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Customer reviews

Rating 4.5 out of 5 stars with 5347 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the fast-paced gameplay, enjoying the maps and the Zombies and Battle Royale modes. Many appreciate the new maps and additions to the game. However, a significant drawback for some is the absence of a campaign or single-player mode.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,347 reviews
  • Rated 4 out of 5 stars

    Great game, but not the best option...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my bf, along with a new PS4 console and a PSPlus Membership(for online play). Unless I have done something wrong, I now understand that since I did not buy some kind of add on for the game (not brought to my attention at time of purchase), my bf cannot access certain character customization features in the game, i.e. facepaint, etc. So, overall I am pleased with the purchase. He plays it constantly. But, if you are interested, make sure you research available add ons that you might find worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super, playing with my teenage kids and online. Pre-ordered game at Best Buy and got the beta and now picked up game oct. 12 and wooohooo having fun. Recommend it. The manager from Best Buy was also very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    Great graphics

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I have played in years graphics are great the online game is amazing I can play this game all day and not get bored

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 4 out of 5 stars

    Better than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than recent previous versions however ww2 was great also. Ghosts, infinite warfare and black ops 3 were awful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love playing this game zombie mode and multiplayer online with my friends and meeting people online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool game, children play with pleasure !!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of fun great game awesome price always go to best buy to get my games and Electronics

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay

    Rated 5 out of 5 stars

    It's a cool game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good game for ps4, and i like the game so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TREYARCH = ZOMBIES = BEST REASON TO BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY TITLE SAYS IT ALL, THE SOLE REASON I PURCHASE "C.O.D." YEAR AFTER YEAR IS FOR ITS CONTINUING ITERATIONS/VERSIONS OF ZOMBIES. TREYARCH HAS ALWAYS BEEN AHEAD IN THIS ARENA (NOT MY OPINION, ACTUAL FACT). ULTIMATELY, THERE ARE FOUR REASONS TO PURCHASE THIS GAME...1) DR. RICHTOFEN 2) DEMPSEY 3) TAKEO 4) NIKOLAI

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good game for a good price. This is the ps4 edition which has the dlc available first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best game ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ops 4 game,is the top of the line.Is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Campaign mode

    Rated 1 out of 5 stars

    Unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Campaign.Strictly online play.was definitly not aware.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battle royale, Gameplay, Zombies
    Cons mentioned:
    Campaign mode

    Rated 5 out of 5 stars

    Great overall game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good game modes. Zombies has three maps and three modes which are custom mode, classic mode, and multiplayer vs mode like bo2 called rush. The battle royal is fun and i like it alot. You can use vehicles and also kill zombies incertain maps. The multiplayer is as good as it always is. Really good maps and multiple modes. If you like cod you will like this. If you were tired of cod you wont like this. Also no simgle campaign and of you do not have internet i would not recommend as all modes are for online only. You can play local multiplayer or add bots but it will grow old quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Maps, Zombies
    Cons mentioned:
    Single player

    Rated 5 out of 5 stars

    Great game, worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black ops 4 picks up where the black ops franchise leaves off. Fast paced multiplayer and zombies now include blackout mode which is a PUBG/Fortnite clone. Many old black ops classic maps have been brought back for this installment. No single player story mode though.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies
    Cons mentioned:
    Campaign mode

    Rated 4 out of 5 stars

    Blackout reigns TDM stays relatively the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of feeling the COD franchise has gone incredibly stale, COD4 has brought back a bit of life. Many will jump straight in to the Blackout mode and will find themselves pouring endless hours into the game. The other multiplayer modes and zombies mode are relatively the same in spirit with a few welcome additions that help ease the pains of previous games. Character classes return with a few new abilities that mix up the strategies and zombies comes with 3 separate "campaigns". This game does not have the traditional single player campaign mode. This is a game focused entirely on the multiplayer aspects. Definitely a great game but not without it's flaws. As much as I enjoy blackout I have come to grow tired of it a bit. Likely due to really overdoing it the first few days. Hopefully they release a new blackout map to keep things interesting as most matches currently feel exactly the same.

    I would recommend this to a friend
  • Pros mentioned:
    Battle royale, Gameplay, Zombies

    Rated 4 out of 5 stars

    Terrific return to form for the COD franchise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd personally say aside from Black Ops 3, that the COD franchise has definitely suffered from a lack of quality and innovation since 2013 when the game COD: Ghosts was released. Black Ops 4 brings me back to what was so fun about the older games; Fun and rewarding multiplayer (with new mechanics introduced such as the manual healing system), another zombies iteration with a brand new story to tell and 3 maps to play from the start, and Treyarch's version of a battle royale mode, called Blackout. Overall, aside from the very annoying bugs that continue to plague the COD franchise at every launch such as server issues and crashes (which have been for the most part fixed by the time of the posting of this review), this is a very worthwhile addition in the franchise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but requires Commitment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely shouldn't be your first "Call of Duty" game, unless you're super into the "Battle Royale" game style and just want to dive into that. Otherwise, this is definitely the latest in a long line of games, and it has a ton of interesting tweaks, but also they got rid of a lot of things that could be seen as more immediately "accessible". This is definitely that sort of permanently online, collection-oriented kind of game. There's no real single player, just some expanded training tutorials for each "character", and then all the Zombies stuff. It's all super detailed and amazing, it's just that you need to play a lot to unlock a LOT of the game. Starting out, in regular multiplayer, you can only pick a "character" and from a stock set of loadouts. Each "character" comes with their 3 "abilities", which 1 of them is just a health boost, for everyone. So everyone really only has 2 unique "abilities". The more "kills" you get, the faster the base "ability" will reload, and then eventually your enhanced "ability" will be available. There's also noticeable speed differences between characters and loadouts, which has things lean a little bit like an "Overwatch" style of game, but still "Call of Duty". After 5 or 10 level-ups in regular multiplayer, you get to make your own loadouts, and then you start unlocking new weapons, and then you have to play with each weapon to unlock new attachments for it. So if you want a silencer on a pistol, you have to get a bunch of pistol "kills" first. So it forces you to use the weapons that you want to upgrade, instead of some of the previous games that just gave you blanket upgrades to unlock and attach. So it's pushing you more into the RPG style of having to train/practice in the skill that you want to be "better" at, by unlocking more features of just that skill. So, overall, it's an awesome new "Call of Duty" game -- as should be expected -- but it really focuses on the long term commitment as opposed to just being a modern mashup of Unreal Tournament and Goldeneye. It's still casual enough to be accessible, but it really does feel like it needs at least a 5 or 10 hour commitment up front to unlock enough stuff that you can then move forward just casually jumping in and out of a few matches here and there -- if that's your play style. And personally, I find the "Blackout" ("Battle Royale" / "Fortnight") style games super boring. There's such a weird mix of "Call of Duty" and Hide-and-Seek and some kind of bizarre tactical aspect to it that I really don't understand. I'm sure it'd be better with a team/group playing together and talking and coordinating, but the whole concept to me is just confusing and seems so boring. I've tried it a couple times, but either I lasted way to long by just sitting in a bathroom looking out a window, or I lost immediately being shot in the back. I'm not here for "Counter Strike" chess precision, I'm here for distracting explosions and hyperactive sounds and colors.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Maps, Zombies

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Ops 4 is the best Call of Duty game of this generation. After a couple disappointing titles in Infinite Warfare and WWII, Call of Duty is back in a major way! Nearly everything about this game is great. The maps are vibrant and fun to play. The specialist, though overpowered, make the game that much more engaging. The list goes on. All three modes, Multiplayer, Blackout, and Zombies, are very well made. Although there is no campaign, Treyarch did a great job of still making the game a complete package. I recommend this game without reservations!

    I would recommend this to a friend
  • Pros mentioned:
    Battle royale, Gameplay, Zombies
    Cons mentioned:
    Campaign mode

    Rated 5 out of 5 stars

    INSANE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new game is awesome ! Multiplayer, zombies and battle royal ! Only little thing about it that it doesn’t have a campaign mode.

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Zombies

    Rated 4 out of 5 stars

    Hard to get into

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Ops 4 just doesn't' grab me the same was 3 or 2 did back in their days. The gameplay is smooth as you'd expect from Treyarch, and I can't knock it on performance. I like how they streamlined the multiplayer playlists, I like how seamless and snappy the menus are. Heist is a standout mode. But the early gear is possibly the worst in the franchise, and the later you wait to start playing, the worse it will be for you. I already see higher level players stomping around because it takes a few hours to get a competitive set of weapons and perks. I'm not a big fan of Blackout. It's not for me, BR in general really isn't for me. But what I have played felt pretty polished and worth a look if you're a fan of the mode. I can't say what really makes it standout against PUBG or Fortnite outside the Call of Duty packaging. Zombies is as stellar as ever. It feels harder to get going, and the easter eggs are brutal. But the mode is still a fun time waster for running and gunning with friends. Blood of the Dead is an amazing map. But if you don't have a team to play with, it'll be a short lived mode.

    I would recommend this to a friend
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