The coolest tech for the best mom everMother’s Day is May 11.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the One - PlayStation Edition (Lightning) - Mobile Gaming Controller for iPhone for its portability, ease of use, and compatibility with various devices. It is seen as a great gift and is comfortable to use. However, some customers express concerns about the subscription requirement, price, connectivity issues, and occasional lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,328 reviews
  • Cons mentioned:
    Connectivity, Price

    Rated 5 out of 5 stars

    Disconnect HDMI cable from Console! Trust Me!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great! So I will rate it 5 stars. When it comes to connections and lag, I found that physically removing the hdmi cable from the console SIGNIFICANTLY reduces lag and performance. My experience using the backbone at home is an overall 8/10. I've tested at work with AT&T 5G and the performance was on the poor side. I work at a mall and at the time it was the weekend before Christmas so I dont know if the amount of people in one area was the cause for this. If you're gonna be connected to a good wifi connection when away from home with good download speeds, then I say you're good. Although if you're traveling and plan on using your 5G, I'd think twice before purchasing. I'd also like to note that $100 is pretty steep for a controller in my opinion that doesn't have any vibrations at all. The backbone app is not amazing. I only use it to get to my PS5 remote play app. ----------- If anyone is wondering: my download speeds at home vary throughout the day. I get anywhere between 80-150mbps. Upload speeds are roughly 30-80mbps. I live in a rural area so my options out here aren't great. Mentioning this in case is it all helpful to folks in my situation. If you have speeds greater than mine, I'd say your Remote Play experience will be great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Lowkey Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really exceptional for what it is, i have downloaded iGBA and Delta and PPSSPP, it kinda turns your phone into an emulator wizard. As for the product, its aesthetic and clean, the buttons could be little better but the phone clamp is actually the best part you wont feel that its a third party accessory. My recommendation give it a try then make a decision

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Honest Review From an Average Dude

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer - I’m not a professional on any items like this, I’m you’re average dude who had a Best Buy gift card and used it. Product feels nice to use, it’s what you’d expect for the price tag. I liked the PlayStation button layout because that’s what I’m used to. It’s all great until you realize that the library for mobile games that are actually enhanced by this device basically consists of just Cod Mobile and maybe Apex. Then suddenly you don’t feel like it’s worth $100 anymore. The subscription that comes with your purchase, the one that wears off in a month to a service that you’ve already paid $100 for, also takes away a chunk of rating that a shortcutted screen recorder button doesn’t earn back. The subscription should have more to offer, give you more time free, or maybe even be free for it to be worth it money. Still cool for what it is, but I personally wouldn’t recommend anybody else get unless they have money to burn and are fairly set on this product. My Final Verdict - A 7.5/10 (As a PS, the subscription to the app and the app itself gives you free limited access to some other recurring subscriptions like 3 months discord nitro, which is pretty nice).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Backbone PlayStation Edition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Use it for Xbox, got this version because I like to look more. Feels a little weird because of being used to your regular game controller but you get used to it quickly. Would recommend if you want to play one the go! Or even when someone’s hogging the TV and you wanna play at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He I had brought this for my son because he is a gamer.this is a great product for those that like to play their PlayStation or even Xbox games on the run.it 1s well worth the money it still works properly no issues at all. I got the one for the iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mobile controller + PS branding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone is so good that Razer Kishi (it’s competitor copied their design for their V2). It’s the best mobile controller out to date. This is for IOS only with a low latency connection via lightning port. Great for iPhone 13-12-11 (up to 6). Hopefully 14 as well but that will depend on design, including lightning port. Not for Android though a version is releasing in November. This controller turns your iPhone into a Switch (more comfortable to hold IMO). Buttons feel good & clicky. This PS version (white) is identical to the previous version (black) functionality wise but with button updates (PS Instead of Xbox layout). The clear button coating borrows from the DualSense as well. Lastly, the PS logo replaces Backbone’s logo on the back bar. Basically, this is a PS brand loyalty update. A couple of tips, to access PS Menu hold down Backbone button for 2 seconds or 1 second to access the Custom Control center. During PS remote play, you can use the iPhone’s Zoom feature to fill out the entire screen (same way Apple Arcade games do). Usefulness will depend on the game. Last item worth mentioning is the software. If you’re new to Backbone, you’ll love the app as it turns your phone into a mini console! This is likely why Sony partnered with them (PS5-Vita-ish). This used to be free but now requires a yearly subscription, though not needed to use the controller. Overall, best mobile controller you can buy in 2022 with PS button layout & branding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing alternative, over a year later.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Backbone and while the form factor was nice to look at, it felt weird in texture. Time has passed and i decided to take a chance on the new PS Edition (same functionality as the original, so others wont be confused). Im absolutely loving it this time around. I dont know what they did but it feels great even after long sessions. Being able to even remap buttons, and recording on the spot (membership required for that). The ONLY reason I give this review 4 stars instead of 5 is because Backbone ADVERTISES a one year membership of the Backbone+ membership with every purchase. I personally received a 2 week trial, and a friend of mine whom I gifted one to was given a 7 day trial. That is just terrible marketing. I emailed Backbone days ago and still havent gotten a reply either although they also ADVERTISE 24/7 support.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Perfect iPhone Gamepad for PS Fans and All Gamers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gamepad is incredible and very responsive. Plus, it has the lightning port and headphone jack, you can play peacefully and charge your iPhone at the same time. However, it isn't case friendly and doesn't flush when you have a lens protector. It also has the adapter for iPhone 13, 13 Pro and 13 Pro Max (hopefully the adapter works with iPhone 14, 14 Pro and 14 Pro Max, so that the gamepad can be flushed and fit perfectly with the phone. Overall, still a good gamepad for not only for PlayStation users, but also for Xbox Xcloud and remote play for current Xbox consoles, mobile users who plays COD Mobile, Genshin Impact, PUBG Mobile and Steam Link (play Steam games via remote play). Highly recommending it!

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    Pretty cool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to the iPhone. Didn’t know that I could remote play. I can play my PS5 while the 4K is being used for movie night by the family. Haven’t tried it on a network other than my own, kind of curious to see how it goes. Found out you don’t need the backbone app after googling some, but you do need the remote play app. Uses a USB C to charge your phone (not included) while in the case. Cant take a photo of my phone in the case without my phone…but it’s really for the extra points.I use a 13 pro max, and I have to take it out of the case which sucks but oh well

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall look of the handheld. It works smoothly and goes good with the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Backbone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, and easy to use. I recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Excellent it works Great, I wasn’t to crazy about the price cause when I bout it the price was cut in half if they would put the case with the backbone then it would be worth $100

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Portable

    Rated 4 out of 5 stars

    Play station

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good works with any phone easy to use can take it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    I love my Backbone for PlayStation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Now I can play all my PlayStation games from anywhere and you can play Xbox games too and I don’t even have an Xbox. It is way better then I expected I would definitely recommend I never leave home without it

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for phone gaming. Also good for use at home with ps5 can use your phone as screen and play remotely in other room also can take your ps5 controller and backbone in the community and have ps5 on at home and connect controller to your phone Bluetooth and plug backbone on phone and use controller to play ps5 with phone screen and backbone

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Fun for on the go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so much fun for my son, he enjoys playing this and he can take it on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    Great Controller Adapter

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for remote play or game streaming on my phone. Used with my computer, Xbox, and ps5 and it’s all a better experience with this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Zeldagawd

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product to aid in taking the PS5 experience with you away from the television. While your experience outside the home may vary in connection issues, playing anywhere at home on the same router is great!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect for travel

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wife and I one, love it so much! Ez to use, you don’t need to purchase the backbone deal to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote play

    Rated 5 out of 5 stars

    Great for PS5 remote!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprise. I use it all the time to play my PS5 remotely and it works great. I have began enjoying more mobile games that I would have otherwise never played without this controller.

    I would recommend this to a friend
Sponsored