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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers find value in the exceptional sound quality of the Maxwell Over-the-Ear Wireless Gaming Headset. Many describe the audio as phenomenal, particularly when listening to music. The headset's performance in this area is frequently praised. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great sound, heavy clamping force

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy headset. Sounds way better than the nova pros but i ended up giving these away. I rather deal with lesser audio quality than uncomfortability. These are really heavy and had to return wicked cushions bc it made it worse, which is a first. If Audeze/ sony makes a lighter pair with similar audio quality, ill be ordering but for now i cant. Also cant ignore the widespread quality control across users with those delicate planar drivers

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing sound but HEAVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently spent some time with the Audeze Maxwell, and I have to say the sound from the planar magnetic drivers is truly something you need to experience to believe. The clarity, detail, and depth of the audio are unlike anything I’ve heard in a conventional headphone — every note feels precise, with a spacious soundstage and incredibly natural tone. Music comes alive in a way that makes listening immersive and utterly engaging. That said, the headset is quite heavy, and over longer sessions it can become fatiguing. Because of that, I don’t use it as much as I’d like, despite how phenomenal it sounds. The build is excellent and feels premium, but the weight ultimately limits how practical it is for everyday listening. In short, the Audeze Maxwell delivers an extraordinary audio experience, and for anyone who wants to hear planar magnetic drivers at their best, it’s worth trying — just be aware that it’s not the most comfortable option for extended use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound and comfortability, mediocre mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. The only downside is the mic isn't outstanding, which at this price, it should be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was working great when I got it. After a week of use I decided to update the dongle and headset. It worked good that same day. The following day however the dongle wouldn't connect to the headset. I tried to hook it up to 2 other pc and none would connect to the usb dongle. The dongle did respond with lights to go into pairing but would not connect to headset. The bluetooth still worked but if I am gonna spend this much money I would like everything to work. I decided to return this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset The best headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     oh my God, I cannot believe this this headset is the best headset for FPS gaming  I had every headset I had Astros 50. Logitech light speed these are made for PlayStation five I really enjoyed this purchase. I can hear enemy footsteps miles away and stories are very good and Chris I’ve been through 20 headsets  sometimes when I’m playing they think I’m cheating

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audeze Maxwell for the win

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset out there fr. You can hear everything from like a mile away.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Almost Perfection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said? TLDR this headset is hands-down amazing. Let me break it down for you, if you're interested. I have tried a ton of headsets. Arctis pro wireless, Nova pro wireless, Sony H9, Sony Pulse 3d, Astro A50 (not the X) etc etc. There is something amazing about these Planar magnetic drivers. They sound incredible, compared to the rest. (Nova being closest in sound quality imho). But I use the headset for PS5, and no other headset works as well as the Sony H9 for the PS5 that supports full features etc. The H9 is really hard to beat, so that'll be the benchmark I'll compare against. First off, let me say the positionality I get from the Sony H9 headset in FPS games is amazingly well done on the PS5. The 3d sound is awesome, and it beats the Maxwell in this category hands down. The flip-to-mute mic and full feature set to work with PS5 makes it an easy choice. But the Maxwell has much better build quality. It's a solid headset that weighs about twice as much. The H9 is more comfortable, with better positionality, but lacks EQ functions & the sound is warmer with less fidelity in the high frequency range. The maxwell performs EVERYWHERE, including sub BASS which comes out clear with amazing mid-range. The earpads and clamping force take a week or two to get comfortable. The H9 battery lasts about 20 hours. The maxwell lasts 80 REAL WORLD HOURS. I can't believe the battery life. It will last most people a month or more. Simply incredible battery life, and I'll take the trade from it's extra weight. The weight doesn't make it uncomfortable, though. Just don't try doing activities while wearing. The mic has AI noise cancelling, which works great. Nice when you're munching chips with friends in the party. There is no noise cancelling from the environment, though. So the Sony H9 wins in that department, but the mic will pickup everything & it will annoy your party mates. So let's talk about the bad for a moment. The weight and overall comfort are not among the best I've used, though not bad by any stretch. The Mic has a sidetone function which has some feedback that you can't get rid of unless you set it under 20% (which you can do on the app on the fly!) The boom mic can be disconnected, which allows the internal mic to be used instead. Quality is only slightly worse, but you lose the AI noise cancellation feature. The headband isn't infinitely adjustable like some other headsets, but is more of a "set it and forget it" solution. I like it, but some may not. Lastly, though there is multi-device connectivity, it isn't simultaneous. The Sony H9 can be connected to the PS5 and your phone, which makes watching youtube shorts between games a breeze. The Maxwell can only receive audio from one device at a time. Lastly, the dongle gives you great range and connects to the PS5 through the USB-C port. If you happen to buy the Xbox version, you'll need to use the USB-A conversion cable for some reason, or it won't work with PS5. The chat/game mixer doesn't work on PS5. However, you can quickly adjust chat/game mix as well as volume if you have a DualSense Edge controller by holding the little function button down and using the D-Pad. If you have an EDGE controller, it makes the decision to buy this headset even easier. The EQ options in the phone app are great, and give this thing a ton of flexibility. It's the best sounding headset I've ever used. I'm keeping this one, and I highly recommend it. It's better than the Nova Pro, better than the A50, and better than the H9, even if it lacks the features of the H9 like noise cancellation & chat/game mixer on the headset. But hey, at least the mute button on the controller will work ;)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset you’ll own.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve never had planar magnetic driver-based headphones, you’re missing out. The construction of the Audeze maxwells are sturdy and has a quality feel. The audio quality and soundstage is where this headset shines whether it’s for games or music. The directional accuracy may not be as pin point as some other headsets but it’s no slouch. Some people gripe about the volume of the headset but it’s loud enough in my opinion which results in long session comfort. The mic is good enough. Best gaming headset in my opinion. Near audiophile quality. Battery life is crazy long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    really long battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality on the headset is incredible but that's not what makes this thing great. the battery on this thing lasts for so long I forget that I even have to charge it. i've owned it for a while now. and it hasn't degraded at all. Things I don't like, it's heavy and can get uncomfortable after several hours and the adjustments are durable but only have two sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very contortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones blew me away! The sound is crystal clear with deep bass and great noise isolation. They’re very comfortable, even during long listening sessions, and the battery life lasts for hours. Perfect for music, calls, and workouts. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Incredible sound, comfortable and quality headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible headphones. I tested the Pulse Elites before these and they both sound pretty much the same. I'm no audiophile, but compared to the Pulse 3D, you can really tell the difference. Aside from the sound, the comfort and quality of the headphones are top notch. They are heavy though. I tried them for a day when I had a flight and every couple of hours, I'd have to take them off. At home, however, I can sit with them for longer with no issues. Overall, well worth price. Especially since I can switch between my ps5 and other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounding gaming headset. Period.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible gaming headphones. These are the ones to get if you're looking for that rich deep bass or if you're looking to replace your surround sound theater system. They're that good. Other headphones felt like you were hearing gaming headphones. This feels like you're hearing a surround sound home theater system. I haven't tried the mic yet but from video reviews I hear its just fine. They're a tad on the pricey side but if you're looking for that speaker replacement and total sound immersion for your games and movies or even music on your PC or laptop these are it. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Maxwell Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones check all the boxes. They sound good, the noise suppression is great, and the 80 hour battery is no joke. The design feels sturdy and there is some heft to the headphones, but the strap makes it so it sits comfortably on your head. These headphones are great for someone who's looking to go a step above in the headphone market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Heapdones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for gaming but have only used them for music so far. The build quality is supreme and comfortable. If you are a bass enjoyer like me then these headphones will take some getting used to. You can definitely hear the bass and it is nice and clean, but you can’t really feel it if that is what you are into. However I began to appreciate a clean crisp bass over thumping headphones. Both bass styles are good but with the mids and trebles sounding so good with this headphone, the bass performs just fine. You can hear everything with these headphones and i felt more immersed into the music. Just waiting for the PS5 pro to put these to the gaming test, which I expect tbe Maxwell’s will knock out of the park.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    THE Perfect Headset

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is THE best headset for audiophiles, game enthusiasts, and everyone in between! The audio is simply top notch from Audeze. The 90mm Planar Magnetic Drivers really excel in this headset. Comfortable headstrap and earpad combo!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound amazing , weight of headset doesn't bother me at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds great but, lacks visual clarity comp play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the sound quality is amazing like I didn’t understand what people meant by “wow best sounding headset” but I do understand now. Listening to music on these is like a totally new experience. But, I bought these for competitive play and I just couldn’t hear footsteps and pinpoint where people are no matter what I can guesstimate but that’s as good as it gets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best !!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I ever have ! the feeling that everything that is happening is around you, clear sound, deep bass. this is a headset for connoisseurs of sound in the game, good for single-player games and multiplayer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was without a doubt a great sounding headset, however there are several things I want to point out. Pros: Audiophile sound, comfortable, bluetooth, good battery, and good mic. Cons: this one for me was the reason I decided to go elsewhere, the mic monitoring has an awful amount of feed back, even if you turn it down very low. I Have the astro a50x and even though that headset also has feedback, it is far less. Also the software is mediocre. sometimes disconnects, so i think that Audeze needs to go the mixamp route, those little usb sticks dont cut it for pro wireless headsets. If none of the cons bother you than this might be your headset, however I believe the headset should cost $200 at most, the price point is hefty for what it doesnt offer. 4/5 good but not great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming yet still has studio headphone design. The planar magnetic drivers at this price and build quality is very good

    I would recommend this to a friend
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