Customer Ratings & Reviews
- Model:
- CVM721M2NS5
- SKU:
- 6338002
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 2.1 Cu. Ft. Over-the-Range Microwave's modern design, ease of use, and sleek appearance as significant strengths. Many appreciate its performance and quiet operation, along with convenient smart features like Wi-Fi connectivity. However, some users have noted occasional responsiveness issues with the touch screen controls. Overall, the positive feedback on the microwave's aesthetics and functionality outweighs the minor concerns about the touch screen.
This summary was generated by AI based on customer reviews.
Looks great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a show piece, but the touch sensitive face needs the ability to be calibrated, it is far to inconsistent for my taste.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave goes very nice with all my appliances and is very stylish modern and efficient.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your purchase and are so pleased to hear it is working well for you and looking amazing in your kitchen. This is a stunning microwave with Platinum Glass. This model allows you to simplify your cooking steps by using Chef Connect to automatically activate vents and surface lights when a range element is turned on, as well as sync your microwave and range clocks. This model will keep your kitchen free of smoke, grease, odors and moisture with the 400-CFM venting system. If you have any questions in the future, please reach out to us directly. We are here to help! Thank you! Joyce@Cafe
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really beautiful I’m in love whit my purchase the color is so beautiful
I would recommend this to a friendNice features!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a new microwave and found this one on display and got a great price on it. Definitely a nice microwave!!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for the review! We're so glad you're enjoying this microwave, and it's a pleasure having you in the Cafe family. We love the modern glass finish and we're sure it looks amazing in your kitchen. Have a wonderful day! -Sylvia@Cafe
Very nice, missing convection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave, just wish it had convection capability for the price
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - Thanks for letting us know that this is a very nice microwave. We appreciate the feedback about the convection capability, that we'll be sure to forward to our product development team. We're confident you will continue to enjoy your unit for many years to come. Take care. -Don@Café
Beauty and functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Cafe microwave! Bestbuy dis a great job installing and the microwave is a great update from our old one.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, glad you like your new microwave! It's great having you all in the GEA family, and we're pleased to hear installation went well. Thanks for leaving a review! -Sylvia@Cafe
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. The app needs some work but the microwave senescing when food is done and the preset buttons are great.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Congratulations on the new microwave! It's great to hear you're enjoying this model and its preset buttons. Your comments on the SmartHQ app are important to us and we'll share them with our developers. Thanks for leaving a review! -Sylvia@Cafe
Would not fit.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave but manufacturer's specifications indicated that the door would only extend 1/2" past cabinet side when open 90 degrees. The door actual extends 7/8". I have 3/4" clearance on the hinge side from a wall, so it would not fit. I had to return it. Not Best Buys fault.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there, thank you for taking the time to let us know of your experience with this microwave. It is completely understandable how frustrating it would be to deal with a microwave that does not fit as expected, and we are so sorry for the trouble this has caused for you. Please know that we will be looking into this issue, and passing this feedback to our teams. We appreciate you bringing this to our attention. If there are any additional ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Satisfied Buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the look of the microwave and how the touch controls go dark when not using the microwave.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - Thanks for your review. We are glad you are satisfied with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thank you for choosing Café appliances!
Olga@Cafe
Excellent microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really looks sharp when combined with the oven from the same line. Heats food way more evenly than I'm used to.
I would recommend this to a friendSlick!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this slick microwave! Matches my oven and refrigerator
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for sharing! Take care! - Don@Café
Cafe Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking unit and performs well. Seems to be solidly built.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello,
We're happy to see that you are enjoying this microwave so far. It's pleasing to hear that you're enjoying how nice it looks and how well it performs. If you have any issues, we're always happy to help. Thanks for trusting Cafe! Mike@Cafe
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are slightly different as far as layout from a normal microwave but is very user friendly
I would recommend this to a friendGreat microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave from Cafe. This microwave is so power heats food very quickly.
I would recommend this to a friend- Pros mentioned:Looks
Has great look/features but issues after a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Up until yesterday this would’ve gotten 5 stars. We’ve had it about a month or so, and we loved it. It’s really a sleek, modern look with so many options. However yesterday we noticed condensation inside the glass which means there is a seal broken. For an almost $1000 microwave, we expected more.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - we apologize that your over-the-range microwave has condensation inside the glass and that a seal may be broken, especially so soon in its lifespan. This must be incredibly discouraging and we understand your disappointment. Please keep in mind that condensation inside the unit is normal and is especially prevalent when cooking foods of high moisture content for extended periods of time. The moisture should dissipate in ten to fifteen minutes, but to minimize moisture buildup, make sure food that needs to be covered while cooking is covered properly and that there are no items blocking the airflow around the microwave case. Now, if minimal moisture is noticed between the glass of the door, allow the door to stand open for approximately fifteen minutes to accelerate the dissipation of the moisture. However, if the moisture does not evaporate in a reasonable amount of time, we recommend requesting service. We hope this information is helpful. Connect with us if you have any questions or concerns. All the best, Kelsey@Café
love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it communicates with the stove and turns fan and lights on with cafe range
I would recommend this to a friendCafe microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great microwave excellent quality fast shipping
I would recommend this to a friendLove It!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Would recommend it!! It like having a rocket as a microwave!!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for the review! We appreciate you choosing GE Appliances, and it's a pleasure having your business. This Modern Glass Over-the-Range Microwave with Sensor Cooking is absolutely beautiful, and we know it looks amazing in your kitchen. We'll always be here if you need help. Take care!
-Sylvia@Cafe
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a while ago install is coming up will update after!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate your purchase. This is a beautiful model with many great features. Please let us know if you have any questions in the future. We are here to help! Joyce@Cafe
- Pros mentioned:Design
Love this microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clean look! No handle visible look! Like the fact that the lighted panel disappears after a certain period of not being touched.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there- Thank you for taking the time to contact us with your review! We are glad that you love the look of your microwave unit and are enjoying using it. We hope you continue to love it and if there is anything we can help with in the future, please let us know. Sincerely- Dianna@Café
