DoorBOOsters are hereExclusions apply. Ends 11/2/25.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 116 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 116 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Basic lock

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo, i like that this is difficult to remove, easy to use, and connected simply. The problem is because this is not tactile, it is also really easy to miss the buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Bluetooth keypad. Keypad isn’t like others that are clunky and digital. Easy to install and stealthily installed on the column that faces toward the door. Keeps anyone from knowing the type of lock and blends in well with the column it’s installed on.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works, but ultimately, it falls short

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but the keypad has to be right next to the lock, and I mean right next to it or it will drop the connection constantly. Also, the lack of tactile buttons is a big miss - with the layout being non standard, entering a code is more difficult than it should be. It feels cheap and almost like an aftermarket add on. Level could have done so much better.

    No, I would not recommend this to a friend
    • Brand response from LevelHome Team
      Posted .

      Thank you for sharing this honest feedback, Techie. We apologize for not meeting your expectations. Our team will take your feedback into consideration for future product releases. levelhome

  • Rated 5 out of 5 stars

    Great Addition for the Level Lock

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, I am not handy at all and I was able to easily install it and it actually has worked perfectly. I purchased two touch level locks and find them to be functional except for the touch function can be challenging. This keypad has worked perfectly every time so I would recommend purchase of the keypad with the lock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing up in the app was very easy, setting up codes through the app is strait forward and once the code is entered within 2 secs the lock is unlocked. Im very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level Lock Love

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 installed in different locations. We love the convenience and the other Level Lock amenities.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very functional

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very good! I wish it had the keycards like other models, but it connects well. The battery in the original package only lasted 2 months, so get more batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what the Level Lock has been missing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the Level Lock installed in our house for over a year. We love the look, since it cant be seen. However, pulling your phone out every time has gotten a bit old. This solved all our issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A simple code and you are in your home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super simple to install, and easy to setup. I prefer this compared to a keypad on my door, now i can set this up and mount it in a hidden space. This company is doing great things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level Lock Access

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our level lock as an alternative way to open it. Easy to install and connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent product, would recomend, make sure you place it on a private area where nobody can see your code.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and configure. Must have add-on for Level Lock Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leveling

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the lock. Saves fumbling for a key every time which is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for Me - Brick Exterior

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to adhere to brick but seems like it would work on wood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Level Lock, was super easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good add on

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked flawlessly. Does exactly what it’s supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level lock keypad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install and setup. Works great and unlocks or locks my door without fail!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connects easily

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, has to be close to the door but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another option for the level lock

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the lock. Conveinent when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keypad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Using it is simple and easy for kids.

    I would recommend this to a friend
Sponsored