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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 114 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about how easy it is to use and how it works well on multiple devices. They also appreciate the price and the protection it offers. However, some customers have mentioned that the installation process can be tricky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-114 of 114 reviews
  • Rated 3 out of 5 stars

    Good but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best software. Might be better off with the windows defender system or the geek squad protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My computer doesn't seem any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer already ran very slow, and I don't think it's running any better now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal! I'm using it for all my devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is hard to installed in tha laptop is

    No, I would not recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Forget It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 hour of trying to install it, it would not initialize. I spent another 90 minutes with phone help and remote control and they could not get it to work either so now I have no protection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wouldnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tried to install using the easy three step activation but after entering the code for product it instructed me to call AVG directly. I did and they said there was a problem with my install due to somebody using my IP address. They could solve the problem if I buy this other product for $99.00. No thank you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asked the associate in this department for help with an internet security program. He told me this is a good one. Well, it is actually a 30 day trial for internet sercuity. Total waste of money. The package does not describe the internet security component as a trial. Worst purchase ever.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't see any difference in this and the free app in goggle play for smartphones. I also downloaded this program on my windows computer. After doing so, my web bowsers would most often not load. If they were able to load they were not capable of opening web pages. I eventually uninstalled the program and my computer began working properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to cover all my devices after asking if IPhone and IPad were covered . However when I tried to install found out only Apple computer was covered not their mobile devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Internet security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item because I was told my Apple mobile devices would be compatible. It only covered Android mobile devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the fact that I have to call some guy to get to work who keeps calling me weeks after

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AVG Ultimate Antivirus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a tech savy guy, I believe anybody roaming the internet should always have some type of paid antivirus whether it be free from a ISP or free with your PC purchase or got it cheap from a sale. Never buy when its at full price tho, any antivirus that suit the amount of devices you have should work fine. Don't forget to grab Malwarebytes along to get complete protection. AVG ultimate was DOTD and my current AV was expiring soon, so good timing!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AVG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always like AVG, but purchased this thinking we were getting all that it stated and when we went to use the tuneup option it said we had to pay an additional payment. Not happy with this part, thank goodness we just got it when it was on the "deal of the day" instead of paying the full price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ULTIMATE GARBAGE...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as part of a DAILY DEAL offering after TRYING to install & getting it to work (60+ minutes) ------------------- it did all sorts of CRAZY THINGS to my computer ------------------- I gave up and needed to RESTORE my computer (luckily that worked and I was back to normal) --- I have too much information on my computer to leave in the hands of a cheap - nonworking - security system

    No, I would not recommend this to a friend
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