Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12250376
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Asus Zenbook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific laptop. I got lucky and bought it on sale. You really save with Best Buy.
I would recommend this to a friendAsus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am actually in love with my laptop. It’s very sleek and fancy. To be honest I prefer it to the macbook that I had before.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very helpful and friendly associates, answered all of my questions
I would recommend this to a friendBattery life is subpar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is thin light and vibrant. Only problem is the battery life. It can barely make it through 5hrs
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Huey,
We regret to learn that you are experiencing battery draining issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2408003491-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ: Troubleshooting - Short Battery Life (Rapid Battery Drain) https://www.asus.com/support/faq/1043914/
Great product with state of the art features!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved this laptop. Its powerful processor and neural processing unit caught my eye. I also liked the OLED display, which takes video playback to a new level from a laptop perspective.
I would recommend this to a friendLaptop review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the battery life has been great, screen resolution is nice and its fast with multi tasking.
I would recommend this to a friendLaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and excellent service. The quality of the product is great
I would recommend this to a friendGreat computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer. OLED screen is bright and sharp. Very light for travel. Machine is fast with Aton of storage space.
I would recommend this to a friendAsus Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery good item description. Very good quality item and packaging.
I would recommend this to a friendNice but might have a potential issue.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design is impressive. I like the thinness and performance. However, I don’t know why the swap from battery mode to plugin caused a system failure. Then, I was unable to turn on the device for a long while, so I had to return it.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Louis C,
We sincerely apologize for the issues you've faced with the ASUS Zenbook S 16 Laptop and for the inconvenience this has caused. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2408003491-0018" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great but needs more keyboard backlight settings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS is missing the mark on the keyboard backlight for this laptop. All 3 settings are way too bright and uncomfortable to be used at night. I just want to barely see the keys at night not be blinded. Needs an update to give 1% backlight. Screen glare could be better. Everything else is great
I would recommend this to a friendGreat! But not as good as other brands i have had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. That being said I gave 4 stars because 1) It doesn't have the 10 key buttons 2) It seems to come with One Drive. Which I did not want. 3) Some navigating seems more difficult than all my old PC'S.
I would recommend this to a friendWorth it when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed great and it had an amazing sale on it when i got it
I would recommend this to a friendExcellent ultra thin laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Runs very smoothly and it's very light and easy to travel with
I would recommend this to a friendRecommend this laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, don t lag, great quality of the screen, i do some light gaming don t have any problems!
I would recommend this to a friendAsus laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one overheated had to change it. The new one is working ok
I would recommend this to a friendSHOULD HAVE UPGRADED MUCH EARLIER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LIGHT , QUICK, CAPABLE. I CAN KEEP MANY SITES OPEN WITHOUT ANY SLOWDOWN. NICE MACHINE.
I would recommend this to a friendgood but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this laptop very much except there is a problem with its speakers. They stop working for some unknown reason. I have to restart the computer to get the speakers to work again. It has been inconvenient during Zoom meetings
I would recommend this to a friendBest Laptop 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best laptop of the year 2024. best design. Track pad is really good. sleek design. The only thing that can improve the annoying fan noise that I get sometimes.
I would recommend this to a friendNice computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop recommend this product high quality
I would recommend this to a friend