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Customer Ratings & Reviews

Your price for this item is $279.00

Customer reviews

Rating 4.4 out of 5 stars with 5114 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, fit, and battery life of the QuietComfort Earbuds. They appreciate the strong bass and ANC (Active Noise Cancellation) features as well. However, some customers have concerns about the price, connectivity issues, limited volume, design, and touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,114 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose noise canceling earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing, the sound is top notch and the noise canceling is so cool, it really does cancel everything. My wife put them in and i was yelling with the t.v. turned up and she couldn't hear any of it. ( I dont yell at her we just wanted to test them out lol)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for headphones that stay in your ears while working out and block out all of the noise, these are the headphones to buy. The app has some wonderful features too. Like, adjusting your noise canceling mode since it has a level meter. You can nickname your headphones through the app. The battery is amazing. Steep price but definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfectly designed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve listened to music like most of us. But with Bose quite ear buds these has been the most comfortable to the ears. These are designed to fit with no Irritation and that 8+. I can only hope that they continue to make this type of quality air buds. Thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bose Quite Comfort earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these and am enjoying them so far. Sound quality is good but the ear inserts are not that great. I find it's difficult to get the inner ear piece into position so the sound feels full and not like it's escaping out past the bud as I listen. Other than the cups feeling overly flimsy making the fitment difficult I find I enjoy the range of sounds that comes from them. Pro's are, they sound good, have an excellent range of distance from their source, a great storage case, and a very user friendly list of features. Con's are, flimsy cups for the inner ear, lack of selection for better silicone inserts, and the price seeming a little high given the not so great quality of the inner ear pieces. I will say I wouldn't recommend these without also including my impressions of the silicone pieces. I think that's an important factor when considering purchasing these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    UGH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite nice and are comfy as well. The sound quality is outstanding. The only draw back I've experienced is with the phone app. There are a few bugs that need to be worked out of the app, or perhaps some of its features need to re-thought. While using the app on my phone, I can't play music from the app. I have to use a music player on my phone. However, when I switch from the music player to the Bose App., it stops playing after a few seconds. Also having an issue the noise cancellation feature. Perhaps its still too new and I just haven't figured out all of the quirks just yet. The photos below might be slightly out of order, but they show which music player app I use, the song being played, the Bose app playing the song, then the Bose app when it stops playing the song and displays stating not provided. Even when I change to the Bose main screen it shows my phone but still will not allow me to play the song. I would recommend the wireless Bose ear buds for a friend but would not recommend the Bose app.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Fit

    Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and full base. I love the fit in my ear ❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    To my noisy nephew

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite about bose they have good sound and they fit well in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peace and quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the best brands ive ever used. Bose has offered me the ability to tune all outside noise and chatter out with their quiet setting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Simply the best of Bose!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great… I love the way they feel so good in my ear. They hardly weigh a thing. They are wonderful. Also I’ve been eyeing these for a long time so when I saw a price drop on them I had to get them. The price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Earbuds II

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also brought the QuietComfort Earbuds II and try it out but I ended up returning the Earbuds II and kept this one because of the sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 2 out of 5 stars

    Highish quality but low grade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these before a long airplane trip. They fit in my ear is decent, the sound quality was much better than my last pair of cheap altec Lansing's, and I never had an issue with the battery life. The active noise cancelling is pretty good, and you can toggle it fairly easily. The Bose app let's you do a custom command on the left bud, so I programmed it to skip a song. They worked great for the first half of my trip, but the left ear bud stopped charging and the Bose app said it was disconnected. Bose troubleshooting guide and my elbow grease did not resolve the issue, so I'll need a replacement within 2 weeks of ownership. Glad I have TotalTech...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Bola, it's really great to hear how much you were enjoying your earbuds.

      I'm sorry that you faced a charging issue in such a short amount of time. We appreciate you taking the time to perform appropriate troubleshooting. I recommend ensuring that all of the following steps were completed - https://bose.life/3AFTJAI.

      If you need any further assistance, please do not hesitate to reach out to our customer support - https://bose.life/2WZOG8Z.

      Thanks,
      Charlotte - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Shockingly Good Noise Cancellation!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several high quality headphones, both over the ear and earbuds. I have always preferred the over the ear when practical due to their superior noise cancellation. So when I first tried these Bose QC Earbuds, with an air conditioner, a dehumidifier and a fan all going simultaneously, I couldn't help but yell "Wow". It was absolutely shocking how well these earbuds cancelled the noise. The first thought I had was who am I going to give my other headphones to? And the noise cancellation is just one of the many good qualities of these earbuds. The sound is amazingly clear while providing good bass and a nice balance throughout the frequencies. Whether listening to music or voice, it was a pleasurable experience. Also, phone calls were as clear as any headphones I have ever used. And you can control how loud you hear your own voice during the conversation. As the name implies, these were not just designed to be quiet, but also comfortable. And to be honest the first time I tried them on I didn't think that they were as comfortable as I had hoped. They come with 3 different sizes of the rubber ear pieces which keep the earbuds securely in your ears. I tried on all 3 sizes, but eventually went back to the medium which is what came installed from the factory. Now I don't now if the rubber piece just softens up after use or if I just got used to it, but by day 3 they were so comfortable that I would have totally forgotten that I had them on if not for the amazing silence that they created. So Bose has succeeded in both Quiet and Comfort. The earbuds come in a case which will recharge the earbuds. There are led indicators on the case to let you know how much power is left and when it is fully charged. The case can be charged both wirelessly and with a provided USB-C cable. It has a very high quality feel. It locks closed and when you push the button it opens very softly. When placing the earbuds into the case magnets will grab the earbuds and place them perfectly inside. A light will then com on to let you know that they are charging. Bose has designed a new app for their latest products and it is very feature rich. These earbuds have so many touch features which allows the user complete control, but there is a learning curve. So I appreciate the detailed explanation of every feature in the app. There are simply too many features to mention in this review, but there are 10 levels of noise cancellation and you can create your 3 favorite levels and just tap on the left earbud to cycle through them. I also like that the earbuds will tell you the power remaining when you put them on and also by simply tapping the left earbud at any time. There is one major disappointment for me. These earbuds will only connect to one device at a time. I have other Bose headphones and have always appreciated that they can connect to 2 devices. To me this was an important feature that I expected to have on this device. The only other minor negative is that the earbuds do get warm when charged in the case. Overall these are feature rich earbuds with excellent sound and spectacular noise cancellation. They are comfortable and convenient and have relegated all of my other earbuds and headphones to my drawer. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Bose earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best sets of earbuds I have ever owned. Bose is a leader in headphones and speakers and even though you pat a little more for the name it is well worth the value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose from Best Buy highly recommended AAA+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Audio Performance ever until the warranty is about to expire. Not sure if it’s a coincidence or if it may be a software update glitch. Best Buy always works with its customers, such as myself, to get these situations resolved. Thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    One of the best Ear Buds you can buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sounds a little bit better than PowerBeats Pro when in comes down to Bass and crispness. The build quality is outstanding while they could make the opening mechanism on the case where it seems somewhat flimsy or rather cheap for a $280 product. Nose cancellation is amazing and they fit securely and comfortably to my ears without having to hook them around my ears like the Powerbeats Pro. I’m hoping that they will update the software system to where I can adjust the volume by press or holding down one the the earbuds sooner than later. Other than that, I’d strongly recommend these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best audio of all my headphones ... of all time ... the sound is incredible. Comes in a nice headphone case with USB-C to USB cable. Charging indicator displayed on the case, easy magnetic and charging placement on the case. Extremely comfortable headphones. Better sound starts with better silence. So Bose designed the QuietComfort headphones with world-class noise cancellation and high-fidelity audio. Because when distractions are removed, music rises and passion rises. They are excellent ...

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Not What I Expected, Just Ok...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I had had high hopes for these long overdue Bose QuietComfort Earbuds. The Noise Cancellation is at the Top - Many reviewers are saying that the noise cancellation is better than the Sony XM3's I disagree. They are on par with the Sony's and the lack of EQ in the Bose Music App makes these just ok. Nothing spectacular, the fit is comfortable with the extra eartips you are sure to find one that will stay. Where I feel wanting more is the Sound department, it's not bad it's just not $279 + Tax good! So in all I will be returning them and continue using my 1 per activity TWS earbuds. Have the Vistas, The Buds Live, the AirPods Pro etc. Maybe the new 85t from Jabra will convince me. Sorry Bose, despite all the rave, you missed the mark for me in the sound department. I wanted more.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hey! The QC Earbuds offer three levels of noise-cancellation to switch between depending on your needs, and the inbuilt volume-optimized Active EQ technology means you can let the earbuds adjust sound accordingly. I'm pleased to hear you were able to make use of the various sized ear tips to find your perfect fit! However, it's disappointing to hear you're looking to return the product. If you have any queries or questions to help with your experience, please reach out to Bose directly https://bose.life/38Q1vZs and we'll be happy to help. Thanks, Sam - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fun Pretty Comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped long and hard for these earbuds. Tried two other brands both of which fell short on sound and quality. Was greatly surprised at both the quality and the sound of these earbuds. They have multiple settings for modes and a great sound equalizer system. It allows you to change the settings to meet your taste. Now for the comfort. There is no comparison. These charming earbuds are incredibly comfortable. Noting that I always take breaks from listening with them after a couple of hours. Give my ears a little rest. High quality Great sound. The noise cancellation feature is 100%. I really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ANC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best active noise cancellation ever! Bose will always hold the crown for best noise cancellation! I also have AirPod pros and these work so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Top Notch Bose- QuietComfort Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quietComfort Earbuds and as advertised. I have had them since the beginning of summer and they are top quality. The noise cancellation features are awesome. Also the phone call, and other hand tap features are great as well. The size of the rubber plugs can be a challenge, but it comes with several different sizes for you to explore. The case is the charging source, and has an incredible battery life. I usually do a lot of research before I purchase so there usually aren’t too many surprises, but this was a pleasant surprise.

    I would recommend this to a friend
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