Customer Ratings & Reviews

Tactile feedback is poor on keys. Some features require too many steps.

An average quality product. Voice quality is not sharp.

Easy to set up. Works good, contact list could be easier to use.

2 weeks return time causes me to not want me to shop at Best Buy. I still cannot make this telephone system to work and am losing calls daily. Ugh!!! Now I have just lost $70+ dollars and have to buy another at a different store.

phone does not work charge battery brand new dislike

answering machine does not work right, I would like to return it, how do i do that?

most complicated phone ever, requires multiple steps for simple actions. Some of the steps aren't stated clearly in the instruction pamphlet. Is prone to making loud sqealing/ringing noises when certain actions are performed. I hate it.

They seem to be a good replacement for the ones we had.

AT&T has proven once again they cannot make home phone. The call block feature does not work. When a number is put in to dial and you decide wrong number you have to backspace to remove. The customer service line suck and is no help. Now I’m stuck with a product that sucks!

This system has many functions but it not easy to set up. I purchased it for my 92 year old mother who does know how to operate a computer, iPhone and Kendall but this phone is way to complicated. I am wishing I had not bought it but will make due.

very complicated to program the blocking features.

it is ok ! do not know if i would buy again ! ronda

Its ok it gets the job done really dont care for it

I have a hearing problem, and people tell me they cannot hear me. We have made adjustments by calling AT&T and continue to have issues. Not sure if it is me, or the product.

Was not satisfied with my purchase, the phones weren't working correctly. Could not return due to your short return policy. Had to pack them up and mail to the manufacturing company. Costing me postage and time. Would have been easier for me to return to the store. Had them less than a monrh.

Bought this product in March'23. First hand set stopped working by end of May'23. 2nd handset stopped functioning in July'23 and 3rd one acting up. This product is a true electronic garbage. Don't waste your money on this.

My husband and I are both in our 90;s so we are having trouble with the new set. Right now, it says we have 5 missing calls but I can't find them. The message on the home base does not show I have any calls. This is a home phone. I don't do pictures.

Avoid this like the plague!! Purchased and set it up. Worked fine for about 30 days then we encountered an issue where I could hear callers but they couldn't hear me. Hummm ... OK - took it back to Best Buy and they ordered me a replacement (was in the extended return window thankfully!). Set up the replacement unit and it worked great until yesterday when the exact same problem occurred. It's been 60 days since I received my replacement and I'm outside the return window so I'm stuck with a worthless non-working phone system. Once is a problem - twice the same issue is a trend. STRONGLY recommend you avoid this phone system

Tried out first time with talk feedback in phone of person talking to. AT&T trouble shot and was unable to get it working properly. They told me to return it to Best Buy and exchange it probably something not good in set. Second set was same problem after having a tech fellow set it up for me and became tired of calling AT&T and spending 117 minutes on phone to try to trouble shoot it. Got tired of trying and took second set back and got refund. May try another set by a different manufacturer later.

Though the system claims to be "expandable" (needed 6 total handsets), I returned these after purchasing and looking for extra handsets (not available anywhere including BestBuy, which I would think should stock handsets for an expandable system they sell)! I had an even worse experience with the first Panasonic system I bought (manual states non-existent part number for expansion phones)! I ended up with VTech, which is really, truly expandable!