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Customer reviews

Rating 4.7 out of 5 stars with 73 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 5 out of 5 stars

    Exactly as informed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, user friendly and prints clearly. I would recommend this printer especially for budget.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My Brother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printed copies. No color, but that's not why you get a laser printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer, it was a little confusing to set up. Once I got it, it works fast, prints from iPad and iPhone. So many things it does, prints, scans copy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Using for office purposes and for printing college materials.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother laser printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laser printer.Quiet, prints quickly and clearly. Copies and scans.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Too soon to know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've had the machine for a while, I just set it up. Setup was pretty easy and the material I printed looks really good. I didn't give it 5 stars simply because I don't have much experience with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great black & white laser all in one. Super easy to install. Had it up and running in 15 minutes as a Network printer although I’m a tech dummy. If I buy a color in future it will be Brother brand

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Better than ink jets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got rid of ink and the high cost. Since I use low volume the ink only evaporates. For a few dollars more upfront you get better quality too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 tats but sometimes the papers gets jammed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have purchased a Brother printer and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother Printers are Dependable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Brother laser printers because if their dependability, speed, and durability. Great print quality and fair pricing,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value, works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works flawlessly. This was a great value and my second Brother multifunction product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother HL-L2480DW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a home office, super fast and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. It has been in use for 2+ months and so far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and only one long lasting printer cartridge. This printer is perfect for home use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Headache

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working fine but very difficult to set up wirelessly with my iMac. Almost returned it! Too Soon to provide a better review.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      I see you’re having difficulty setting up the printer wireless network on the Brother HL-L2480DW. We can help with that. Please contact Brother Customer Service at:
      https://www.brother-usa.com/support Brother

  • Rated 3 out of 5 stars

    Can't get wireless to work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to print wireless yet from my laptop. I must use a USB cable. I should have read the many complaints online regarding this problem; many solutions given, but none have worked. Too many hours spent researching and trying to solve the problem.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing issues with your Brother HLL2480DW not working properly. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Rated 3 out of 5 stars

    Set up issues, otherwise good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer driver issues. Brother.com site not very helpful for service problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Buy it!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic printer. I love the fact that the printer can see both 2.4 and 5ghz wifi networks, has ethernet options, or usb. the fact that I can connect it in the manner that I want and not just over wifi is great. I print a lot of documents for my home office and this is able to keep pace. I am able to print 200 page documents in just under 9 minutes from start to finish. single pages are done well under a minute from when it is sent to when it comes out. The cloud connection seems pretty easy for jobs in the cloud. The quality of the print is excellent. Touchscreen seems perfectly responsive. Document scanning was plug and play for Mac with no real barriers to getting it setup. Copies are also quite easy with no connection or computer required. I have pushed about 600 pages through the printer so far and haven't had a single jam yet. I would recommend this for any small business, home office, or heavy duty home user/student. The ink seems to last sufficiently long as well and is easy to replace from what I can tell

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Brother printers = TRASH Wifi app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give Brother negative stars I would. Their app and wifi connection process is TRASH. I am a reasonably tech savvy person and it took minimum 15 attempts before I was able to connect with the app on an iPhone and then when I tried to connect my laptop, it messed up my ability to wireless networks at both home and work and even my professional IT staff at work are having trouble fixing the laptop. Keep in mind it never successfully connected to the printer but the drivers from the app royally messed up my laptop. I will be returning this. NEVER BUY BROTHER!!

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      We understand you are experiencing connectivity issues with your Brother HLL2480DW. We'd like to help. Please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

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