook alternative with good build quality and premium features for much less than the competition. It has a beautiful screen, a great typing experience and a long battery life. To compare with a similar M3 Macbook in specs, it would cost $1500 before taxes. A M3 is only slightly better according to NanoReivew CPU matrix: NanoReview Final ScoreGeneric CPU rating Core Ultra 7 155H. 60 Apple M3 66 You definitely pay a premium for 1TB SSD & 16 gigs with the MacBook Air. In my user-case, all the app/programs I use for Linux are free compared to macOS where I would have to pay, so I'm extremely happy with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop helps me a lot in my college and my work. It is fast and capable to do multitask and hard work, it is super portable and the battery can last for maybe a day depending of the work difficulty. I recommend this laptop has a college student and has a worker

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best deal at 799 USD.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied using this laptop. Previously I have used MacBook pro for almost 6 years, finally answered to Windows. My initial impressions of using zenbook are really great. I'm very much impressed with the OLED screen quality. Initially I'm skeptical enough regarding the screen but so far I haven't faced any issues. The viewing angles and the colors are good. Also you can play around with your display in MyASUS app suiting your interests. This zenbook also supports the Windows hello, it's okay enough but really wish it would have a fingerprint scanner. The sound is good not really comparable to Mac's. The touch and type experience is very good. Battery life is also decent enough almost gives me around 7 hours and also supports the fast charging. CPU is really powerful it handles all the tasks that I throw without any lag. I don't give a lot so can't really talk about the graphics. I mainly use it for coding, watching movies and web browsing. To summarize the above Positives 1) screen quality 2) fast CPU 3) sound and typing experience 4) battery life Cons 1) facing Wi-Fi issues here and then 2) not 100% reliable face unlock, wish they add some updates to improve. These are my initial impressions of using this laptop. Will update after a month of my use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Best Laptop under $700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus Zenbook 14: A Sleek and Powerful Performer The Asus Zenbook 14 offers a winning combination of style and substance. Its sleek, aluminum chassis and slim design make it a joy to carry, while its powerful processor and stunning OLED display deliver exceptional performance. Whether you're working, gaming, or streaming, this laptop has the power to handle it all. The battery life is impressive, allowing for all-day productivity without the need for frequent charging. If you're looking for a versatile and high-quality laptop that won't break the bank, the Asus Zenbook 14 is an excellent choice! You will never regret buying this steal deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    ASUS Zenbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS Zenbook is an amazing and reliable laptop. I use it for programming, video editing, sketching graphic designs and it does its job very well. The battery is the most amazing part of this laptop, it will last for a long period of time! Overall, you can not go wrong with ASUS Zenbook, so definitely buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Slim and beautiful laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. I love the Led screen, it is slim and barely will feel the weight of the laptop. Look and feel is great and also funcyions well with great battery back up. Xopilot features also works well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality

    Rated 5 out of 5 stars

    I recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I selected this laptop! Love its set up, display, and audio. Great for getting work done and for entertainment purposes. Battery life is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Great performance and good battery life. The laptop has great out of the box Linux support. I chose to use Linux and found that Manjaro works great on this device. Manjaro is the only distro I have tried, but I imagine it will work well with other distros too. The laptop has been great while traveling. I appreciate the USB Type-C charging that allows me to bring fewer chargers to keep my laptop, phone, and earbuds all charged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worthy of a Next-Gen Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much lighter that the Q420 variant that I used to daily. Battery life is just superior than the i9 or i7 series with the ultra series. I am disappointed that on system idle half of the RAM is already utilized.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery, better performance than anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around on the go device. The screen is fantastic and when I’m in my dorm, I use it as a second monitor using a capture card and watching movies on it is fantastic. Great keyboard and sturdy frame for getting work done. Touchscreen is nice but you may see fingerprints but still nice to have. Super long battery life, never had a problem with it even playing Minecraft for four hours straight. Overall very happy and feels sturdy and reliable enough to last a while!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So awesome, only issue is sometimes when it updates it freezes but once it finally updates it works great. I use it it for school and sims 4 it runs smoothly. Battery last a long time when not using it for gaming. But gaming it does quicker

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best laptop under 1k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus really checks all the boxes with this 14" powerhouse. Anything a casual or work user would need plus the power to game on the go! The battery life is amazing! Lasts a full work day without needing a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing I love the sound quality and the video quality is pretty good too. I don’t know much about computers but the fact that it has so much storage as well as able to handle gaming is amazing. The battery life is decent but for the price you buy it, it’s definitely worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen quality
    Cons mentioned:
    Fan noise, Heat
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It Smashes All My Buttons!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No laptop is perfect, but if you search for one that most completely matches your needs, you are likely to be pleased. I am greatly pleased with this Asus. At its price point, I have seen this model referred to as “midrange”. Using pricing as a measure, I can somewhat agree that the description is apt, but this model scores 100 per cent on meeting all my personal needs at a very reasonable price. It is light. At 2.82 pounds, it is gorgeous in its Jasper Gray metal case and sports a beautiful 14-inch touchscreen OLED panel. It does not have 2.8K resolution, but for office work the color accurate 400 nit (500 nits with HDR enabled) screen with 1920 X 1200 resolution is just fine for me and should increase battery life for the snappy Intel Core Ultra 7 155H processor. This model sports a hefty 75-watt hour battery. Battery life is more important to me than extended resolution. If you must have 2.8K, there is another Asus model sold by Best Buy that meets that spec, albeit for a higher price. If you are torn on this issue, simply visit your local Best Buy and compare the screens. I could not be happier with mine. For office work and media consumption, it is perfect. Sixteen gigabytes of DDR5 RAM and a1TB Gen 4 SSD further complement this Evo Edition package, and ports are plentiful. There is a single 3.2 USB-A port on the left side, and two USB-C ports on the right. Each USB-C port can pass video and serve as a charging connection, and they are both Thunderbolt 4 speced. There is also an HDMI port on the right as well as a headphone jack. If you need an SD card slot or ethernet, you’ll need a dongle. On a thin laptop like this one, there is simply not enough physical space to supply every possible physical port. The lighted keyboard is comfortable, and the keys are well spaced with enough travel to make typing a pleasure. The webcam is 1080p and produces a natural, detailed picture. The camera is infrared and works with Windows Hello for hands- free login. There is no fingerprint sensor. The Intel Core Ultra 7 processor literally tears through office work and web browsing. It is also more than adequate for light video editing and should easily handle your photo editing chores. I am not a gamer, so you will need to look to other reviewers for their opinions on gaming. I do not think this laptop is aimed at hard core gamers. Neither heat nor fan noise has plagued me during my testing of this model. You should expect exemplary battery life, along with efficient performance. I can easily get a full day of battery life with my office productivity chores. I love this Asus. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Weight
    Cons mentioned:
    Usb-c ports
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Portable, high-quality, beautiful laptop

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verdict: I have been more and more impressed with Asus computers… Both their gaming laptops and productivity laptops are impressive. The new Asus Zenbook 14 laptop is no exception. It is compact but capable, notably with an intel Core Ultra i7, 16gb or RAM, and a 1TB SSD drive. The OLED screen is beautiful, and matches the quality, feel, and sleek design of the laptop. First impressions. This laptop looks great; I love the dark grey color. It’s thin and portable. The full HD OLED screen is also very thin with virtually no bezel, and it’s actually a touchscreen! It has a webcam with a privacy shutter (thank you!). The keyboard has lighted keys that feel comfortable and type quietly. At this size, the keyboard does not offer a dedicated numeric keypad, which is normal. The trackpad is very generous and works well. Setup was similar to other Windows laptops. Performance. I am quite pleased with this laptop… it brings a lot of things together very nicely. If you are not a heavy gamer, I think this offers compelling specs for a solid laptop for home, work, and travel. The intel processor is fast and tuned to better support AI functions. The screen is beautiful for work and media; full HD and 60hz refresh is plenty for a wonderful experience. Storage is fast and ample. And RAM makes multitasking easy for multiple programs, endless browser tabs, and streaming, all done simultaneously. At only 3lbs, it makes a wonderful travel companion. At 14 inches, it packs easily into a backpack, and "military spec" means that it will last a long time. The speakers sound good, and the webcam is HD quality with interesting additional features. Things I love. - Weighs less than 3lbs; it’s thin, small, and highly portable - Advertised to have 15 hours of battery life, so you can take on the road for all day battery - Windows 11, including copilot! - intel Core Ultra i7 with an integrated AI engine - Great multitasking with 16GB of RAM - 1TB SSD drive for fast boot up and plenty of space - Built-in HD webcam with a privacy shutter and built in microphone - Thin OLED screen (60hz refresh rate) with almost no bezel - Quality speakers and sound - Runs very quietly; virtually no fan noise - Comfortable and quiet keyboard with a large trackpad - Meets MIL-STD 810H military standards for reliability in the harshest conditions - Beautiful screen saver and new Asus logo Things I don’t love. - Only two USB-C ports (one used for power most of the time), one USB-A port, and one HDMI - No dedicated graphics card to support graphic intensive work or gaming, but the integrated card will support most light to medium requirements - The plug adapter gets noticeably hot Overall, this is a wonderful laptop that will meet most people’s professional and personal needs, minus for heavy gamers. Best of all, it is adequate for work, home use, and especially travel. The new Asus Zenbook 14 delivers quality. I highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Elegant Display with Superior Battery Life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL ASSESSMENT: After both my wife and I used this ASUS Q425M for 5-days, we are both blown away by this laptop, and totally in awe at how much technology can be contained in a less than 3-pound device. The 14” touch-screen OLED display performed flawlessly paired up with the new 13th generation Intel Ultra-7 EVO CPU with Intel ARC graphics. Although I prefer 32GB of system memory (RAM), the stock 16GB ran our daily tasks just fine without any resource issues. The 1TB of SSD (PCIe 4.0) is another nice touch and can be upgraded/replaced if you require additional storage capabilities. But the "pièce de résistance", is the 75 Watt-Hour battery, that ASUS states will last up to 15 hours, and I’m intended to believe that claim. DISPLAY: Personally, I was never really a fan of touch-screens, I thought most performed poorly, therefore I have always gravitated to a wireless mouse or using the stock track/touch pad. But after using this OLED 1920 x 1200 (WUXGA – 60Hz) touch display, I quickly bonded with the simplicity of use. The up to 500nits (HDR on, 400 HDR off) of display brightness is great for indoor use. And my default setup is HDR off, with brightness set around 70%, and that is more than sufficient for a bright viewing experience. KEYBOARD: Solid keys that do not feel mushy or cheap, have decent tactile feedback, and are back-lit (3 intensity levels plus off). No numeric pad, and I can live without one, that keeps the over laptop footprint small and portable while still having decent sized keys. But it would have been nice if ASUS included their “ASUS NumberPad 2.0" technology embedded into their large touchpad. And I am somewhat surprised that it wasn’t included at this $1k price range. CPU: The “Meteor Lake” AI Enhanced Intel® Core™ Ultra 7 Processor is one snappy CPU that is sufficiently fast enough for most all daily computing tasks. Boots up very quickly and awakes from sleep even faster. No doubt this CPU’s efficiency is a component in the overall extended battery life. No dedicated GPU, so high performance gaming enthusiasts should look elsewhere. MEMORY: 16 Gigabytes of LPDDR5x ram. I get it, these new memory chips are required to be soldered on the motherboard for their higher speed ratings and are not stick/module replacement upgradable. Therefore, if one is looking for, or requires 32GB or more ram, you’ll also need to look elsewhere. BATTERY: I’m still shaking my head in amazement over how long this battery will provide power in this 3-pound laptop. Now I have this setup for non-HDR use, keyboard backlight set to 33%, Display set to 70%, Power Mode = Best Power Efficiency, Battery Saver = Always, with Screen and Sleep set to Windows 11 default of 3 minutes to turn the screen off and sleep for both battery and plugged in. With those settings, Windows show 13-hrs 59-minutes of battery life remaining at 76% after some internet surfing (see picture). Not too shabby at all, and the best battery life I have ever experienced with using numerous laptops over the past 15 years. PORTS: Ok, I will acknowledge there are limited ports here, primarily due to space constraints. Only two USB-C’s (Thunderbolt 4), one USB-A, an HDMI 2.1 output, plus a headphone out jack. Note that one of the USB-C ports is used for charging with the supplied 65-watt charger. That being said, for daily use, the ports are appropriate. If there was one additional port, I could ask for ASUS to squeeze in, it would be a micro-SD card reader. But I can get by without it by using an adapter with the USB-A port. CAMERA: I normally do not see a need to mention a laptop camera during reviews. But because this is an FHD and IR camera, it will support Windows Facial Recognition for logging into your account. Sweet indeed! RATING: The ASUS Q425M 14” QLED Touch laptop earned a solid 5-Stars for its light weight, bold and bright display, fast CPU, and let’s not forget it’s extended battery life capabilities. And if you can catch it on sale, then add another Star… .

    I would recommend this to a friend