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Customer Ratings & Reviews

Your price for this item is $879.99
The comparable value price is $998.99

Customer reviews

Rating 4.5 out of 5 stars with 106 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave's modern design, ease of use, and sleek appearance as significant strengths. Many appreciate its performance and quiet operation, along with convenient smart features like Wi-Fi connectivity. However, some users have noted occasional responsiveness issues with the touch screen controls. Overall, the positive feedback on the microwave's aesthetics and functionality outweighs the minor concerns about the touch screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 106 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Highly Recommended Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Easy to use. Love the platinum glass front. The control lights on the front come on when needed but otherwise are not lit up which makes for a very sleek look. Great purchase to match my other Cafe appliances. Great price from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Ease of use

    Rated 5 out of 5 stars

    Pretty microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks good above the oven. I just need an upgrade so that it cleans itself and it;; be perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great looking Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking Microwave and performs great. It has a large capacity and the touch screen goes off when not in use. A single touch or opening the door turns it back on when needed. This makes it quite esthetically pleasing. The touch panel does seem to be finicky at times and does not respond to touch at times. Using a different finger usually works to fix this, but it needs to be a bit more sensitive. Our old microwave had a knob that allowed for the decrease of time and that is the one feature I would suggest adding so it wouldn't be necessary to start over if the time entered was a bit off or you wanted to increse the time just a little bit.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave despite the issues you have encountered with the control panel. We have passed your comments along to our microwave product development team for further improvement. We're always happy to help should you have questions about your appliances and accessories. Welcome to the Café Appliances Family! -Chris@Café cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cafe' microwave model looks great. The modern look of the "Platinum Glass" design is both functional and easy to clean. In the stand-by mode, the unit displays the time. Touch the silver glass and all the functions light up. The best surprise was the built in special cooking functions. The multiple level lighting is wonderful. Some reviews we read expressed disappointment with the exhaust fan. We have had no issues with the 5-different speeds built into the exhaust fan system.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Love the self clean function on microwave. Touch screen can touchy at times. But overall nice size for a microwave. Would recommend.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Bear, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave. We have passed your comments regarding the touch screen along to our microwave design and development team for future improvement. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. -Chris@Café cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Happy so far will do another review with picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep a cloth handy for finger marks when cleaned looks very nice. i enjoy the low vent and light turn on when stove ignites, width of the door is large and hinges have play , vent loud but works.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, thank you for taking the time to leave this review. We are so happy to hear that you are loving this microwave's appearance and features such as the low vent and the connectivity with the range. However, we will absolutely be passing along your feedback regarding the loud vent and the cleanability of the unit to our design teams for use moving forward. We really appreciate this insight. If you ever need any assistance from us in the future, please feel free to reach out. -Elliot@Cafe cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Cafe Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cafe Microwave is a great addition to my Cafe appliances. It has wifi capabilities and can be connected to Alexa. In addition to the technical capabilities, it looks very sophisticated.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    More expensive than similar regular oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, modern microwave oven that works well. Does not have the convection feature as the one it replaces but then I rarely ever use that in the microwave.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're glad you've been enjoying how sleek your new microwave is! It's certainly gorgeous! If you ever have any questions about it, we're here to help! -Chris@Café cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave Cool design matching the rest of the aKitchen appliances but a bit overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Stylish, Very functionally versatile. Easy to install and connect to your network. Works flawlessly with Alexa. Well Made and quiet. We love it, glad we chose this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice look, great color, easy cleaning, perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. I highly recommend it to anyone. Makes the kitchen looks modern

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there,

      Thanks so much for reviewing your incredible microwave! We're so happy to see how pleased you are with this product. It definitely helps enhance the look of any kitchen it's in. We hope you've had the chance to try out all of its awesome features. Reach out if you've got any questions. Have a great day! Mike@Cafe cafe_appliances

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Cream of the crop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the microwave you want. Sleek, attractive, fully functional and easy to use.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hey there! We appreciate you being a valued Cafe customer! We are thrilled to hear that you are impressed with your new microwave. We hope it continues to bring you joy for many years! We are here if there is anything else you need moving forward. Sincerely- Dianna@GEA cafe_appliances

  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Looks Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the way this microwave looks and functions. I have not had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cafe micro wave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of the microwave I don’t like the fact that the control lights stay on long after you shut the door and that you have to open the door to get them on the sensor cooking does not work well on popcorn and burns it other than that I think it’s a nice decent microwave cooks the food well has a nice exhaust fan with features that allow you to turn it down or up, most disappointing thing like I said is that you cannot turn the control lights off they stay on a long time

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello. We appreciate you reaching out to us with your impressions of your microwave. While we're glad it's cooking well and you like the look of the model as well as the exhaust fan, we do hate to hear you have an issue with the control lights and the sensor cooking burning your popcorn. We know issues like that would be concerning and would like to assist. For the popcorn issue, using old popcorn or low fat popcorn instead of regular can increase the likelihood of it burning. A small bag size or putting the bag in upside down can also cause an issue, and you may want to reduce cooking time in those cases. It also may be overcooked if you use the vent function at the same time as the popcorn cycle. Your feedback on this as well as the control lights will be sent to our Microwave Design team for review. We appreciate you sharing your thoughts and are happy to help with any other concerns or questions. We hope this information was helpful so you can start enjoying your popcorn! -Sarah@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Great with some "no-so-goods"

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. It is an eye-catcher. Everyone makes compliments when visiting our house. Convenient to use. Operation is much quieter than our older GE microwave. Connected to WiFi just to have clock synchronized, but other than that we did not see any use of smart features. The front glass is a fingerprint magnet and see-through is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Performance

    Rated 5 out of 5 stars

    Cafe Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with product so far. Works well, clean look.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you for choosing Café appliances! Olga@Cafe cafe_appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    sleek design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek modern look. It’s not too loud when on, which is great.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Good day,

      Thank you so much for taking the time to review your microwave. We're delighted to hear how much you love the design of the microwave. It's great how quietly it operates! We hope all has been well. Mike@Cafe cafe_appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Beautiful Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYONE who enters my kitchen notices the microwave... it is a beautiful looking appliance and adds something special to the look of the kitchen. it works great too. One con is: because of the location of the handle you do leave fingerprints when opening the door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look, lousy noise performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Easy to use. Sometimes the panel will not illuminate immediately and requires additional taps to activate. One down side is the noisy fan. It is a much louder than expected. GE could easily fix this issue. This is not acceptable for a Cafe appliance. They should immediately remove the reference to top of line appliance for this kind of poor design inclusion. Also, there is a noticeable clicking whenever you turn the microwave on. This is also considered a major design flaw. The micro should start quietly.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello Cyncj - Thanks for your review. We are glad you like your new microwave! We’re sure you’ll enjoy the many nice features it has to offer. Thank you so much for your feedback regarding the noisy fan and clicking sound. We will be sure to pass this on to the appropriate team for future design and development. For more help with your concerns, please reach out to us on our social media pages or at the "Contact Us" link on our website. Thanks for choosing Café! Olga@Cafe cafe_appliances

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