Customer Ratings & Reviews

Does not connect to 2.4ghz cox internet..customer service has no solution other them telling you to contact the internet subscriber. 4 hours to not even fix the problem .

The lag time on this is horrible. When someone is at the door you don’t know until they have already left. And if you do catch someone still there trying to talk to them through the system is almost impossible. You cannot hear a thing that is being said.

I like that it’s wired Does the job we need it to do

Worked fine for two months, then started going "offline" every three hours. Customer service says it's a wi/fi problem. It's past the return window. So the warranty is useless. A lot of other customers that bought their wired floodlight cams have the exact same issue. Works for two months, then goes offline. Customer service gives the runaround, blames the problem on the user's wi/fi system. The only affected item so far is the wired floodlight in my system.

I installed my Blink wired floodlight camera a few days ago and I am of two minds with this device. Since I am generally a positive guy, I will start with a long list of pros before I get to what I see as one significant con. Installation was easy. Instructions were legible and simple to follow. The inclusion of an “S” hook to support your light while you wire it is a simple and nice addition. Everything is good on this front. Installing the app took 4 attempts before it would open. No idea what the problem was but I did the same thing each time and on the 4th attempt it worked. I played around with the app and I was impressed. Fairly easy to navigate thru the menus and change various settings. The camera is solid. My video clips, whether recorded day or night looked good. The camera picks up a fairly wide angle. The motion detector worked well. And now we go to the one very annoying con with this device. When I was setting it up I signed up for a 30day free trial subscription. With this subscription, everything works. I thought this was primarily for cloud storage of clips. I didn’t want to maintain a subscription so I cancelled it. Without the $3 per month fee most of the features are disabled. Probably most frustratingly, not even the light will work with the motion detector. I will get an alert that there is motion, but I can’t get the light to come on without turning it on manually. You also can’t record anything (without the subscription) without buying additional hardware. So without a monthly fee this device, as far as I can tell, will only do the following things. Alert you to movement allow you to manually turn on a light, siren or speaker, and watch the video with audio but not record anything. So at the end of the day, would I recommend this to a friend? It simply comes down to whether or not you are willing to pay a monthly fee. If yes, this is a solid device that is easy to install and has all the features I would expect. If no, it’s a largely useless manually controlled camera and light that will allow you to take a peek anytime as to what is happening, but not much else. With a sub it’s 5*s, without it’s 1*, so I compromised and rated it 3*s. If you are fine with the fee I would recommend this to a friend, if not, there are much more useful options out there.

In order to see the camera, you have to login with your Amazon account. You can’t share the link with anyone else. They must be logged into your Amazon account. Doesn’t even notify/alert when people go out or come in. The lights are alright, but doesn’t detect the motions if not up close.

Only works if you have internet. I understand it won’t function as a camera but still should work as a basic light when only power is present. Really? What Utopia do their engineers live in? DO NOT RECOMMEND.

Wonderful I love it... Sometimes my pictures doesn't work well

I havent had a chance to install it. I wasnt aware that i had to hardwire it so i am unable to do that at my residence because i rent

The sensitivity is not consistant. I did not like the unexpected need for a subscription.

The camera on here never worked and it was to much to put together

Never worked right. Camera would disconnect from internet. No body could tell me why this was happening. Had one replaced Same issue wit camera Returned to store.

Sometimes it picks up motion sometimes it doesn’t. I’m hate the 3sec till it starts recording.

I have to say, the Blink camera system works great, I added another 2 after getting this putdoor wired spot light setup. I had an issue at first with the camers and reached out to Blink support and after a few calls and some emails, we found that my internet was not powerful enough to get recordings to be decent quality. So, I bought the Blink local storage sync module and added a 500gb memory stick. BOOM, we finally have great 1080P recordings to look back on and actually see who is around our home when we are not. I used this to also light up the dog area at night, the lights are super bright and highly adjustable. From the start of the past 8 days of actual use and testing once we got the storage module, i have added 2 more Blink outdoor cameras and I have to say, they work flawlessly as a whole systtem and NO monthly fees with the local storage, ever! Back to the camera, the quality is great for 1080, night time is ok, even with the lights, you can still get most of the picture, just can get weird glares off items around the yard washing out some of the picture. Mounting if the camera was easy, we already had a light installed so it was a quick swap out and I removed the switch that light was on givong it 24/7 power everything was included for install into an existing wall or overhang mount, very nice touch Blink. I plan on adding more local modules and cameras as the wallet will allow, I used to be an Arlo guy, not anymore, these Blink camera do a great job for much less than Arlo.

Does not consistently work. Plus terrible buying experience.

Good camera that fulfills its purpose of providing security and lighting. Installation was relatively simple, there's a video you can watch that goes into detail with how to install it. Everything you need to install the camera outside on your wall is included even a screwdriver. However if you watch the video, it recommends using a sealant, which is something that requires a separate purchase. I do recommend using one so you can eliminate the gaps between the ball and the camera to weather seal it and prevent bugs from going through. The lights are bright and you can set it to be motion activated or turn it on manually through the app. I do wish it uses standard light bulbs that can be easily replaced since if a light goes bad, it seems like you might need to replace the entire unit. Set up on the app is straightforward though if you're using a Pixel phone, make sure adaptive connectivity is off. If it's on, you're going to have connection issues with the Ring's WiFi during initial setup. One thing I don't like about the camera is that if you don't have a subscription, it will flood your phones with alert notification for every motion it captures. Only with a subscription will you have the option of only receiving notifications for people detection and nothing else. That's a big enough annoyance to drop a star off of its rating.

They lag and and disconnect i will be replacing them soon

This product is not working properly and very often goes offline .sync module 2 totally waste and disconnecting very often from Wi-Fi . I don’t recommend this product to any one

No wonder it was so cheap! It constantly goes offline, so I must keep reconnecting it to my wifi. Also, the distance on the video isn't good compared to other cameras.

This was terrible, my sister came to my house went inside and left and the camera never registered someone at my house.