The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Rated 5 out of 5 stars
2025 Café dual fuel range.
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The stove is very nice looking. The burners heat evenly and quicklly. The grates make the entire cook top completely flat. So far the only complaint is the clock is very hard to read. Numbers too tight together and too dim. They wash together.
We're thrilled to hear that you're enjoying the cooking performance from your range! We're confident this unit will continue to be a great addition to your home for many years! Thanks for trusting the Café brand!
Rated 5 out of 5 stars
Everything I wanted in a range!
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We’ve had our new range for a couple of months and I love it! The six burners provide great flexibility. We love the option of using the griddle in the middle. The quick response of the gas burners and consistent temps of the electric oven are just what I wanted. I find the controls to be very intuitive and user friendly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new stove, having come from a glass top electric to this Gas/Electric combo fuel stove we feel we have gotten the best of both worlds. We love the instant heat up on the gas top, (our old Kitchen Aid glass top was exasperatingly slow, up to 7 minutes to boil water), and this one does it in side of 2 minutes. We bake a lot of bread and after a couple of trials to get the hang of it, this one does a terrific job. We are just getting used to the special features, but they are many. We love the griddle and use it almost daily. The only problem we encountered was the length of time, 11 months 20 days from order to receiving the range, but my father always said, "What is worth having is worth waiting for!"
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the new range. It fits seamlessly into my very eclectic vintage kitchen (no two appliances are from the same brand). Oven preheats quickly and maintains temperature. Great for pizzas at high heat. Love the pull out rack. Burners heat up beautifully and are very precise when you adjust how you want the heat.
However, burners are too crowded, making it hard to use larger pots.
Very hard to use the griddle and larger pots (say a skillet) at the same time.
Gas Regulator has to be adjusted by gas certified plumber causing additional cost.
Warming drawer hardens rolls, etc, left in there, and bakes things on bottom. It needs a grate of some sort to put food items on to keep them off the bottom.
Needs to have edge fillers and another pull out rack included with the range.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Six burners, clean design. Love the from panel controls. Has a lock out function to keep little kids from making changes. Have not used the wifi function yet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great!! So far I have loved cooking with the gas stovetop. We went with dual fuel because baking is more even with electric oven. I am a happy cook!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to wait two and a half months for this stove but it was worth it!! My wife likes everything about it. The oven heats up twice as fast as our old stove as does the cook top! Simple to operate all the functions!
Hello jimmie - Thanks for your review. We're so glad you love your new range! We’re sure you’ll enjoy the many nice features it has to offer. Thanks for choosing Café! Olga@Cafe
Rated 5 out of 5 stars
Cafe 5.7 u.Ft. Slide-in Dual Range
|
|
Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE my new range. It looks super nice, and it has been surprisingly easy to keep clean.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only had this for week, but already love the quality of this dual fuel convection range. Been looking for some time and this exceeded our expectations. love the griddle that comes with it. Warmer drawer is a bonus!
This review is from Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte Black
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful addition to the kitchen
|
|
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the griddle and 6 burner option. Replaces a GE dual fuel slide in the performed very, very well over the years.
This review is from Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte Black
I would recommend this to a friend
Rated 4 out of 5 stars
Happy with range
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to wait a couple of extra weeks for range, other than that we are good so far
We apologize for the delay in delivery, but we're glad to hear that everything is going smoothly with your range so far. Your satisfaction is our priority, and we're confident that you'll continue to love and enjoy your beautiful range for years to come!
Rated 5 out of 5 stars
Cafe range
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Range came sooner than anticipated. Box was not damaged. Have not yet tried to use as our kitchen is still in the process of being renovated.
Hello Range, thank you for your review. We're sure you will enjoy your new Dual Fuel range. If you have any questions or concerns regarding the features or functionality of your range, please reach out to us on social media. -Chris@Café
Rated 5 out of 5 stars
Great for combination fir baking and cook top
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Baking electrical has even temperature and no spikes in oven heat
Gas cooktop gray for being able to regulate heat
Hello DrVinnyBoonbots, thank you for your review. We are glad to hear that you have been pleased with your range and that your installation went smoothly. We're always happy to help should you have questions about your appliances. Welcome to the Café Appliances Family! -Chris@Café
Rated 5 out of 5 stars
Good cooking
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This six burrner propane range with electric convection oven is very efficient and a joy to use.
This review is from Café - 5.7 Cu. Ft. Self-Cleaning Slide-In Dual Fuel Convection Range - Matte Black
I would recommend this to a friend
Rated 1 out of 5 stars
Customer service should be zero stars
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have no idea in the quantity of the stove, but Best Buy customer service is non existent.
Order stove with Beat But rep. Selected from confirmed delivery date. Confirm s two days ahead. Removed old stove. No delivery update and never called. We called and got run around. First, person English was a second language . Upgraded to manager said no delivery as they do not have the stove. Explained info in receipt and he said not his problem, too bad.
Spoke with sales rep who was rude and offered a 100 gift card with no anticipated delivery date. Asked for refund and was told could not do as it was an open order.
Called store manager who said he would call back. Never happened. Called corporate and order canceled and refunded.
All were “not my problem” “Someine should have called” “nothing we can do”