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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1348 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, compatibility, and quality of the One - PlayStation Edition mobile gaming controller. Many appreciate the smooth remote play functionality and the controller's comfortable design. However, some users experienced lag and connection issues, while others found the fit inconsistent for certain phone models. Concerns were also raised regarding the app and its subscription model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,348 reviews
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Say goodbye to digital controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible portability and quality. The only problem now is for mobile game developers to include more controller support on their games, but this combined with Xbox Game Pass is heaven

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loved this, but have recently upgraded their phones so we will have to buy new ones that have the usb-c connector and not the lightning.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Remote play

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. It’s great on the go. Can leave my PlayStation at home & still have quality gaming through remote play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Why I love BackBone?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Backbone has helped me game not only for Playstation games but Microsoft also. I take this everywhere due to the ease of use. Its a sturdy and worthy product.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best controller for mobile gaming!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say about this controller as it's worth the $100. The buttons feel great for a smaller package and there's no charging, no batteries needed, and no syncing (just plug and play)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intuitive and Easy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and works like it should! The controller has a great feel while holding it, and I like the feel/touch/click of the buttons as well. NO ADDITIONAL PURCHASE required to be used with PS Remote Play. I was able to play Final Fantasy 14 and Spyro with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    What you would expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Biggest downside is how small it feels in my hands. Still makes mobile gaming more enjoyable and has a nice app that makes gaming more console-like.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works with iphone 14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way this item works with my iphone 14 pro max and how its like having a ps5 remote with a screen in the middle. Now my kids can watch tv and I can play video games and listen to the game with my airpods. This is a must buy for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice add on

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice controller accessory to have if you own an iPhone and have a PlayStation, I have also used this controller with other games and it works good. Just annoying that I have to take my case off my phone to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it. He says the quality of the backbone is solid, easy to use, and it’s convenient for long car rides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Backbone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best addition to mobile gaming,not only its excellent for mobile games but for remote play on Xbox or Ps5 is amazing,great quality and very portable.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and as advertised! The analog sticks are way softer than the ps5 dual sense controllers which threw me off at first, but you get used to it within a few hours. It's a great product and you definitely don't need the paid backbone app for the features and functions. Just note if you are going to be using this for remote play on your playstation 4 or 5, it's probably best to have your ps5 hard connected to the internet via ethernet cable and your phone on a fast wifi, else it's not worth the latency and lag.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good, but not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. But for personal reasons I didn’t get the experience I was looking for. Controller felt entirely too small for me. & there was a little but of a delay when gaming. As if either the controller/phone couldn’t keep up. For maximum efficiency when gaming its Better for me to just play on the console. Haven’t used the backbone since I first got it. Outside of those two reasons I had no issues with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote play
    Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    Cool device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good device for remote play PS/XBX but the fact that they want you pay for subscription just so you can play on iPad etc.. and need make sure you have MiFi router as well and a extender for cable need use for iPad or to other devices, but if just want it for phone play remote play PS/XBX don’t need none of it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Love it for my PS5!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately a friend of mine told me about this like a few days before it came out. I was able to do a pick up before it was sold out (even though im sure theyll restock soon hopefully) but if you can get your hands on one you will love it! All around great app and device. No latency issues and makes my 13 Max Pro feel like a mini switch. Highly recommend it BUT the PS remote play app is the only issue sometimes which im sure if you have used it before then you already know what I mean. Mobile connectivity issues sometimes which sucks but the device itself gets a solid 10/10 for looks snd feel.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Backbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed this item, thank you for the service on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Awesome Accessorie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and fun to play with friends. It takes getting used to compared to a regular controller but after that it’s pretty awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for iPhone 13 Pro and trips

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this for a few months now and have taken it on a couple of international trips so that I can leave my Switch at home. It’s really easy to use and comfortable. Turns my iPhone 13 Pro into a legit handheld, great for a few Apple Arcade games. The action buttons are a little on the noisy side, making it obnoxious to play a game like Dead Cells while sitting next to someone in a quiet room. Also check to be sure the game you want to play supports a controller, like Slay the Spire which was a big disappointment. Finally just skip the Backbone software IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great usefulness

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it in general, I bought it because I travel a lot and I can't take my PS5 everywhere, it is very easy to use and you only need one app which is PS Remove Play and obviously a good internet connection, the only thing that doesn't I liked that it has a little delay in some games like Call of Duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son but he liked it I would buy again

    I would recommend this to a friend
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