Customer Ratings & Reviews
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- Model:
- UM5606WA-S16.R3651TB
- SKU:
- 12250376
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Cons mentioned:Heat dissipation
I love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love design and functionality. No issue so far with overheating.
I would recommend this to a friend - Pros mentioned:Screen quality
Love it so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop I’ve had. Very sleek and stylish. Will recommend this Asus brand to anyone.
I would recommend this to a friend Excellent ultra thin laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop. Runs very smoothly and it's very light and easy to travel with
I would recommend this to a friend- Pros mentioned:Overall performance
Say bye to the Macbook Air!! Asus did well!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop! Had a Samsung galaxy book 4 pro before this and it had problem after problem. You will not be disappointed with this Asus Zenbook!
I would recommend this to a friend - Pros mentioned:Screen quality
Asus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer! amazing display and with all the new technology,highly recommended.
I would recommend this to a friend A SOLID BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop offers great value for the price—it's both stylish and sturdy. You really can't go wrong with this purchase. My only wish is for a firmer feel to the keyboard.
I would recommend this to a friend- Pros mentioned:Overall performance
asus computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and meets all of my needs for home use
I would recommend this to a friend - Pros mentioned:Overall performance
Asus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfull product, how i suspect , i recomend but in the Store , the employer explain me all i want to know about this computer ! Great atención !
I would recommend this to a friend - Pros mentioned:Overall performance
Execellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Execellent me encantó es perfecta la recomiendo al 100%
I would recommend this to a friend Avoid
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Zenbook S16 is built on an unstable firmware stack — EC, ACPI, and I2C constantly fail in different ways, and ASUS’s forced power‑management only hides the instability instead of fixing it. Every reboot brought a new failure, making the laptop impossible to rely on. This isn’t a stable product — it’s a rotating set of problems.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear GraysonL,
Thank you for sharing your experience with the ASUS UM5606WA Zenbook S16. We sincerely apologize for the instability you encountered with the firmware and the frustration this has caused. We understand how important reliability is in a laptop, and we regret that the product did not meet your expectations.
To further investigate the issues you described and explore possible repair or support options, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our specialists will assist you with diagnostics, troubleshooting, and warranty services if required.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2407040629-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Asus zenbook 3k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an awesome product, excellent performance, the degada display feels amazing, as well as the exterior appearance.
I would recommend this to a friend - Pros mentioned:Screen quality
Daniel D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful purchase. It has everything we need and more. Lots of new features, and great display and color
I would recommend this to a friend - Cons mentioned:Heat dissipation
Defective ASUS laptop(s)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I generally like ASUS laptops, but I had a bad experience, actually several, with this one. The first one I bought constantly overheated. GeekSquad tried to repair it but to no avail, so they replaced it. The replacement had a bad motherboard, so that got replaced as well, but with a different brand. The odds of getting 2 bad ones should be fairly low, so maybe there is some issue with this particular model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nancy,
Thank you for sharing your experience with the ASUS UM5606WA Laptop. We sincerely apologize for the repeated issues you encountered with overheating and hardware failures. We understand how frustrating it must have been to go through multiple replacements, and we regret that this affected your experience with our product.
Your feedback is very important and will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2408005206-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Asus Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase for what we wanted . Has all the memory and operating functions we need. And Asus is a great brand. And it was on sale! Thankful to have purchased it when we did.
I would recommend this to a friend- Pros mentioned:Processor speed
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Condition and High performance. Only disadvantage is not 360 except that all are good and new AI processor. Good graphic card.
I would recommend this to a friend Thankful student
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This location was so helpful. I had water damage in my laptop during finals week and needed to get at my notes. The assistant helped with that and helped me pick out a new laptop that met my needs.
I would recommend this to a friendVery nice, fast, responsive laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this laptop.i bought it for business use, however it has what is needed for gaming.
I would recommend this to a friendZenbook Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really mid, don’t think it’d worth it at all unless it’s on sale, and I would recommend you trying to get protection on it since it’s breaking on me already
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear GR2Z,
We’re sorry to hear that you’re experiencing difficulties with your device being stuck on the ASUS logo screen. we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2408003491-0029" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ-Stuck on ASUS/ROG Logo Screen During Boot https://www.asus.com/support/faq/1042613/
- Pros mentioned:Processor speed
Excellent purchse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent computer, fast service, versatility connections
I would recommend this to a friend - Pros mentioned:Overall performance
Best in class!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect laptop you can get in this configuration and price.
I would recommend this to a friend
