Customer Ratings & Reviews

To get it out of the way, I only have 2 complaints with this laptop. The first is that the trackpad is a diving board style mechanical click that doesn't really fit in with the premium feel of the rest of the laptop. It's not bad by any means, but once you've used a nice haptic touchpad like the ones on newer Surfaces and Macbooks, all the mechanical ones will feel cheap in comparison. The second is that the keyboard backlight even at its lowest setting is BRIGHT, if they could tone it down a bit with a bios update or something then the keyboard would be so much nicer to use in the dark. Everything else with this laptop is amazing, the thinness of it is unbelievable, the performance is great, even good enough for some light games (at actually playable framerates with decent graphics settings), the oled display is really nice to look at and the super slim bezels make it look even more premium and allow a 16" screen to fit in a resonably sized laptop, and I love the finish on the top lid of the laptop. Ive seen some complaints about it be easy to wear down and when I purchased mine as open box there were a small amount of scuffs near the edges but sinc ei have been using it, I have not seen any new marks appear after sliding it in and out of a sleeve constantly.

Truly incredible machine. Great performance, with far more cores and multicore performance than the zenbooks with lunar lake core ultra processors. Low fan noise, great speakers, amazing build quality. Beautiful screen! 24gb ram a welcome upgrade over 16, as I often find myself using more than 16gb in my standard use cases, but 24gb is more than enough for now. Highly recommended! Some complaints from other reviews seem to have been addressed by BIOS updates from Asus as I have not had the same issues. Oh and.. 10 hours of real world battery life! Amazing. Get it!

Slim body, like the color, easy to move around with a case for good protection and also with software protection

This PC is a complete blend of Speed, fabulous vibrant display and slimmest laptop in the segment. It is currently the most powerful slim windows laptop available in the market. A perfect competitor to the MacBook Air m4 and MacBook Pro M3

bought this as an upgrade from samsung laptop, and man its a great laptop, love the slim desing and the light weight. its color makes it modern and classy at the same time. the oled display is awesome with some glare noting a reposition cant fix.

Solid Laptop for basic day to day work. Great screen, great pad. Often has screen lag issues. Overall great laptop but has issues with bugs.

I'd been a lifelong Apple Macbook User who moved to Surface Pro's...then doscovered this Zenbook..which..seriously... beats them all.. Graphics...Processor...Memory...connectivity...backlit keyboard...everything! I could'nt be happier and Best Buy ( whrre I had'nt shopped in years...gave me an amazing deal..the staff and management were sooo very helpful and educated on the products.. using the store credit card allowed me a number of rewards and I simply paid the balance in full on first statement! I researched Sooo many comparible computers..this IS by far...the best I found at a price that could'nt be beat! Cheers Aussie ;)

Great laptop. Excellent laptop, battery life is long, screen has beautiful colors, nice external design, my wife really liked it.

I can’t give a full review because I returned it. It seems like a decent laptop and every rep at Best Buy raves about it. However personally I was having problems with it freezing up and getting hot. Mine could have been a dud but I ended up going a different route as I wanted reliability. Shout out to the store for letting me return it 2days outside of the return window.

Great overall laptop. It is lightweight and has a great display. I wish there were more USB ports, and the brightness level seems to dip a bit, but is easily changed.

I love this laptop—it’s very aesthetic, the screen clarity is amazing, and the overall functionality is great. The only thing I would improve is the keyboard. It’s not very comfortable for typing all day long, and there’s quite a bit of unused space on the keyboard deck. I think that space could have been used to add a 10-key numeric pad. Overall, though, I’m very positively impressed with it.

Screen is amazing. Super light and has a Ryzen and loaded ream. Get it on sale.we paid 1000

This is one amazing laptop, but I have some caveats. First, it has crap MediaTek 802.11, and surprisingly, the 802.11b is a little bit weak. I can get reception while laying in my bedroom, but if I cross my legs behind the laptop, that attenuates the signal enough that it will cut out. Second, the laptop is thin and cool MOST of the time, but charging heats up the battery A LOT. I wish there were a "trick charge" option. A lot of people buy this laptop expecting it to be an iGPU/APU gaming powerhouse, but it really is limited to 28/34w of power, so the 370 model is not really faster than the 365 model, and I got the 365 model because I mostly need a glass typewriter with a huge screen. The screen by the way is FANTASTIC (the nicest I have seen in my lifetime, and we have a $1200 Vizio Quantum X TV), and the performance and energy savings of this laptop are AMAZING. What is a problem, though, is bugs in windows 11, and you cannot downgrade to Windows 10 to get a stable OS because nobody is supportings Windows 10 on these AMD 300-series AI processors.

The display is nice and it is light. Wifi has intermittent brownouts, sometimes it completely disconnects which can only be fixed be a hard power off. Touchpad occasionally goes crazy and becomes hypersensitive. Putting it to sleep fixes this. I have had 2 or 3 times where it completely shutoff (while plugged in). It runs hot when watching videos. I wish I had returned it and waited for an Intel Lunar Lake laptop.

The screen on this laptop is beautiful, it is very lightweight, and can run adobe illustrator and other programs I need it to run. Very happy with it!!!

A lovely laptop, actually smaller in person. The screen is fantastic, and illuminates from a very wide angle, but it is a bit reflective. SO happy to find an open box of this, so willing to drive 90 mins up to Erie and glad that I did. Much more powerful that my PC which was no slouch just a few years ago. I haven't really experienced any overheating but I use it on a desk.

Despite numerous lukewarm reviews I am very happy with this laptop. I upgraded it to windows 11 pro and also installed a WD SN7100 2TB SSD. I use it with an expansion dock through which I connect an external 4K Monitor. The only complaint I have is that the ASUS drivers seem a bit dodgy. The monitor sometimes doesn’t receive an HDMI signal after hibernation? Hopefully ASUS will address their deficiencies going forwards. I use a (fairly powerful, slightly noisy) cooling pad to address the heating that folks talk/complain about and it keeps my CPU temperature comfortably in the 50s. Overall I’m very happy with the laptop. Beautiful screen and a decent selection of ports.

Really good product. The only complaint was an screen Failure but the best buy team changed the damaged device without hesitation and the new one its perfectly working

Laptop is full of features and great value for money. Great screen. However, biggest issue with this laptop is heating while charging. It get worse when you are working and charging simultaneously. Asus need to work on cooling systems especially laptops being sold as AI compatible.

Nice oled 3k screen, ok for gaming but not high fps, better is good last long. Slim and stylish,