Customer Ratings & Reviews

I let go of my old phone, and I miss it every day since I installed this product. Lesson learned, do not fix what does not need fixing. I miss my caller ID, this phone does not have it. So what it ring when I receive a call on my cell? It does not do anything for me! There is an echo, every time I'm on the phone I get scared somebody is listening to my conversation. I have each unit placed on three different floors in my house, I keep moving them around because they cannot find the base. I'm on the verge of throwing this phone away because I can no longer return it!

The phones are really good. The only downside is it only lages the main phone.

This phone system has enough annoyances that I'm wanting to get rid of it after a year. First the good: Sound is decent. The bad: * It's supposed to be "full-duplex". It's not. When I talk, the speaker is muted so I can't hear the other party * The talking caller ID feature, one of the main reasons why I bought this, is terrible. It's not very clear, and it can't pronounce anything properly (at least in English). I get better, clearer pronunciation in my 11 year old car system. * If someone calls and just hangs up, it records it as a message. So I have to plow through dozens of empty messages all the time. * When trying to delete these empty messages, if I don't time pressing the message delete button just right, the message doesn't get deleted. * The menu system is very complicated * If the key tone is enabled, it can't keep up if you enter a phone number too quickly. It then will drop digits you think you entered. * When entering a number, the handset tries to insert dashes to make the number readable (area code-exchange-number). It's only readable AFTER the entire number is entered. While entering a number it's hard to figure out what you're looking at because the hyphens are in meaningless places. * Redialing a previous number is needlessly complex. Redialing the previously called number should be one key press. I'm not using the cell phone/bluetooth feature so I can't speak to that.

It’s a good day phone but the price could have been better.

Had these phones a month ,so far I like these phone .The phones have many features some I haven't taken advantage of,big improvement over my old phones.Big numbers and screen are great for my aging eyes.

Works as advertised… I would definitely recommend…

Directions for setting up were not intuitive; took too long. Once set up a good product.

I got this model to replace an old AT&T wireless phone system in which the handsets and charging bases were getting buggy, and replacement handsets are no longer available. This new model was top rated by Wirecutter, which is usually a very good source. It could be that I got a dud, but none of the handsets will store numbers, operate a directory, or download from my cell phone via Bluetooth. They are connected to the base, because as plain-old phone handsets, they work fine (incoming and outgoing calls). But if you try to access the directory, whether to store a number or look one up, you get "Unavailable, no power at base" and the handset then loses its time. This is with everything fully charged. Per the trouble shooting section of the manual, I have tried unplugging the base, removing the batteries from the handsets, letting everything sit, then powering back up and letting them reconnect. Same problem, this does nothing. The Bluetooth download feature (that is supposed to let you download a directory from the cell phone to this phone system) similarly does not work: it starts, then stops every time.

I couldn’t set up the phones because they were not compatible with my Apple I-phone system 12. So I cannot have the falsely advertised pairing of my cell phone and home phone. System 12 has been out for years and AT&T has not kept up with their technology promises. They should be penalized for lying. My phone was eventually set up without that service.

After purchasing the phones we realized that they were not Going to work out for us so we returned them for a set of Panasonic phones

The phones are serving the purpose. It was easy to set them up. The ring tone is pleasant. The screen is readable and the buttons are large. I haven't the feature of connecting to cell.

Our biggest problem is just being able to get the phone set to where it rings 3-4 times before going over to answering system. Rings twice then goes to answering system.

they work great I like that they have so many handsets one for every room

Great phone and answering machine. It replaced an older AT&T phone and answering machine.

I like that it blocks all marketing and spams calls. Relatives ask me where did I get the phone. They want one too.

I mostly use the phone with the speaker phone capabilities. The sound is okay, a little tinny. There is a 1-2 second delay when you press the numbers on the keypad and hear the beep they make. This is very annoying to me. Someone rated this phone as a top contender, which is why I bought it. It is far from that.

This is the second time we have purchased AT&T land line phones. Our last purchase lasted about 12 years.

We like them. It is hard to figure out the different things the phone can do but we are figuring it out.

Seems to meet the modern day ticket! Much improved over my decade plus set! Now if I could just figure out how to make the missed calls notice disappear!

These phones have been a great replacement. I am able to have more security. The phones were also inexpensive.