Customer Ratings & Reviews

Helpful sales person. easy installation. Easy and Quick

Good quality, good record, it's small for a good space

Easy installation. Fair price. Helpful sales person.

Excellent device. Nice looking. Reliables. Feels secure

Easy install, easy add to the already existing service.

Well worth the upgrade. Much greater viewing area.

Good product, ordered online, and did customer pickup line.

I never use something as much immersive like this item

Great product buy it doesn’t worth the price paid for it. And then, a week later the price was lowered

Works well but sometimes motion detection doesn’t work correctly.

Worst ever! I bought this with Sync Module 2 to try to overcome subscription costs of Nest by storing motion clips locally. First, the app in iphone has many bugs (checkboxes dont show on iphone! they show in other devices), most of settings don’t work properly (clip length, sensitivity, etc.. all seem random), takes too long to show live view, may times it would even error out, some motion not detected (even close ups), sometimes I get motion notifications but does not save. By design, it wont even save to SD if you check live view during detected motion. Totally useless and unreliable. Support replies with generic template answers. If anything, this product should be recalled!

I’d give a zero if I could. Product stopped working after 2-1/2 weeks of owning. Best Buy won’t take the return and blink customer service is no help at all. All they will do is sent you the same crappy product that broke within weeks. Camera buffers during live view so you can’t actually see who’s at your door.

I have been using the Blink Video Doorbell (Black, Second Generation) for a few months, and I have overall been quite impressed with it. The setup was very easy; I went with the wire-free installation, and I spent less than 30 minutes on everything. The included Sync Module Core made connecting everything to the Blink app easy and dependable. The video quality is really good during the day and at night, using infrared night vision. The head-to-toe HD view captures an impressive area to monitor, which is great for tracking package deliveries. I really appreciate the two-way talk feature through the app. I have been able to communicate with visitors when I’m not home, which is convenient. I have been pretty impressed with the battery life as well. The included lithium batteries are advertised to last up to two years, and while I obviously can't confirm that yet, the battery indicator hasn't dropped much yet. I actually subscribed to the Blink Subscription Plan after the free trial at no cost. It simply offers convenience in storing and viewing clips. I also connected it to my Alexa device, simply to make checking notifications easier. One downside if not wired is that you do need another separate device for the indoor chime; but overall, I think it's a solid, dependable doorbell camera.

Easy to use but won’t connect to my wifi anymore. Great video quality when it’s actually working.

Don’t even work anymore, worked for 2 days and now the camera, can’t even see live anymore

Packaging: Safe and strongly packaged, the Blink was not complicated to unbox or set up. The screws, wires, and all little parts came packed separately in little plastic sachets. The sync module, main wire, and video cam came neatly packed in the box in a perforated packet. In a nutshell, the packaging was done very well. I also appreciated that the packaging included clear icons and labels on each plastic pouch, which made identifying each component easier. There was minimal wastage, and the compact box design made it easy to store extra parts for future use. Look: The black video cam has a very intuitive design. We got the black model. The design is simple and standard: a black rectangle with a camera on the top half and a push-button “bell” in the lower half. However, the elliptical doorbell shape (as opposed to circular in the previous generation and most other doorbells) is unique and gives us the experience of an analog switch. The sync box is wired and needs a dedicated power outlet. I appreciated that it is wired instead of plugged in, since plugged-in sync boxes can often make the second plug point less usable. A different doorbell cam I own can be un-inserted only with a pin. This one can be snapped in and out very easily. Also, the back can be snapped out using a flat pin instead of a pointed one (or a safety pin or anything pointy). This also means that I cannot lose the flat pin. The matte finish also helps hide fingerprints and dust, which makes the device look clean even after regular use. Manual: The manual can be accessed by scanning the QR codes behind the cam and sync. However, I made the mistake of inserting the battery before starting the installation process. I had to eventually take it out. The step-by-step installation includes connecting wires, inserting batteries, downloading the app, syncing, etc., in a very intuitive and methodical way. In addition to the printed QR codes, the Blink app itself guides you through the setup with simple visuals and interactive prompts, which made the process almost foolproof. It would be helpful, though, if a small printed manual were included for people less comfortable with digital instructions. Batteries and Wiring: Three lithium batteries are included with a stated two-year life. This is probably dependent on how active the front door is. I wish I could recharge the doorbell instead of waiting for the batteries to die. The cam can be hard-wired to an existing system. There are two wires that I did not use. Also, a chime is not included. So, one needs to either buy a chime or connect the Blink with Alexa or Alexa Echo for audio or A/V information if there is someone at the door. I did notice that the doorbell conserves battery well in lower-traffic areas, so if your door doesn’t get frequent visitors, the battery may indeed last for over a year. A battery status indicator in the app helps keep track of remaining charge, though I wish it gave more specific percentages. Camera: The camera gives a circular fish-eye-like image. This makes the shapes a little lopsided. However, in good lighting, the images are really clear and HD quality. In low light, the images are grainy. The sound is only moderately satisfactory. While sound on my phone was pretty loud and clear, guests found my voice glitchy. Clips that are stored are just a few seconds long. That way, it is very difficult to understand the event. Clips get deleted in 60 days. This is what a basic subscription is providing at this time. It would be useful if users had the option to extend clip durations or receive multiple back-to-back clips in a single notification. There is no AI face or package detection but that is not a big problem. App: The app is moderately customizable. Since we are on the main road, the Blink was activated every time a car passed 20 feet away from the door through a row of pine trees. While this is evidence that the motion detection is really strong, I was able to change the setting on the app. However, it cannot differentiate between animals and humans like ADT. The doorbell can be synced with Alexa, which is cool. The app’s interface is clean and minimal, with quick access to device settings, clip history, and notification controls. However, sometimes the live feed takes a few seconds to load, especially on slower Wi-Fi. There is a “do not disturb” setting for notifications, which is helpful at night, though I would like the option to mute only motion alerts while keeping doorbell rings active. Nutshell: Overall, if followed closely, the step-by-step guide makes installation quite easy. The trick is to stick to the steps of when to download, sync, or insert batteries. Interconnecting the doorbell with other devices (chime or Alexa or phone) completes the process. Since a chime for indoors is not provided, the products provided in the box are not enough to help warn you when someone is outside. The device is an economical option that serves the purpose with basic options, satisfactory connectivity, and a standard, nifty look. For someone already in the Amazon ecosystem, this doorbell offers seamless integration with Echo devices, enabling real-time announcements when someone presses the doorbell or triggers motion.

I ordered black and received white. The delivery was fast.

The sales person did not tell us that you needed to have a monthly subscription to be able to fully use the equipment.

It kept going offline. It wouldn’t show when someone rung the doorbell. I had to replace 2 of these doorbells. I would not recommend

Too hard to use. Too many emails and passwords to submit to blink and amazon. Need a subscription. I do not recommend.