Customer Ratings & Reviews

I really like this laptop. The Best Buy salesman spent time describing the benefits of this system and others and left it up to me to decide from all of the choices. The system is fast and currently I have had no issues with performance. Battery is excellent.

Great product, looks very sleek and is light as a feather. I love the product. Best buy customer service, however, was slightly less lovely. I thought that Best buy customer service was a bit disappointing for me because the laptop is currently listed for $50 less than what I paid for it. Due to the return period being over, Best Buy reports that they are unable to price match with themselves on the same product. I get it, and it's also kind of lame.

Excellent laptop! This is my first purchase of an ASUS laptop. It replaced my MSI laptop which suddenly stopped loading Windows 11, even after reformatting to factory settings. I did not have time to wait/research a fix, so I purchased this ASUS laptop on sale. I am pleasantly surprised at its performance - very quick start and nearly immediate shutting down. I had an issue with product registration. I wound up registering the product prior to creating a My ASUS account. I personally think the step-by-step process could have been better, but it is what it is. The good news is that ASUS customer support was able to clear out my old registration, which allowed me to reregister under the My ASUS account. I had to provide documentation confirming my ownership of the laptop, but it was not too onerous. The one thing I would change with the specifications is 32GB RAM instead of 16GB. The laptop is always running anywhere from 60% of 70% of RAM capacity. My work laptop (and the MSI) has 32GB of RAM and that is what I used as guidance for my personal needs. Having said that, it does not appear to have diminished performance as my personal needs is mostly to open Word docs, PDFs, and use of the Edge browser. I sometimes open Excel, but with small worksheets. So, perhaps for my personal use, 16GB is sufficient. I also would not object to 1 TB of storage for the same reason as the 16GB-to-32GB, but I may not need it. Fortunately, I back up all my personal files, so when the MSI stopped functioning, I did not lose anything, other than time. I would buy this laptop again.

So far, this laptop has met the requirements I was looking for. Small, light, fast and brilliant screen.

This is an amazing laptop. The screen is gorgeous and the Snapdragon X Plus processor actual runs most things well. Everything felt snappy in windows. The battery life is also out of this world. 15+ hours of use with even more standby. I unfortunately returned it because I decided I wanted a higher resolution and touch screen.

nicely built hardware and extremely light laptop, packed with modern specs for daily productivity usage. Would be a lot better if this model is a touch-screen.

Its a perfect laptop for our use case. Super lightweight. Perfect battery lifetime. It has ARM processor with Windows 11 ARM so definitely there can be some limitation for specific SW, games etc. But for office, web based SW work is perfect and thats why I bought it. And as a bonus full AI support with Copilot+

Laptop is lightweight, fast and looks great. Only use to shop and for microsoft word

The laptop is extremely lightweight, display is awesome. Its completely recommended to the people who are looking for lightweight product.!

I bought this laptop for $466 via an open box deal and it might be the best electronic deal I've ever snagged. The Bad: The only negative to report is I bought the open box listed as excellent condition and it was not in excellent condition. There were some scuffs around the edge of the keyboard. I would have listed this in fair condition. But for the price I intend on keeping it. Also, this laptop is not touch screen if that matters to you. The Good: This laptop is light as feather, the lightest laptop I've ever held. The battery will last all day. I don't even need to carry a charger. The 14" OLED screen is perfect for me. It's bright, perfect size for portability and nice for watching movies or YouTube videos in bed. The keyboard feels clicky and responsive, I find it enjoyable to use. I was between this and a Macbook Air and decided to go with the Asus A14. I plan on using remote software to remote into my Mac Mini so I have the best of both worlds. Macbooks with similar specs would cost $850+. I would have paid much more for it and still been happy. My uses are relatively basic, web browsing, email, cloud based LLM, videos. I do not push this machine other than having many browser tabs open (which it handles fine) so if you have more demanding needs I cannot speak to its capability for that. I've read about the differences of the ARM processor, but it has not disappointed me at all. In fact it is lightning fast for my needs. I feel the Asus Zenbook A14 redefined what a laptop can and should be. I highly recommend for most people!

Really love the laptop and happy with buying it. Use it a lot for remote work and it works really well and has great battery

snapdragon processor is great. Very responsive. Like the light weight as well. Touch screen would be nice but at that price on sale it was a great buy.

Would recommend if your looking for a laptop to carry around that is not too big or heavy. The finish on this is very smooth you can feel it when typing. This has a snapdragon processor making it one of the most energy efficient computers out there. More than enough ram and storage for most usages.

Great computer so far. It has a good speaker, a clean screen, and good connectivity to my phone. It's worked great for me thus far.

I was surprised at how light this laptop is. I use this for business travel in a carry-on luggage, and it is half the weight of my previous laptop. It is just as powerful with Office 365 applications as my previous laptop with an Intel i7 CPU. I give it my highest recommendation.

Terrific battery life, unlike anything I've ever had - probably 20+ hours or more. Loads things really fast and charges super fast. I love it!!! Would recommend to anyone who needs a laptop for web browsing, taking notes, school, or work.

Initialy few websites opened on chrome crashed the whole laptop. But I did the windows update and then it has been any issues from then. I would definitely keep it.it is light, compact and good display.

I purchased this laptop for a family member going to college and she absolutely loves it! It arrived quickly, was easy to set up, is lightweight, and quite fast. Bonus - it was on sale at the time too. What more can you ask for?

This computer is ideal for travel because it’s super light. The snapdragon chip has built-in artificial intelligence that works before even going out to the web. Also, the camera and the sound recording are able to adjust for optimum performance on the fly.

Lightweight and Fast.. Easy to carry.. touch screen.. can charge with any USB-C