The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 459 reviews
Rated 5 out of 5 stars
State of the art
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
That's hands down the most beautiful laptop in the world! Everything, every single detail about it makes you feel good and screams excellence, from the chassis, keyboard beautifully lit to the incredible display, super crispy images, touchscreen so perfect and responsive that invites you to adopting s pens to draw and explore interactions once not so inviting, clunky or simply disinteresting. The performance and battery life are a closing combo that made me conclude: The best laptop I've ever came across in the pursuit for the best in class all-purpose laptop admittedly (in my case) aimed for work.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer strikes a great balance between price, features, and performance. The processor run programs smoothly, and quietly as long as you're not doing any heavy duty gaming. Though the Radeon 880M does an impressive job of running even newer games at lower fidelity. The screen size is also great considering how light this laptop really is. This is one of the lightest 16" laptops I have ever used, and I am glad that it performs well.
One of the biggest flaws of this laptop is the heat though. This laptop does get very hot. It may be the small body frame and internals, that it does not offer a great deal of ventilation, but when you there is moderate stress on the laptop, it gets real hot, and hard to use on your actual lap, so a cooler may be recommended. But if you can live with that, then I think you can be pleased with this laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all, the portability of this thing is really good! I really love the build quality and it runs extremely well. It does run KDE Neon (Linux) really well. Unfortunately, one major drawback for this laptop is that it gets really hot to the touch under light usage. I guess that what happens when you put a powerful processor and GPU in an extremely thin and light chassis. I burned my fingers typing on this thing under not even heavy workload! I ended up returning this laptop.
We do understand your concern about thermal issues. It is normal for laptops, with the same hardware configuration and regardless of the manufacturer, to generate more heat than normal while under heavy load especially while running system resource-intensive applications, WINDOWS Update and antivirus scan. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. Please ensure the air ventilations are free from obstructions to have efficient air flow for better heat dissipation. While running resource-intensive application, please ensure no other resource-hungry applications are running in the background, this will spike the temperature. The heat or temperature does decrease or normalizes once system resource utilization goes down. Additionally, try to setup power options inside Settings > Power & battery > Power Mode, to "Balanced" or "Best power efficiency" mode. Furthermore, ensure Windows, drivers, BIOS and applications are up to date, always. Should you need further assistance with the product, please email me at [email protected] and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Rated 4 out of 5 stars
Very Good Think and Light 16in Laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace my Galaxy Book2 Pro. It is very thin and light with great performance. Run hot though.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The screen is amazing, the speakers amazing, the only thing that isn’t amazing is the heating, after some time it starts to heat up other than that amazing overall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything looks clean and runs very well. It all runs quicker than my previous laptop and copilot is very easy to use. The ram is better than the average laptop in the market, and was definitely worth the price. Battery life is also great lasting me for all my classes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The display is gorgeous! The 16nch Full HD screen provides crisp, vibrant colors, and it’s perfect for streaming movies, editing photos, or even working on detailed documents. The narrow bezels give the laptop a modern and premium feel, and the screen’s brightness is great for both indoor and outdoor use.
As for the keyboard, it’s comfortable to type on – the keys are well-spaced, and the backlighting makes it easy to work in low-light environments. The battery life is fantastic as well – I can easily get through a full workday without needing to recharge.
What really stood out to me, though, was the overall build quality. The laptop feels sturdy and well-made, and it’s surprisingly lightweight for all the power it packs inside. Plus, it looks sleek and stylish, which is a nice bonus!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very good laptop for the price. The screen looks amazing and has great color rendition. It's very lightweight as well. The main issues are wifi connectivity and screen artifacts when watching video. The wifi can be fixed in the settings by reducing the seeking aggressiveness of the wifi card. The artifacts occur at low brightness.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Asus has really stepped up their game. I bought this machine coming from previously having a MacBook Air m4. The main reason was because of the display. I wanted a high refresh display at least. And this is up there one of the best displays you can get on any laptop. Turns out this was a huge upgrade in almost every way from the MBA. The chip is extremely fast, the build quality is amazing, the speakers are great, the trackpad and keyboard is really good, and it’s extremely thin and portable for being a 16” device. No complaints on battery life either. It really is a complete package. The only thing to mention is that since the design is so thin, once you put the chip under load, it does get a bit warm. Asus has tuned this machine to maintain high performance with minimal throttling. So unlike a MBA which does throttle to keep temps down with no fan, this machine is better for sustained performance. Result is it will get warm, but not hot. It’s to be expected though with the chassis being so thin and made out of aluminum, there isn’t a ton of room to dissipate heat. That’s the one sacrifice of such a thin design. It’s quite minor though and not a deal breaker in the slightest. I plan on keeping this computer for a long time and I couldn’t be more happy with my purchase.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Mainly use for software development, casual daily web browsing, and light gaming, It is a very sturdy laptop, premium quality and great battery life. When the laptop is under heavy load, it gets hot. But this is the same for all x86 laptops in this category. I might get a laptop stand to help with the cooling. Since I don't game a lot, so it doesn't bother me that much and I don't think you should buy this laptop if you game a lot. I didn't run into any driver/software issue, So for the few days I am using it, it is great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this as an upgrade from samsung laptop, and man its a great laptop, love the slim desing and the light weight. its color makes it modern and classy at the same time. the oled display is awesome with some glare noting a reposition cant fix.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'd been a lifelong Apple Macbook User who moved to Surface Pro's...then doscovered this Zenbook..which..seriously... beats them all..
Graphics...Processor...Memory...connectivity...backlit keyboard...everything!
I could'nt be happier and Best Buy ( whrre I had'nt shopped in years...gave me an amazing deal..the staff and management were sooo very helpful and educated on the products..
using the store credit card allowed me a number of rewards and I simply paid the balance in full on first statement!
I researched Sooo many comparible computers..this IS by far...the best I found at a price that could'nt be beat!
Cheers Aussie ;)
This reviewer received promo considerations or sweepstakes entry for writing a review.
This PC is a complete blend of Speed, fabulous vibrant display and slimmest laptop in the segment. It is currently the most powerful slim windows laptop available in the market. A perfect competitor to the MacBook Air m4 and MacBook Pro M3
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall it's one of the windows laptops that make me feel, oh this actually might be able to compete with the macbook. But in the end the machine runs hot and the fan eventually gets loud anyway. But this laptop looks fine, truly. And the keyboard typing experience is pretty good as well.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros:
OLED Screen
24GB RAM
I actually like the design and finishing on it (Personal preference)
Thin
Neutral:
Trackpad
CPU
Battery life
GPU
Cons:
Runs very HOT
I was excited to try the new AI chips. I was excited for the battery life and performance. But unfortunately battery life was the same as my 4 year old Lenovo that was the same price back then. Performance is fine. Nothing special. The graphics card was the biggest difference between this and my old laptop. 24GB of ram is nice for the price. The screen is nice. The other reviews are right, it runs HOT. Too hot for something that I don't keep on a desk all the time.
Thank you for sharing your feedback on the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions.
It is recommended to download and update the BIOS 309 and firmware for system performance optimization. For troubleshoot the overheating issue you're experiencing, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with getting the device repaied.
We do stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408003491-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support