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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, sound quality, and range as significant advantages of the 3 Handset Connect to Cell Answering System. The call blocking feature and other functionalities also receive positive feedback. However, some customers have expressed concerns about the battery life and volume. Additionally, a few users have noted issues with the caller ID and the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,154 reviews
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely hated these. I purchased these for my parents (they had Panasonic before) and they are horrible. I can’t even figure out how to use them. Also my mother threw away the packaging from Best Buy so they can’t be returned. Lesson learned. Not a fan of AT&T or Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and so many bells and whistles it's too complicated a phone if your looking for a basic phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design logic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone system i have ever owned. Can only retrieve messages from base unit, not other phones. Large central button is not to answer phone, but it blocks calls from that number. Takes 2 buttons to answer. I returned it and bought a Panasonic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound. Functions are not easy to use, VM only shows up on phone, does not give alert signal. Bought this one to save $!0, wrong choice on our part.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No call screening feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed there is no way to have call numbers announced. These days, screening for far-too-numerous spam calls is an essential “Must-Have” feature. When we realized the basic feature wasn’t included, I returned it to a store. I really compliment BB for excellent customer service.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone volume too low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume level was too low. I returned the set and got a Vtech which worked fine, and, cost less!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unhappy with phones. Unable to person when call is incoming and sometimes when making out going calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stops working after 30 minutes on the phone. some callers cannot reach us as the phone does not ring. Will not buy this product again. After only 4 months it needs replacing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AT&T 3Handset phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone dropped calls; party could not hear me when I speak.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hearing keeps going out , I have to reset the phone Constantly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard phone to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up. Many features but hard to find basic tasks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied . Cannot make outside calls not receive messages.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones were for a elderly persons use. Not east to hook up or use. Directions very confusing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AT&T product was more of a toy that is cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very cheap product.... charging stands failed to hold handset in place.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just okayI will not purchase another cheap cheap cheap cheap cheap

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the distance you can travel from that hand base is longer than my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is outstanding! Loud and clear! Perfect for those who are hard of hearing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AT&T PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to return few days after we bought , not a very good quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. Not as user friendly as the previous……..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too hard to connect in phone (not happy at all)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time trying to get phones running. Book has directions but they are over 100 pages to read. I am 71 yrs old. My neighbor had to come over to connect for me. But I still do not have it working as it should. NOT really happy with these phones. I wonder can I return them back?

    No, I would not recommend this to a friend
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